Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Air Canada to Launch Its Own Loyalty Program in 2020

Community
Wiki Posts
Search
Old May 11, 2017, 3:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: yyznomad
Such that it is actually searchable text - one of the important changes to the Aeroplan program in 2019 for Super Elites:

New for Air Canada Altitude Super Elite 100K members: Complimentary changes and refunds
Beginning July 15, 2019, Air Canada Super Elite 100K members will no longer be charged a fee when they request a change to their Flight Reward booking. Additionally, these members will also no longer be charged a fee to refund their bookings. These fee waivers will apply to all bookings, including those made prior to the new policy coming into effect.


Read the below screenshots for the rest.

July 15 2019
"AEROPLAN FLIGHT REWARDS: NOW WITH MORE FLEXIBILITY AND PEACE-OF-MIND"

https://www.aeroplan.com/whats_new/news_articles.do?dl=WhatsNew_WEBUP31000285_2019_07 _15¤tLanguage=en




New chart with fees in this post

https://www.flyertalk.com/forum/31306687-post1334.html



Older news releases from 2017 below




Air Canada "What You Need to Know"

https://www.aircanada.com/ca/en/aco/...d-to-know.html

Air Canada Press Release May 11, 2017

http://aircanada.mediaroom.com/index.php?s=43&item=1135

Aeroplan News "To Our Valued Members" - May 11, 2017

https://www5.aeroplan.com/whats_new/...New_2017_05_09


Aeroplan & Air Canada update

We'd like to help our members understand the latest news about our partner, Air Canada.


https://www5.aeroplan.com/aircanada-...id=BAN30000311

From Aeroplan - UPDATE May 31, 2017

https://www5.aeroplan.com/aircanada-and-aeroplan-update.do


Aeroplan Saga Ends in a Long, Financial Detour:

https://www.theglobeandmail.com/repo...ticle35080509/



August 11 2017

"We're on solid ground so your plans can take flight."

https://www.aeroplan.com/program-updates.do?currentLanguage=en&cid=008692096

"Five things you need to know about your miles"

https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en


September 19, 2017 - Investor Day Presentation

https://www.aeroplan.com/five-things-about-your-miles.do?currentLanguage=en


//
Print Wikipost

Air Canada to Launch Its Own Loyalty Program in 2020

Thread Tools
 
Search this Thread
 
Old May 11, 2017, 9:24 am
  #106  
 
Join Date: Mar 2015
Programs: Aeroplan
Posts: 57
Now is the time... to join the dAArkside..?
yourbackseatkiller is offline  
Old May 11, 2017, 9:24 am
  #107  
 
Join Date: Jan 2013
Location: YVR
Programs: AC 100K SE (*G), Marriott P, SPG G, Hilton D
Posts: 611
This is going to bankrupt Aimia!

I predict everyone is going to burn their points ASAP, Aimia will suffer, and there will be massive devaluations in points in the coming months / years.
philelite is offline  
Old May 11, 2017, 9:25 am
  #108  
 
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
I assume it's no coincidence that AC's announcement was made on the same day Aimia's Annual Meeting is being held in Toronto. Rupert Duschene has retired after having been on "medical leave".

Aside from having AP miles to get rid of, accumulating more right now seems risky. For CC credits, I now have to decide the best options. And once the new AC program starts, it seems that everyone is supposed to start from scratch - strange strategy. There are going to have to be some incentives.
fin 645 is offline  
Old May 11, 2017, 9:26 am
  #109  
 
Join Date: Jan 2014
Location: yyz
Posts: 1,611
Time to burn!!! A nice trip to Europe on LX's nice aircraft, or South America on Copa or Avianca, or exotic Asia on China Airlines would be awesome. Going to check on availability right post-haste!
grandgourmand is offline  
Old May 11, 2017, 9:26 am
  #110  
alc
 
Join Date: Dec 2008
Posts: 4,519
Are we sure AC IT is really better than AP?

I submit a question on the AC web site about this change:

https://www.aircanada.com/ca/en/aco/...questions.html

While I did get a confirmation on the web page that my message had been sent, I also immediately got the following email:

From: Mail Delivery System <[email protected]>
Sent: May 11, 2017 11:20 AM
To: [email protected]
Subject: Undeliverable: Questions about Air Canada's frequent flyer program


The following message to <[email protected]> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'5.4.1 [[email protected]]: Recipient address rejected: Access denied [BL2FFO11FD044.protection.gbl]'
wonderful.

---- or did someone got fired already at Air Canada
alc is offline  
Old May 11, 2017, 9:27 am
  #111  
 
Join Date: Aug 2010
Location: YWG
Programs: Aeroplan, MileagePlus, Marriott Rewards
Posts: 2,159
Originally Posted by philelite
This is going to bankrupt Aimia!

I predict everyone is going to burn their points ASAP, Aimia will suffer, and there will be massive devaluations in points in the coming months / years.
At least there's 3 years so it won't be a bank run scenario where everyone attempts to cash out all at once.

So how will Aimia counter? Surely they must have something up their sleeve beyond just becoming an imitation of Air Miles.
heraclitus is offline  
Old May 11, 2017, 9:28 am
  #112  
 
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Originally Posted by Wpgjetse
I would not assume Aeroplan even stays in business to the change over date.

They have a business model that works great as long as they have the exclusive long term deal with AC. They get cash for points but have to burn cash to buy flights. Now they have 3 more years of cash coming on board and ______ billion miles people have banked.

Expect a mad dash to the exit and people burning through miles.

You have to wonder about the following scenario's

1/ Aimia going bust before this transpires. Will AC "honor/honour" anything?
2/ Transition period.........Will there be a hard date or will there be a soft transition of say, 6 months where you can choose the new FF plan or Aeroplan?


These people who 'bank' miles for retirement really make me wonder. My dad does it with United and AA. I keep telling him to use them up. He looks at them like some people look at their life savings, save, save, save. All you need is enough for the next flight you want to take. USE 'EM.




Good luck to all on here. I hope nobody is stuck with superfluous aeroplan points where they can end up with either really high costs to book a flight or getting a magazine subscription. Despite my general antipathy to AC, I really hope they will do the 'right' thing.
The smallest state is offline  
Old May 11, 2017, 9:30 am
  #113  
Suspended
 
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
Originally Posted by robsaw
From the CBC Article:
According to an explainer on the Air Canada website, Air Canada "expects to continue making Air Canada flights available for Aeroplan redemption." After Air Canada's new loyalty program launches, however, Aeroplan points will not be eligible for rewards with Air Canada's Star Alliance partner airlines, which include United Airlines, Air China, Lufthansa, and others."

Apparently, AC does not see it as a problem, legal or otherwise.
I still see changes/movement on this.
Wpgjetse is offline  
Old May 11, 2017, 9:31 am
  #114  
 
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,646
Originally Posted by heraclitus
At least there's 3 years so it won't be a bank run scenario where everyone attempts to cash out all at once.

So how will Aimia counter? Surely they must have something up their sleeve beyond just becoming an imitation of Air Miles.
There may be a run if people think Aimia is going to go bankrupt prior to the transition date. The Air Miles fiasco on the points expiry doesn't play well into the PR angle for this nor does AC's lack of details and failure to answer many significant questions in their FAQ. Given it is AC, PR bungling is to be expected and the media will of course chew them up.
robsaw is offline  
Old May 11, 2017, 9:32 am
  #115  
 
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,195
Total BS.

AC knows it took blood, sweat, and tears to earn the miles. Mostly via 100+ flights a year on their airline.

They can't for a minute say that Aeroplan ran in a bubble. Aeroplan colluded with Air Canada in determining tiers, flight redemption price, and most importantly benefits like a 100% bonus for Super Elite. Earning rates are clearly advertised when making an airfare purchase on aircanada.ca/com. More miles is a compelling advertised benefit between tango/flex/PE/business. Aeroplan was just an accounting trick.

Step 1, Hide all liabilites from the books.
Step 2, Allow liability of "3rd party" to grow un-checked
Step 3 Watch 3rd party frantically try to stay in business by cutting call center hours and raising change fees.
Step 4 Pull the plug and start over with an empty balance sheet

To not transfer or not transfering 1:1 to the new program is an insult. The fact that they are OK with orphaning everyone's life-to-date miles savings is an insult. How is it even legal for miles earned on flights even ONE DAY BEFORE the change to not be useable on *A at all, or not be redeemable the very next day on AC's new structure.

Since it is going to be BAD, I for one am glad that AC didn't string us along for 3 years. Had they said transferable to new program there would be 3yrs worth of people living in denial... Believing that their hard earned miles would be just as valuable and redeemable for the exact same flights the day after the transition. Instead they gave us the bad news today. And all FTers have 3 full years to talk with our wallets and NOT BOOK ANY PAID AC FLIGHTS.

Of course it's also likely that AC's new structure will be laughable..... Who's ready to spend 190,000 miles on a nonstop from YYZ-SFO?

by not xfering the points, AC is hinting that 100k aeroplan points is nowhere near as valuable as 100k of their new AC points (which I'll refer to as IOU points). By saying AC doesn't want to touch the points from Aeroplan in the new program I think it means "trust us, you will be much, much, happier redeeming for aeroplan desks, wall clocks/etc from the closed aeroplan office buildings."

Last edited by expert7700; May 11, 2017 at 9:38 am
expert7700 is online now  
Old May 11, 2017, 9:33 am
  #116  
 
Join Date: Feb 2010
Location: YYJ - Victoria
Programs: E50K
Posts: 453
Negotiating behind closed doors has not worked out. Now they are negotiating in public. This ain't over. Don't panic.
DaveObee is offline  
Old May 11, 2017, 9:38 am
  #117  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by InTheAirGuy
....So key question going forward: Banking strategies? Is Amex safe?......
A few of us were discussing this in an email thread.

The big problem is AMEX Canada partnerships are underwhelming.

A few months ago, someone from the UK (IIRC) was asking here about transferring MRs to Aeroplan and it took a while for him to finally clarify where he lived and thus where his Amex card is from. I posted a list of the airline partners that the Amex U.S. and the Amex U.K. have and we here in Canada are at a serious disadvantage. Not only are there are limited number of airlines, but only Aeroplan and Avios are 1:1

So, while you are all trying to figure out how to burn your Aeroplan miles (assuming inventory doesn't just suddenly evaporate), I think many of us are also thinking about card partnerships.

For those who can churn, there are plenty of options, but for those who want just one or possibly 2 cards on which you can earn airline miles of value, the options are limited.

I'll assume that sometime after June 2020, Air Canada will have at least one or two card partners with the nw program, but the challenge now is for those sitting with a lot of MRs at Amex, will Amex sign with the new Air Canada program and so the MRs can transfer there and if so, will it be 1:1.

Since this is 3 years from now and none of us knows what Amex and AC plan to do, it's a major guessing game.

.

Last edited by 24left; May 11, 2017 at 2:34 pm Reason: spelling
24left is offline  
Old May 11, 2017, 9:39 am
  #118  
 
Join Date: Jan 2006
Location: YYZ
Programs: AC, Bonvoy, HH
Posts: 610
Originally Posted by robsaw
There may be a run if people think Aimia is going to go bankrupt prior to the transition date.
A run will do nothing by help Aimia as people will find no flight options and will cash out for toasters instead. This will not bankrupt Aimia, they just won't be making the money they used to.
laidback71 is offline  
Old May 11, 2017, 9:40 am
  #119  
 
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
Amia is not blameless in this. Nonsensical things like shutting down 24 hour support line for Aeroplan . Not much help when you are stuck 1/2 way around the world with a check in agent telling you that you don't have a valid ticket, despite the fact you have one in your hand.

Also, steering people to scamcharges.
mapleg is offline  
Old May 11, 2017, 9:40 am
  #120  
 
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Originally Posted by YOWCDNFF
As mentioned previously, a few have made a prediction that something like this could happen - so although a bold statement from AC, not totally surprising.

The next three years will sure be interesting, especially for Altitude members with significant AE balances. Redemptions are going to be strong and it won't take long until we see threads about IKK being "unavailable" or lack of Classic awards - due to that strong redemption activity
In the days when CP was "disappearing", my Qantas reward (previously issued) became an issue. Qantas refused to deal with me or honour the tx which was in F. After significant negotiation, I got the points back. Stressful at the time.
Bartolo is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.