R space oddity / 2017 IKK devaluation?
Jan 13, 2017, 3:55 pm
#136
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
I'm still not seeing anything on an all 9's flight, including R9 and K9, and actually spoke with someone who was able to tell me the load is only 4 sold in J (of 24) and 59 sold in Y of 258 and I still can't IKK (2 weeks out from departure).
Jan 13, 2017, 3:57 pm
#137
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
The Aeroplan rep I spoke with claimed it was fixed, but I definitely see flights that should have IKK space, but don't.
As a result of this, best case scenario, I'm flying SFO-YYC-YVR (UA/AC) tomorrow, instead of SFO-YVR (AC) today.
Worst case scenario, I have to cancel (i.e. not book) my entire trip.
I'm writing in about this once the weekend has passed.
As a result of this, best case scenario, I'm flying SFO-YYC-YVR (UA/AC) tomorrow, instead of SFO-YVR (AC) today.
Worst case scenario, I have to cancel (i.e. not book) my entire trip.
I'm writing in about this once the weekend has passed.
As of 30 seconds ago, there was still no domestic or international J capacity available via priority rewards (that wasn't also available as a standard reward).
Jan 13, 2017, 4:22 pm
#138
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,356
But the Aeroplan agents seem to be under the impression it is.
Jan 13, 2017, 4:46 pm
#139
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
So... maybe we should start an over/under on how long this goes on? And a second on if the fix means that it goes back to the way it was, or if the fix concludes with a significant reduction to IKK inventory.
If you are fine with it, let the board know who you plan to write to. A considerate but clear note coming from more than one individual might have greater impact.
Jan 13, 2017, 4:47 pm
#140
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,356
Well, as I posted upthread a little, the AE agent I talked to yesterday wasn't even aware there was an issue. LOL.
So... maybe we should start an over/under on how long this goes on? And a second on if the fix means that it goes back to the way it was, or if the fix concludes with a significant reduction to IKK inventory.
If you are fine with it, let the board know who you plan to write to. A considerate but clear note coming from more than one individual might have greater impact.
So... maybe we should start an over/under on how long this goes on? And a second on if the fix means that it goes back to the way it was, or if the fix concludes with a significant reduction to IKK inventory.
If you are fine with it, let the board know who you plan to write to. A considerate but clear note coming from more than one individual might have greater impact.
Jan 13, 2017, 5:09 pm
#141
Join Date: Oct 2003
Location: YYZ
Programs: UA1K2MM ACMME50 SQPPS HHDiamond Marriott Lifetime Titanium
Posts: 4,391
I suggest SEs who are being impacted contact Ben S if you guys want this fixed pronto.
This debacle has not & will not impact me so I have no reason to contact him or anyone @ AE or AC.
Jan 13, 2017, 5:50 pm
#142
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
Email Ben Smith. Having dealt with him for years I know he values loyalty, will act on it ASAP.
I suggest SEs who are being impacted contact Ben S if you guys want this fixed pronto.
This debacle has not & will not impact me so I have no reason to contact him or anyone @ AE or AC.
I suggest SEs who are being impacted contact Ben S if you guys want this fixed pronto.
This debacle has not & will not impact me so I have no reason to contact him or anyone @ AE or AC.
I will shortly find out if he automatically sends emails from me to his trash bin (more than likely he does). I am certainly not on his x-mas card list!
Jan 13, 2017, 6:29 pm
#143
Join Date: Oct 2003
Location: YYZ
Programs: UA1K2MM ACMME50 SQPPS HHDiamond Marriott Lifetime Titanium
Posts: 4,391
Ben is very good @ responding especially to a SE email with genuine issue. I would be very surprise if he did not. If he is away than yes it may not be immediately; he would respond once he returns.
I recall participants had issue with one of EWY. I emailed Ben. Within 24 hours he acted on it. He is very good @ acting on genuine issues.
Jan 13, 2017, 7:30 pm
#144
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
Email Ben Smith. Having dealt with him for years I know he values loyalty, will act on it ASAP.
I suggest SEs who are being impacted contact Ben S if you guys want this fixed pronto.
This debacle has not & will not impact me so I have no reason to contact him or anyone @ AE or AC.
I suggest SEs who are being impacted contact Ben S if you guys want this fixed pronto.
This debacle has not & will not impact me so I have no reason to contact him or anyone @ AE or AC.
I do not contact Ben S very often, but when I do, he always does respond.
Jan 14, 2017, 7:35 am
#147
Join Date: Dec 2014
Programs: Air Canada SE 2MM, Marriott Lifetime Titanium, Avis First, AA Gold
Posts: 53
I noticed a couple of times over the past few days (including just now) long haul reward seats in business are totally unavailable. Some of the options with 1 or 2 stops have a domestic connection to a different domestic hub in business--BUT the long haul leg is always unavailable in Business.
This does not look like a glitch to my technical eye....
Given the non-response from the AC/AE my this is not a glitch to my commercial eye...
This does not look like a glitch to my technical eye....
Given the non-response from the AC/AE my this is not a glitch to my commercial eye...
Jan 14, 2017, 7:36 am
#148
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
I did ( a few moments ago) random YOW-YVR searches (direct and via YYZ) for J class next month. No priority J class awards available; plenty of priority Y class awards available.
I also noticed what AC MMSE has posted.
Perhaps the resolution the glitch is step-wise - first the short-haul flights.
If AC has indeed changed the program and that practically J class priority awards at least on long-haul flights have been eliminated - then one of the main benefits of being SE would have been eliminated?
I also noticed what AC MMSE has posted.
Perhaps the resolution the glitch is step-wise - first the short-haul flights.
If AC has indeed changed the program and that practically J class priority awards at least on long-haul flights have been eliminated - then one of the main benefits of being SE would have been eliminated?
Jan 14, 2017, 7:51 am
#149
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,356
There have been no policy or "availability" changes.
AC is making flights available for IKK, but Aeroplan is not seeing it.
The big problem right now is that Aeroplan (or at least some people there) think it's fixed.
AC is making flights available for IKK, but Aeroplan is not seeing it.
The big problem right now is that Aeroplan (or at least some people there) think it's fixed.
Jan 14, 2017, 7:52 am
#150
Join Date: Dec 2014
Programs: Air Canada SE 2MM, Marriott Lifetime Titanium, Avis First, AA Gold
Posts: 53
I did ( a few moments ago) random YOW-YVR searches (direct and via YYZ) for J class next month. No priority J class awards available; plenty of priority Y class awards available.
I also noticed what AC MMSE has posted.
Perhaps the resolution the glitch is step-wise - first the short-haul flights.
If AC has indeed changed the program and that practically J class priority awards at least on long-haul flights have been eliminated - then one of the main benefits of being SE would have been eliminated?
I also noticed what AC MMSE has posted.
Perhaps the resolution the glitch is step-wise - first the short-haul flights.
If AC has indeed changed the program and that practically J class priority awards at least on long-haul flights have been eliminated - then one of the main benefits of being SE would have been eliminated?
If they change this why are we wasting our time being an SE?