Limo service at YYZ for domestic to international transfers
Jun 28, 2015, 10:25 am
#106
Formerly known as jsfrSuperElite
Join Date: Feb 2008
Location: Hong Kong, Montreal
Programs: Air Canada SE100K-1MM, Hilton Honors Lifetime Diamond
Posts: 590
Jun 28, 2015, 2:38 pm
#108
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 4,105
This initiative, while likely fun for the first few times, is more of a marketing initiative than anything having to do with real customer service.
Just wait for the ads.
Average folk will think they're buying Tango fares and getting a limo ride. LOL.
Just wait for the ads.
Average folk will think they're buying Tango fares and getting a limo ride. LOL.
Jun 28, 2015, 8:00 pm
#109
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,359
Five people on my YOW-YYZ flight making tightish international connections.
Seems like a reasonable use for a "limo".
But nope
Seems like a reasonable use for a "limo".
But nope
Jun 28, 2015, 9:10 pm
#110
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,402
Having said that, acysb87's point wins the thread. Nothing else needs to be said, really.
Jul 7, 2015, 7:17 pm
#111
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,273
YVR-YYZ-EZE July 7, 2015.
Concierge waiting at gate with my last name on ipad. Arriving from ac 1136 connecting to ac 92. Really nice touch, albeit it was raining outside.
Was told only 5 cars so far and service is afternoon. And it is random. Too many SEs in J to get this service all the time.
Concierge waiting at gate with my last name on ipad. Arriving from ac 1136 connecting to ac 92. Really nice touch, albeit it was raining outside.
Was told only 5 cars so far and service is afternoon. And it is random. Too many SEs in J to get this service all the time.
Jul 8, 2015, 3:18 am
#112
Suspended
Join Date: Apr 2015
Posts: 557
You worry about a limo ride to gate? I could not care less. Headed to MUC soon and will pass on limo ride if offered
I would rather AC take the time and provide "chilled Drappier" ,cleaner pods, more and better wine selection. A limo ride is 5 minutes or less. My flight is 8 hours
I would rather AC take the time and provide "chilled Drappier" ,cleaner pods, more and better wine selection. A limo ride is 5 minutes or less. My flight is 8 hours
Other than that I agree.
Jul 11, 2015, 10:59 am
#114
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
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Posts: 10,346
I had no idea AC was running this program since I'm not an AC elite (US based UA 1K). However, I've been flying AC a ton lately as UA just doesn't have the schedule I need for where I'm going. I'm in the middle of my 8th international trip on AC for this year -- all paid "J".
This trip is SEA-YVR-YYZ-South America and I was shocked when I walked off the plane in YYZ and a concierge holding an iPad with my name on it was standing there. She walked with me to the bowels of YYZ, I got in a BMW 750 and got driven to the E gates and brought to the lounge as I still had 2 hours before boarding my flight to South America. When we entered the lounge I went fishing for my BP to show the agent and the concierge said not to worry, that she would take care of it and to go find a seat and she'd come find me. I gave a quick thanks and off I went. I never saw the concierge again. I don't know if she meant she would come find me right away or come find me when it was time to board my plane. I waited until the last possible minute for the concierge to come back and she never did so I wasn't able to give her a proper thanks. I was one of the last to board my flight to South America.
A few notes:
1. She told me this is for YYZ only. Of the 8 trips so far this is the only one I've connected in YYZ on. All the others touched YVR only. On my way home next week I go via YYZ again so we'll see if I get the concierge service.
2. This ticket is only on "P" and "Z" class. I normally get discounted business as I buy early enough. I don't think AC tracks my travel on them since I'm a United elite? I wonder if they do. Otherwise, I was a totally random pick for the service.
3. I don't get the point of concierge service unless I'm running very late. I have no problem walking through an airport and the time it takes to get through the bowels, into the car, to the other side, out of the car and to the lounge is probably just the same as me walking it. Still, a nice touch and I don't knock that.
4. There were quite a few FIFA officials on my flight who originated YVR after the US Women won the world cup the day before. Several of them were in "J" and going to the same S.A. destination as me. Not sure why I got picked over them.
Just my observation. She did confirm there are still only 2 BMWs in the fleet at the moment. Go to FRA where LH has a ton of BMWs for this service and I have flown full "J" class on them and still have never gotten the service.
-RM
This trip is SEA-YVR-YYZ-South America and I was shocked when I walked off the plane in YYZ and a concierge holding an iPad with my name on it was standing there. She walked with me to the bowels of YYZ, I got in a BMW 750 and got driven to the E gates and brought to the lounge as I still had 2 hours before boarding my flight to South America. When we entered the lounge I went fishing for my BP to show the agent and the concierge said not to worry, that she would take care of it and to go find a seat and she'd come find me. I gave a quick thanks and off I went. I never saw the concierge again. I don't know if she meant she would come find me right away or come find me when it was time to board my plane. I waited until the last possible minute for the concierge to come back and she never did so I wasn't able to give her a proper thanks. I was one of the last to board my flight to South America.
A few notes:
1. She told me this is for YYZ only. Of the 8 trips so far this is the only one I've connected in YYZ on. All the others touched YVR only. On my way home next week I go via YYZ again so we'll see if I get the concierge service.
2. This ticket is only on "P" and "Z" class. I normally get discounted business as I buy early enough. I don't think AC tracks my travel on them since I'm a United elite? I wonder if they do. Otherwise, I was a totally random pick for the service.
3. I don't get the point of concierge service unless I'm running very late. I have no problem walking through an airport and the time it takes to get through the bowels, into the car, to the other side, out of the car and to the lounge is probably just the same as me walking it. Still, a nice touch and I don't knock that.
4. There were quite a few FIFA officials on my flight who originated YVR after the US Women won the world cup the day before. Several of them were in "J" and going to the same S.A. destination as me. Not sure why I got picked over them.
Just my observation. She did confirm there are still only 2 BMWs in the fleet at the moment. Go to FRA where LH has a ton of BMWs for this service and I have flown full "J" class on them and still have never gotten the service.
-RM
Jul 11, 2015, 11:04 am
#115
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Join Date: May 2009
Location: FRA / YEG
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And you probably never will since LH only offers the service to F pax and HONs (and usually only if either your arrival gate or departure gate are a bus gate; and of course if you're using the FCT).
Jul 11, 2015, 12:13 pm
#116
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Join Date: Jun 2003
Location: YYC
Posts: 23,810
Anyway, sounds like you were going to Brazil... Some of the Brazilians may end up in jail there too. hopefully in particular those of them who previously got away with murders committed during the military regime.
Aug 5, 2015, 6:54 pm
#117
Join Date: Jun 2010
Location: OSL
Programs: EB Silver, Finnair silver, BA, Flying blue
Posts: 32
Limo to lounge surprise
Wow, with a tight transfer made worse by a slight mechanical issue before leaving Halifax for Toronto I was researching my route to gate as soon as we got the info, however was met on arrival by a nice lady with an even nicer surprise: a BMW limo to directly below the appropriate lounge where I managed a soup and glass of wine :-D :-D
Aug 5, 2015, 7:03 pm
#118
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This sounds like AC is copying LH, DL, and UA with the luxury vehicle transfer across the tarmac for HVCs. Do you have *A status? Business class (or other expensive) ticket?
Aug 5, 2015, 7:04 pm
#119
Join Date: Dec 2008
Posts: 4,519
Yes, it is indeed a very nice feature.
Last edited by tcook052; Aug 5, 2015 at 8:42 pm Reason: housekeeping after thread merge
Aug 5, 2015, 8:42 pm
#120
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It's intended for AC*VIP, but they won't let the cars sit around doing nothing as long as there are people making domestic to international connections.