FAQ: Air Canada New meal offerings for International Business Class Customers
Nov 11, 2017, 3:19 pm
#1801
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
I did read that which has lead in part to my confusion:
I have double checked the itinerary and it shows, in fact a 21:15 departure. Prior to the time change I believe the flight departed at 22:15. In fact when I originally booked the flight my itinerary said 22:15 but then I received a change notice from AC changing the departure time by an hour , so I wonder if the service reverts to the full service with the time change does anyone know?
If it does not, and we have the Express Dinner, what I understand this to mean is it is similar to NA / Caribbean J where once does get a choice of entrees, but it is served all at once on a single tray. Is this correct?
Thank you.
I have double checked the itinerary and it shows, in fact a 21:15 departure. Prior to the time change I believe the flight departed at 22:15. In fact when I originally booked the flight my itinerary said 22:15 but then I received a change notice from AC changing the departure time by an hour , so I wonder if the service reverts to the full service with the time change does anyone know?
If it does not, and we have the Express Dinner, what I understand this to mean is it is similar to NA / Caribbean J where once does get a choice of entrees, but it is served all at once on a single tray. Is this correct?
Thank you.
The time change will bode well in your favour. Both YYZ>DEL & YYZ>BOM offer the full meal deal (dinner) as departure is prior to 21:30
. Both return flights offer the Express dinner as they depart around the midnight hour.A word about the Express Dinner...
It is not similar to the NA/Carib tray. There is cheese and crackers on the tray, and the entrees (4) are the same standard as the International galley plated meal - simply served in oval casserole dishes (no galley assembly required). The dinner is followed by an enhanced cake & fruit, coffee/tea, liqueur trolley. Mid-flight snacks & Pre-landing light hot meal.
The complete list of Express Dinner flights as of Nov 1st:
033 YVR-SYD/035 YVR-BNE/037 YVR-MEL/043 DEL-YYZ/047 BOM-YYZ/057 DXB-YYZ/090 YYZ-GRU/092 YYZ-SCL-EZE/858 YYZ-LHR/876 YYZ-FRA/888 YOW-LHR
Last edited by ACYYZ/SD; Nov 11, 2017 at 3:32 pm
Nov 11, 2017, 3:35 pm
#1802
Join Date: Sep 2011
Programs: Aeroplan Elite for life; Fairmont Platinum; Delta Platinum Plus
Posts: 324
Thank you so much for the clarification, I had obviously misunderstood and interpreted the Express Service as being of a different standard but see that it is simply a mechanism for allowing the same meal to be served more quickly.
I know cut off times are strict on AC as there was a time when YYZ UVF left too late for breakfast in the summer and I was looking forward to my omelette.
I will be able to give a full review of contrasting and comparing Full Service on AC 42 and the Express Service on AC 43 the next week.
I know cut off times are strict on AC as there was a time when YYZ UVF left too late for breakfast in the summer and I was looking forward to my omelette.
I will be able to give a full review of contrasting and comparing Full Service on AC 42 and the Express Service on AC 43 the next week.
Nov 11, 2017, 3:35 pm
#1803
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,953
So....
The time change will bode well in your favour. Both YYZ>DEL & YYZ>BOM offer the full meal deal (dinner) as departure is prior to 21:30. Both return flights offer the Express dinner as they depart around the midnight hour.
A word about the Express Dinner...
It is not similar to the NA/Carib tray. There is cheese and crackers on the tray, and the entrees (4) are the same standard as the International galley plated meal - simply served in oval casserole dishes (no galley assembly required). The dinner is followed by an enhanced cake & fruit, coffee/tea, liqueur trolley. Mid-flight snacks & Pre-landing light hot meal.
The complete list of Express Dinner flights as of Nov 1st:
033 YVR-SYD/035 YVR-BNE/037 YVR-MEL/043 DEL-YYZ/047 BOM-YYZ/057 DXB-YYZ/090 YYZ-GRU/092 YYZ-SCL-EZE/858 YYZ-LHR/876 YYZ-FRA/888 YOW-LHR
The time change will bode well in your favour. Both YYZ>DEL & YYZ>BOM offer the full meal deal (dinner) as departure is prior to 21:30
. Both return flights offer the Express dinner as they depart around the midnight hour.A word about the Express Dinner...
It is not similar to the NA/Carib tray. There is cheese and crackers on the tray, and the entrees (4) are the same standard as the International galley plated meal - simply served in oval casserole dishes (no galley assembly required). The dinner is followed by an enhanced cake & fruit, coffee/tea, liqueur trolley. Mid-flight snacks & Pre-landing light hot meal.
The complete list of Express Dinner flights as of Nov 1st:
033 YVR-SYD/035 YVR-BNE/037 YVR-MEL/043 DEL-YYZ/047 BOM-YYZ/057 DXB-YYZ/090 YYZ-GRU/092 YYZ-SCL-EZE/858 YYZ-LHR/876 YYZ-FRA/888 YOW-LHR
Nov 11, 2017, 3:42 pm
#1804
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Ovens are only turned on at pushback in the interest of food safety & quality (in the event there is a mechanical or extended gate delay). An exception is made for Rapidair/Short Haul Breakfast flights due to time considerations.
Nov 11, 2017, 3:44 pm
#1805
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Thank you so much for the clarification, I had obviously misunderstood and interpreted the Express Service as being of a different standard but see that it is simply a mechanism for allowing the same meal to be served more quickly.
I know cut off times are strict on AC as there was a time when YYZ UVF left too late for breakfast in the summer and I was looking forward to my omelette.
I will be able to give a full review of contrasting and comparing Full Service on AC 42 and the Express Service on AC 43 the next week.
I know cut off times are strict on AC as there was a time when YYZ UVF left too late for breakfast in the summer and I was looking forward to my omelette.
I will be able to give a full review of contrasting and comparing Full Service on AC 42 and the Express Service on AC 43 the next week.
Nov 11, 2017, 3:49 pm
#1806
Join Date: Sep 2011
Programs: Aeroplan Elite for life; Fairmont Platinum; Delta Platinum Plus
Posts: 324
More confusion because AC 42 on November 1 was scheduled for a 9:25 departure according to Flightaware which would be before the 9:30 cut off.
I can't imagine that this would change between the 9:25 departure time this week and the 9:15 departure time next week but I will see and report back.
I can't imagine that this would change between the 9:25 departure time this week and the 9:15 departure time next week but I will see and report back.
Nov 11, 2017, 3:54 pm
#1807
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
More confusion because AC 42 on November 1 was scheduled for a 9:25 departure according to Flightaware which would be before the 9:30 cut off.
I can't imagine that this would change between the 9:25 departure time this week and the 9:15 departure time next week but I will see and report back.
I can't imagine that this would change between the 9:25 departure time this week and the 9:15 departure time next week but I will see and report back.
Nov 11, 2017, 4:03 pm
#1808
Join Date: Sep 2011
Programs: Aeroplan Elite for life; Fairmont Platinum; Delta Platinum Plus
Posts: 324
Thank you again for all of your assistance with my questions. I misread 42 for 43 on your earlier post providing the November 1 list, which simply had me unnecessarily confused. Sorry.
Nov 11, 2017, 8:38 pm
#1809
Suspended
Join Date: Mar 2017
Programs: AC
Posts: 2,167
Generally, there is a high rate of outright refusals on AC043, which actually further accelerates the service. The pre-meal bar service is eliminated, while you are still offered the beverage of your choice. Essentially the Express Dinner reduces the service time by approximately 1 hour, maximizing rest at a very late hour.
Is that a safe assumption? Reading this thread gives me a deep appreciation of the nuances of service delivery standards depending on route/time.
Nov 12, 2017, 4:59 am
#1810
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
I'm wondering if AC crews then are trained to figure out what the service standard is depending on route and time of day.
Is that a safe assumption? Reading this thread gives me a deep appreciation of the nuances of service delivery standards depending on route/time.
Is that a safe assumption? Reading this thread gives me a deep appreciation of the nuances of service delivery standards depending on route/time.
Nov 22, 2017, 11:44 pm
#1811
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
I will post the menus from the trip, but I just want to say that this could have been a really good hot meal item, but someone killed it.
First, the bright green sauce scared me. I have tennis balls that color.
But I am brave, so I thought let's try it. I had originally enjoyed the first sablefish incarnation of late 2015, so.....
Well, this was a giant bowl of sodium. I could feel it after just 2 bites. While there were nice flavours, the salt was just overkill. I had a bit of the rice and veg and 2 bites of fish and pushed it away. Crew asked why. I explained.
I understand very well the changes that altitude has on taste buds. But I also know when something is just overkill. It could have been a really nice dish.
.
First, the bright green sauce scared me. I have tennis balls that color.
But I am brave, so I thought let's try it. I had originally enjoyed the first sablefish incarnation of late 2015, so.....
Well, this was a giant bowl of sodium. I could feel it after just 2 bites. While there were nice flavours, the salt was just overkill. I had a bit of the rice and veg and 2 bites of fish and pushed it away. Crew asked why. I explained.
I understand very well the changes that altitude has on taste buds. But I also know when something is just overkill. It could have been a really nice dish.
.
Last edited by 24left; Nov 23, 2017 at 6:07 am
Nov 23, 2017, 10:19 am
#1812
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,648
Well, this was a giant bowl of sodium. I could feel it after just 2 bites. While there were nice flavours, the salt was just overkill. I had a bit of the rice and veg and 2 bites of fish and pushed it away. Crew asked why. I explained.
I understand very well the changes that altitude has on taste buds. But I also know when something is just overkill. It could have been a really nice dish.
.
I understand very well the changes that altitude has on taste buds. But I also know when something is just overkill. It could have been a really nice dish.
.
Nov 23, 2017, 10:31 am
#1813
Join Date: Apr 2016
Location: YYZ
Programs: TK *G
Posts: 3,099
Nov 23, 2017, 10:44 am
#1814
Join Date: Dec 2014
Location: YVR
Programs: AC SE100K, Marriott Titanium & LTP, NEXUS
Posts: 613
