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Please report your Star Alliance award redemption experiences

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Old Mar 2, 2016, 12:16 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sokolov
No YQ airlines/routes/countries

NZ, CM, AV, O6, NH, SQ, ET

UA:

All flights except from U.S to: ICN

AC:

Within North America

TPAC flights originated from Canada to:
Japan(NRT,HND,KIX), Australia(SYD,BNE)

For TPAC arriving to Canada:
YQ-free countries/cities (see below)
ex-Australia flights (SYD, BNE)

All TATL flights

List of YQ-free cities/countries:

Hong Kong (depart only)
Brazil (depart only)
Philippines (depart only)
Thailand (depart only)
South Korea (depart only)

For Japan:
Departing flights base on J class direct fights from NRT
Example: NRT-ZRH on LX, NRT-FRA on LH

No YQ: UA, AC, AI, NZ, ET, LO, ZH

Less then 20 Euros YQ: LH, SK, CA, OZ, BR, SQ, LX, TK

Greater than 20 Euros YQ: TG (94 Euros)

NH has less than 20 Euros YQ for most of it's destination

Arriving flights base on J class direct fights to NRT
Example: ZRH- NRT on LX, FRA-NRT on LH

No YQ: UA, AC, TG, NZ, OZ

Less than 20 Euros YQ: BR (14 Euros)

20 - 100 Euros YQ: SQ (20 Euros SIN-NRT, 26 Euros LAX-NRT), ET(95 Euros), CA (41 Euros), ZH (40 Euros)

Greater than 100 Euros: LH (246 Euros), AI (185 Euros), LO (177 Euros), SK (135 Euros), LX(262 Euros), TK (130 Euros)

Again, NH has less than 20 Euros YQ for flights arriving to NRT.


YQ + Fee for award flights, feel free to add more on the list (at the end of it) if you have made a recent redemption.

TK SFO-IST-TLV 237,90 Euro
LH SFO-FRA-TLV 376,76 Euro
UA&LH SFO-FRA(UA)-TLV(LH) 104,77 Euro
SIN-FRA (SQ) Y - 181,75 Euro
SIN-DEL(AI)-FRA(LH) J - 257,15 Euro
HKG-PEK-FRA (CA) J - 149,72 Euro
TPE-IST-FRA (TK) Y - 149,75 Euro
TPE-PEK-FRA (CA) J - 149,43 Euro
YYZ-SFO(AC)-TPE (UA) Y - 159,28 Euro
YYZ-PVG(AC)-TPE (BR) Y - 191,24 Euro
YYZ-PVG(AC)-TPE (BR) J - 227,41 Euro
FRA-YUL (AC) Y - 104,00 Euro
FRA-LHR(LH)-YUL (AC) Y - 182,00 Euro
FRA-YYZ-YUL (AC) Y - 142,99 Euro
FRA-LHR(LH)-YUL(AC) J - 187,00 Euro
BKK-HND (TG) Y - 111 Euros
CDG-PEK (CA) Y- 207,88 EUROS
CDG-PEK (CA) J - 298,44 EUROS
CDG-FRA-PEK (LH) Y - 209,13 EUROS
CDG-ICN-PEK (OZ) Y - 264,52 EUROS
CDG-ICN-PEK (OZ) J - 305,04 EUROS
CDG-TPE (BR) Y - 164,31 EUROS
CDG-TPE (BR) J - 204,90 EUROS
CDG-PVG-TPE (CA) Y - 189,99 EUROS
CDG-ICN(OZ)-TPE(TG) - 301,70 EUROS
FRA-MUC-YUL J (LH) - 355,90 Euros
FRA-CDG(LH)-YUL(AC) J - 170.00 Euros
AC Y: 188,37 Euro YYZ-PEK
AC J: 238,77 Euro YYZ-PEK
UA Y: 79,74 Euro YYZ-ORD-PEK
ATH-CAI-AUH (MS) Y - 148,07 EUROS
AKL-SIN (NZ) Y - 41,03 Euros
ORD-NRT (NH) Y,J,C - 44,17 Euros
ORD-NRT (UA) Y,J,C - 41,42 Euros
JFK - SIN- MEL (SQ) Y -789,00 Euros
ZRH - HKG (Y) LX - 260,06 EUR
ZRH-FRA-HKG (Y) LH - 281,33 EUR
NRT-ORD (Y) NH - 73,43 EUR
MNL-BKK-SIN (J) (TG) - 31,40 Euros
BKK-MNL (TG) (Y)- 84,76 Euros
MNL-SIN (SQ) (J) - 30,46 Euros
---2016----
HKG-FRA-BUD (LH) C - 114.24 Euros (all cost; one-way; as of 2016-Mar)
BKK-NRT (TG) J - 131.79 Euros
MIA-VIE-FRA (OS) C - 458.76 Euro*
* date change with same airline and route = 20 eur/pp
change route = 40 eur/pp (cancel and rebook)
same date but change to other airline = 40 eur/pp (cancel and rebook)
ARN-FRA-LAX (LH) C/F - 296.26 Euro (OW 276.26 YQ + 20 fee per person; booked in 2015)
YYC-DEN (UA) Y 101 euros with 20 booking fee
LIS-IST-GYD (TK) (J) 22k + 160€ taxes one way [of these YR=98€] [taxes were the same for LH+TP]
MNL-ADD-MXP (ET) (Y) - 11,47€
MUC-CDG(LH)-TPE(BR) (J) - 210,05 Euro
MUC-LHR(LH)-TPE(BR) (J) - 249,80 Euro
MUC-HKG(LH)-TPE(BR) (J) - 334,08 Euro
MUC-IST(TK)-TPE(BR) (J) - 162,26 Euro
KIX-SIN-DPS J (SQ) - 95,23 Euro
NRT-SIN-DPS J (NH,SQ) - 93,45 Euro
YYZ-FRA-JNB Y (AC, SA) - 208,85 Euro
YYZ-FRA-JNB J (LH, SA) - 583,31 Euro
YUL-LAX-AKL J (AC, NZ) - 105,27 Euro
ICN-SIN-DPS Y (SQ) - 175,89 Euro
ICN-SIN-DPS J (SQ) - 200,08 Euro
YYZ-NRT Y (AC) - 57,21 Euros
PEK-YVR Y (AC) - 164,84 Euros
PEK-NRT-YVR Y, J (NH) - 181,26 Euros
DEL-YYZ - Y (AC) - 386,76 Euros
BNE-YVR - Y (AC) - 75,61 Euros
LCA-VIE-BKK-VIE-LCA J (OS) €580
YYZ-PVG - Y (AC) 182,83 Euros
YYZ-ORD-PVG - Y (UA) - 76,54 Euros
YVR-SFO-ICN - Y (UA) - 139,96 Euros
YVR-ICN - Y (AC) - 120,09 Euros
PVG-YYZ - Y (AC) 175,49 Euros
PVG-ORD-YYZ - Y (UA) - 51,45 Euros
CDG-MUC-HND - J (LH,NH) - 116,62 Euros
CDG-HND - J (NH) - 115,43 Euros
CMN-FRA-CDG - J (LH) - 189,00 Euros
ATH-FRA-RAK - Y (LH) - 161,16 Euros
ATH-FRA-RAK - J (LH) - 167,16 Euros
CDG-TPE-HKG - Y (BR) - 133,09 Euros
TPE-ICN - Y (OZ) - 46,00 Euros
YUL-ZRH-GVA - Y (LX) - 269,34 Euros
CDG-FRA-HND - J (LH,NH) - 160,65 Euros
CDG-MUC-HND - J (LH,NH) - 157,90 Euros
YUL-MUC-BKK - Y (LH,TG) - 344,40 Euros
YUL-IST-BKK - Y, J (TK) - 280,30 Euros
ADD-LAX - Y (ET) - 248,87 Euros
ADD-LHR-LAX - Y (ET, UA) - 169,36 Euros
ADD-IST-LAX - J (TK) - 291,38 Euros
TPE-IST-CDG - J (TK) - 218,91 Euros
TPE-SIN-CDG - Y (SQ) - 273,08 Euros
ICN-TPE-VIE - J (OZ,BR) - 52,94 Euros(total cost,flights in April 2017)
FRA-CPH - Y (LH) - 97,09€
YYZ-LGA//JFK-JNB (Y) (AC,SA) - 288,62 Euros
YYZ-LGA//JFK-JNB (J) (AC,SA) - 332,00 Euros
YYZ-ADD-JNB (Y) (ET) - 302,79 Euros
YYZ-LHR-JNB (Y) (AC,SA) - 200,36 Euros
YYZ-LHR-JNB (J) (AC,SA) - 273,58 Euros
NRT-PEK-ADD (Y,J) (NH,ET) - 156,96 Euros
NRT-PVG-ADD (Y) (NH, ET) - 156,96 Euros
YYZ-LIM (Y) (AC) - 141,99 Euros
YYZ-SAL-LIM , Y (AV) - 72,03 Euros
YYZ-TPE-HKG (Y,J) (BR) - 78,89 Euros
YYZ-ORD-HKG (Y) (UA) - 99,61 Euros
YYZ-EWR-HKG (Y) (UA)- 99,61 Euros
ORD-CDG (Y) (UA) - 25,27 Euros
ORD-FRA-CDG (LH) - 373,00 Euros
GVA-FRA-LAX and return JFK-GVA (LH, LX) - 487,96 Euros
----------------2017------------------
GRU-FRA-TLL (F,J) (LH) - 103,60 Euros
YYZ-SFO (J) (AC) - 64,55 Euros
YVR-HKG (Y) (AC) - 83,46 Euros
HKG-ICN-OKA (Y) (OZ) - 54,47 Euros
CPH-PVG-AKL (J) (SK/NZ) - ~200€
TXL-FRA-BKK-FRA-TXL (J) (LH/TG/TG/LH) - 252 Euros
SIN-HND (J) (SQ) - 42,88 Euros
ZRH-BKK-MEL (J) (TG) - €49.22
GVA-ZRH-YUL (J,Y) (LX) - 256,44€
HKG-ICN (Y) (OZ) - €25.54
SIN-CPH (Y) (SQ) - 103,31€
SIN-LHR-CPH (Y) (SQ,SK) - 103,31€
FRA-CAI-SSH (C) (MS) - 177 EUR
FRA-IST-SSH (C) (TK) - 197 EUR
YYZ-DUB (J) (AC) - EUR68.11 (EUR48.11+EUR20 fee)
HKG-IST-GOT (J) (TK) - EUR110.71 (EUR90.71 + EUR20 fee; ticketed in Aug 2017; one-way)
SFO-TUS (Y) (UA) - EUR32,11 (EUR12,11 + EUR20 fee. Ticketed in Sep 2017; one way)
TUS-SFO (Y) (UA) - EUR31,85 (EUR11,85 + EUR20 fee. Ticketed in Sep 2017; one way)
TXL-IST-SIN/ BKK-ZUR-TXL (J) (TK/SQ/TG/LX) €231.74 + €20 fee
EWR-PDX (Y) (UA) - EURO 31.87
SIN-BKK-CDG (J) TG - 77,08 €
SIN-CDG (Y) SQ - 41,45€
SIN-FRA-CDG (Y) LH - 252,39€
SIN-IST (J) SQ - 41,53€
SIN-IST (J) TK - 176,89€
YUL-ZRH (J) - 360,72€
----------------2018------------------
BKK-ARN-TLL (J) TG,SK - 92€ (flights in 2019) online booking
BLZ-ADD-GRU (J) ET - 29.54€ online
GRU-ZHR-LCY (J) LX- 30£ online
YUL-LYS-VIE / VIE-GVA-YUL (J); 197€ online (AC/OS)
HKG-IST-HEL (Y one-way on TK; flights in 2019) - 40,000miles plus EUR81.33, online booking (post #1635)
SIN-SFO (J) SQ - €43.6 online booking
----------------2019------------------
CPH-LIS-GIG (J) TP (€46.5) online
BKK-PVG (J) TG - 64.67€ online
LAX-ARN-HEL (J) SK - €12.50 online
CPH-LIS (Y) TP - (€36,70) online
LAX-HND-LHR (F) NH - (€151) online (flight in Apr2020)
HKG-TPE (J) BR (€53.28) online (redemption in Aug 2019)
EZE-GRU (J) ET 61.60€ online
EZE-GRU (J) TK 61.60€ online
VIE-BKK-TPE-SFO (J) BR - 240.00€ (YQ) + 60.99€ (Taxes etc.) online (flight in summer 2020)
LAX-HND-LHR (F) NH - 135.82€ (YQ) + 15.97€ (Taxes etc.) online (flight in fall 2020)
LHR-HND-LAX (F) NH Round-Trip + 569.23€ online pre-devaluation
AC CDG-YYZ-YYJ Euro 98.85 (Eco, 35k miles, oneway, booked Oct 2021, inlcudes Euro 36.- YQ)
SQ+TK REP-SIN-IST-NCE Euro 98.46 (Eco, 60k miles, oneway, booked Feb 2022 - inlcudes Euro 61.31 YR)
SQ+TK REP-SIN-IST-NCE Euro 102.18 (Eco, 60k miles, oneway, booked March 2022 - includes Euro 63.36 YR plus another 0.44 YR)
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Please report your Star Alliance award redemption experiences

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Old Jul 15, 2016, 11:39 pm
  #961  
 
Join Date: Feb 2007
Programs: TK Elite Plus, QR Platinum, KL Gold
Posts: 200
Originally Posted by IBstudent
TG cancel their YQ, BKK-MEL-BKK in Business class need 98,000 miles and $100
TG eliminates YQ? Is this so? I can confirm via the Matrix that BKK-MEL does not carry YQ. Whereas FRA-BKK does. It doesn't look like TG has abandoned YQ altogether. Makes me wonder if Thailand has followed other countries' lead and outlawed YQ? But then again, BKK-SIN on SQ does carry YQ.

Originally Posted by swgsword
I tried booking OSL-BCN-(overnight) EWR today via SK and UA:
SK4685 Mar 25 800-1125
UA121 Mar 26 1040-1455

I was told that this itinerary does not work (although she saw availability on both segments in business) because the UA flight leaves more than 24 hours after the SK flight departs OSL... and the fact that the connection is <24 hours is irrelevant? Is this true?
My interpretation (based on a similar experience): This is a case of "computer says no" and the agent makes up the rule why you can't do it on the fly. If you challenge the argument based on the published rules they'll try to find another rule on the fly.

I've heard the exact same thing several times from an agent and even after we had established the fact that I was on the ground for only 18 hours she still tried to come back with that reason several times. Just be polite and firm that the layover is not more than 24 hours and thus within the rules. This worked for me in the end. My situation was complicated by the fact that the first flight leaves shortly before midnight, arrives 6AM+1 and the second leg departs 00:30+2 so I don't blame her for initially assuming this was a proper stopover.

Originally Posted by nielsen
Thank you for the insights. I called A3 three times within 45 minutes.

Rep 1: No MPM enforced. Connection via Europe zone not allowed. Connection via N.A. zone allowed. Reason: Far East to S.A. requires same number of points as Far East to N.A. [Hmmm....]

Rep 2: No MPM enforced. You are never allowed to connect in a third zone. Whether you connect in Europe or N.A., you will need to redeem two tix.

Rep 3: No MPM enforced. I have no idea whether it is allowed to connect in a third zone, but let us try. [We finally found availability BKK-IST-GRU]. System tells me this ticket is 150K miles in J. [I did not have the patience to find availability TPAC, but logically this should also be allowed.]

So, Rep 3 yielded the best result. But it is frustrating that I got three different answers (each conveyed with equal conviction). The reps are reluctant (or unable) to discuss these matters in abstract.
The published rules for M&B say nothing about connections in a third zone being disallowed.

I was making a booking from zone 1 to zone 2 via intermediate zone 3. Zone 3 is where the carrier for both legs I was trying to book has its home base and hub, so the routing isn't that special (not that you could do fancy routings with M&B anyhow, although BKK-TYO-SIN as above as a one-way is certainly an error IMHO, I'm surprised the computer didn't catch it). After the "you are stopping for more than 24 hours" fell flat on its face the lady proceeded to "this is against star alliance rules". When I tried to inquire what rule specifically was violated and where those rules were published a bit of back and forth ensued after a moment of silence. She consulted her supervisor who also came back with a negative answer. I insisted that this was the default route through the home base for the star alliance partner in question. I was promised a call back by the supervisor and eventually the routing was booked as a single redemption. I believe it required some manual fiddling with the Aegean system in the background.

The agents were very helpful despite the stressful situation when the computer says no with apparently no way to override it for the ordinary agent and the customer insisting with good arguments that this is a valid routing. Talk about being caught in the middle. Aegean is my favourite airline in Europe. They aren't perfect, but they are human.
L4ibsch is offline  
Old Jul 16, 2016, 9:48 am
  #962  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Originally Posted by jiangning
I'm deciding between using UA miles and A3 miles on ORD-VIE(OS). Apparently UA charges 25000 more miles (45k vs 70k) than A3 to make up for the YQ that A3 charges, doesn't seem to be a bad deal...

I don't see a lot of ex-UA examples in the wiki... Is it because of this: People preferring to spend more miles on UA to pay for YQ?

On the other hand, my understanding is that A3 does not charge YQ on UA TATL flights, so it actually makes more sense to redeem A3 points on UA metal, since it saves 12500 miles (45k vs 57.5k)?
There is no YQ for UA flights with M+B, and 45k J to Europe is one of the sweetspot on the A3 chart, imo you should take advantage of this.
Jma12 is offline  
Old Jul 17, 2016, 1:20 pm
  #963  
 
Join Date: Jul 2016
Posts: 2
Hey there,
I read a little through the thread and it seems that it's actually possible to use the Aegean miles on *A tickets.. I always thought they'd be useless apart from using them on Aegean flights..

I am looking to use some A3 miles to get an F ticket from the U.S. to EU sometime in December this year. Did I understand correctly that it should be smarter to try and get a full ticket award rather than an upgrade because of the surcharges? From the charts it seems that the actual mileage is identical.

It would actually be my first award ticket period. What would be the best way to get this through?

Thanks a ton!
Mikehawke is offline  
Old Jul 17, 2016, 3:59 pm
  #964  
Suspended
 
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Originally Posted by Mikehawke
Hey there,
I read a little through the thread and it seems that it's actually possible to use the Aegean miles on *A tickets.. I always thought they'd be useless apart from using them on Aegean flights..

I am looking to use some A3 miles to get an F ticket from the U.S. to EU sometime in December this year. Did I understand correctly that it should be smarter to try and get a full ticket award rather than an upgrade because of the surcharges? From the charts it seems that the actual mileage is identical.

It would actually be my first award ticket period. What would be the best way to get this through?

Thanks a ton!
I couldn't understand youre post exactly what you are asking.
US to EU is 60 for business award, 90k for F award. As far as I know, the only proper F available with A3 miles US to EU is LH, only made available 2 weeks prior to flight, and the fuel surcharge will be alot. . You could also use your miles on UA, with alot less taxes (around 70 EUR?) in business first , counted as business, so 60k miles.
benberg2013 is offline  
Old Jul 17, 2016, 7:53 pm
  #965  
 
Join Date: Jul 2016
Posts: 2
Originally Posted by benberg2013
I couldn't understand youre post exactly what you are asking.
US to EU is 60 for business award, 90k for F award. As far as I know, the only proper F available with A3 miles US to EU is LH, only made available 2 weeks prior to flight, and the fuel surcharge will be alot. . You could also use your miles on UA, with alot less taxes (around 70 EUR?) in business first , counted as business, so 60k miles.
thanks for your reply!
Sorry, I probably was a bit inaccurate.. On the A3 website it's stated that an F ticket award from North America to Europe is 120k roundtrip (so 60k one-way) and an upgrade is 60k one-way. That's what I meant by identical. I don't know where you got the 90k from.

And yes, LH seemed to be the best choice, but I have no clue about the fuel surcharges - any way to calculate them prior? Is there a difference in the surcharges between seat upgrade and award ticket?

Thanks again, sorry, newbie here.
Mikehawke is offline  
Old Jul 17, 2016, 8:24 pm
  #966  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Originally Posted by Mikehawke
thanks for your reply!
Sorry, I probably was a bit inaccurate.. On the A3 website it's stated that an F ticket award from North America to Europe is 120k roundtrip (so 60k one-way) and an upgrade is 60k one-way. That's what I meant by identical. I don't know where you got the 90k from.

And yes, LH seemed to be the best choice, but I have no clue about the fuel surcharges - any way to calculate them prior? Is there a difference in the surcharges between seat upgrade and award ticket?

Thanks again, sorry, newbie here.
If you look at the M+B chart, you will see that it cost 60/90/120k roundtrip from Europe-NA, LH usually release F seats to their partner within 2 weeks. You can look up fuel surcharge from the sticky above.

As for upgrading, you will have to buy the highest fare, such as Y/B from economy class, and you will not be charge fuel surcharge for this. IMO this is alot more expensive, and it is more cost effective to redeem miles directly for F on LH.
Jma12 is offline  
Old Jul 18, 2016, 6:36 am
  #967  
 
Join Date: Aug 2015
Location: London
Programs: Thai Royal Orchid Plus Gold, BA Silver, Alitalia Freccia Alata
Posts: 348
Originally Posted by L4ibsch
TG eliminates YQ? Is this so? I can confirm via the Matrix that BKK-MEL does not carry YQ. Whereas FRA-BKK does. It doesn't look like TG has abandoned YQ altogether. Makes me wonder if Thailand has followed other countries' lead and outlawed YQ? But then again, BKK-SIN on SQ does carry YQ.
There has been some discussion over at the TG forum - the consensus is that TG has eliminated (or at least minimised) YQ for ex-BKK award itineraries*, almost certainly nothing to do with the law.

http://www.flyertalk.com/forum/thai-...classes-2.html

*Not even all ex-BKK segments, but roundtrip itineraries originating from BKK - e.g. FRA-BKK-FRA award flights still get charged full YQ
ChampagneSocialist is offline  
Old Jul 20, 2016, 10:19 am
  #968  
 
Join Date: Feb 2015
Posts: 1,018
A3 is quoting approx 140Euros in taxes (including 20Euro booking fee) for a simple one-way economy class redemption on UA (EWR-MIA).
Is this correct?
Makes no sense to me.

Should I call back and try for a different agent?
ft4lyf is offline  
Old Jul 20, 2016, 12:50 pm
  #969  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by ft4lyf
A3 is quoting approx 140Euros in taxes (including 20Euro booking fee) for a simple one-way economy class redemption on UA (EWR-MIA).
Is this correct?
Makes no sense to me.

Should I call back and try for a different agent?
Try again.

It's the same problem as described in this thread:

http://www.flyertalk.com/forum/aegea...les-bonus.html

The US tax is a xx procentage of the fare. As the fare of an award is zoro, the tax should not be charged. But system must be overruled by a paid fare to quote the ticket, and usually the highest fare will be chosen. That's the reason that xx procent of the chosen fare will be added as US tax. Make sure A3 does not charge the US tax, they should read the tax rules! Good luck!
Air Rarotonga is offline  
Old Jul 20, 2016, 3:04 pm
  #970  
 
Join Date: Feb 2015
Posts: 1,018
Originally Posted by Air Rarotonga
Try again.

It's the same problem as described in this thread:

http://www.flyertalk.com/forum/aegea...les-bonus.html

The US tax is a xx procentage of the fare. As the fare of an award is zoro, the tax should not be charged. But system must be overruled by a paid fare to quote the ticket, and usually the highest fare will be chosen. That's the reason that xx procent of the chosen fare will be added as US tax. Make sure A3 does not charge the US tax, they should read the tax rules! Good luck!
Thank you! I will try again. If i don't succeed, will give up on this and just buy a ticket.
ft4lyf is offline  
Old Jul 20, 2016, 3:14 pm
  #971  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Just quoted 95.23 Euro including booking fee from KIX-SIN-DPS with SQ, I originally want to book a ticket departing from NRT as Aeroplan was showing availability from NRT-SIN(NH)-DPS(SQ), but the agent said no flights are showing on their system. Looks like NH blocked their award seats to A3 as well
Jma12 is offline  
Old Jul 23, 2016, 11:23 pm
  #972  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
For those who wants to book flights that are shown on Aeroplan, United and ANA but not with the A3 system, Here's the way to book the ticket:

1. Break your trip into 2 segments (e.g NRT-SIN-DPS into NRT-SIN and SIN-DPS), and ask the agent to search for both segments, and the search should show up.
2. Ask them to combine them and make it 1 trip.
3. Pay for the fee and wait for the confirmation.

Some agent are not train to do this and might charge you double, in this case just let them know your transfer city is less than 24 hrs, and you are good to go.
Jma12 is offline  
Old Jul 24, 2016, 5:32 am
  #973  
 
Join Date: Feb 2015
Posts: 1,018
Originally Posted by ft4lyf
A3 is quoting approx 140Euros in taxes (including 20Euro booking fee) for a simple one-way economy class redemption on UA (EWR-MIA).
Is this correct?
Makes no sense to me.

Should I call back and try for a different agent?
Originally Posted by Air Rarotonga
Try again.

It's the same problem as described in this thread:

http://www.flyertalk.com/forum/aegea...les-bonus.html

The US tax is a xx procentage of the fare. As the fare of an award is zoro, the tax should not be charged. But system must be overruled by a paid fare to quote the ticket, and usually the highest fare will be chosen. That's the reason that xx procent of the chosen fare will be added as US tax. Make sure A3 does not charge the US tax, they should read the tax rules! Good luck!
Originally Posted by ft4lyf
Thank you! I will try again. If i don't succeed, will give up on this and just buy a ticket.
Update = Could not get it done with A3 ..
ended up buying a cash ticket for 200USD total..
ft4lyf is offline  
Old Jul 24, 2016, 7:23 am
  #974  
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by Jma12
For those who wants to book flights that are shown on Aeroplan, United and ANA but not with the A3 system, Here's the way to book the ticket:

1. Break your trip into 2 segments (e.g NRT-SIN-DPS into NRT-SIN and SIN-DPS), and ask the agent to search for both segments, and the search should show up.
2. Ask them to combine them and make it 1 trip.
3. Pay for the fee and wait for the confirmation.

Some agent are not train to do this and might charge you double, in this case just let them know your transfer city is less than 24 hrs, and you are good to go.
If using this method, you risk that the operating carrier will cancel your booking. It's called married segments that SQ is using for example. They make seats available from NRT to SIN and SIN to DPS but not NRT-SIN-DPS.

If you ask to book segment by segment, the booking could get cancelled afterwards. Reservation agents are adviced to book the routing in one step for this reason.
Air Rarotonga is offline  
Old Jul 24, 2016, 7:49 am
  #975  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Originally Posted by Air Rarotonga
If using this method, you risk that the operating carrier will cancel your booking. It's called married segments that SQ is using for example. They make seats available from NRT to SIN and SIN to DPS but not NRT-SIN-DPS.

If you ask to book segment by segment, the booking could get cancelled afterwards. Reservation agents are adviced to book the routing in one step for this reason.
I forgot to mention that it is from 2 different carriers, NRT-SIN is from NH, and SIN-DPS is from SQ. I think in this case it is not a married segment. For some reason A3 can only see this reservation when it is split into 2 segments. The agent said it is possible to book two separate booking and merge it into one for 21k miles.
Jma12 is offline  


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