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Old Oct 26, 2018, 2:20 am
  #211  
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Originally Posted by lingua101
I was told that stay which partially paid by points are not qualify for the promotion. What a rubbish
This is unfortunately the case for almost all promotions. The use of points to pay for the stay prevents to benefit points promotions
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Old Oct 26, 2018, 2:49 am
  #212  
 
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Originally Posted by nrouxel
This is unfortunately the case for almost all promotions. The use of points to pay for the stay prevents to benefit points promotions
Any way, I am cancelling my 2 nights stay at Mecure Sabang as it will not be eligible anyway. Rebook as 1 nigh for me to sleep tonight and Booking LM on Saturday.....
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Old Oct 26, 2018, 6:12 am
  #213  
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"4. Stays that are paid for partially or fully with Rewards points or with one or more Le Club AccorHotels Rewards vouchers will not be eligible to benefit from this offer, nor will they count towards offers requiring multiple stays to earn points."

It's unfortunate, but it is there in the T&Cs. There's so many "gotchas" with these kind of promotions.
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Old Oct 26, 2018, 12:48 pm
  #214  
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Originally Posted by lingua101
I was told that stay which partially paid by points are not qualify for the promotion.
indeed. This is clearly mentioned in the T&C.
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Old Oct 27, 2018, 11:39 am
  #215  
 
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Originally Posted by Goldorak
indeed. This is clearly mentioned in the T&C.
yeah, I didn’t read the t&c carefully as I was rushing book that stays last minute as I was traveling.

Anyway, I was told my third booking is not eligible as it booked just past midnight SG time, although the hotel is in Jakarta

Also if the point booking is not eligible for this promotion, why the option of that rate is avail? I booked by clicking the book now from promotion.

I thought Accor is very good in excluding certain rate

Last edited by lingua101; Oct 28, 2018 at 10:10 pm
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Old Nov 26, 2018, 12:01 pm
  #216  
 
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Originally Posted by gilbertaue
Mine came in yesterday too.
Anyone still have missing points relating to this promo?

Yes I am still missing the bonus points.
How do I go about claiming them? Is there an email address?
Thank you.
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Old Nov 26, 2018, 4:14 pm
  #217  
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Originally Posted by barafear799
Yes I am still missing the bonus points.
How do I go about claiming them? Is there an email address?
Thank you.
If you're Accor Plus, contact your agent there.
If not, you can contact Accor CS through [email protected]
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Old Nov 27, 2018, 1:51 pm
  #218  
 
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With recent two stays promo bonus points posted together with regular points. Surprisingly fast.
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Old Nov 28, 2018, 12:18 pm
  #219  
 
Join Date: Mar 2010
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Originally Posted by dimon84
you should not have any issues. I had similar situation last year.
bonus points refused for issue stated above
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Old Nov 28, 2018, 12:20 pm
  #220  
 
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Originally Posted by dimon84
you should not have any issues. I had similar situation last year.
Originally Posted by barafear799
Quick question. I left it right to the last minute to take advantage of this offer. According to the offer, the stays needed to be booked by 7th October. I am in the UK (one hour behind French Time) - so when I finalised my bookings (at around 11.15pm in UK), in theory it was 8th October in France. Do you think I'll have any issues?

Cheers.
and again
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Old Dec 1, 2018, 8:22 am
  #221  
 
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Missing bonus points

Any advice please (see two previous posts above).
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Old Dec 1, 2018, 9:21 am
  #222  
 
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Originally Posted by nrouxel
This is unfortunately the case for almost all promotions. The use of points to pay for the stay prevents to benefit points promotions
This was not always the case , in the past you get the points from promotion if you pay with points.
And this make a lot of sense, because Accor assign fixed cash value to any point ( 2 c ).
And make not all rate available to book with points.
Making actual value of the points 30-50 % less then 1 c.
If you are forced to book more expensive rate if you use your points this decrease their value.
Take for example the last Black Friday sale where the rates you can book with points was 30-40% more expensive then the one available only with cash.
They have to allow points to be used to any rate or give the points from promotion if you pay with points.
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Old Dec 1, 2018, 9:24 am
  #223  
 
Join Date: Oct 2011
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Originally Posted by barafear799
Quick question. I left it right to the last minute to take advantage of this offer. According to the offer, the stays needed to be booked by 7th October. I am in the UK (one hour behind French Time) - so when I finalised my bookings (at around 11.15pm in UK), in theory it was 8th October in France. Do you think I'll have any issues?

Cheers.
I think they count the time of the hotel you book not where you are located.
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Old Dec 1, 2018, 9:28 am
  #224  
 
Join Date: Mar 2010
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Anything in the t&c to confirm that please?
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Old Dec 1, 2018, 9:32 am
  #225  
 
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Originally Posted by winkny
This was not always the case , in the past you get the points from promotion if you pay with points.
And this make a lot of sense, because Accor assign fixed cash value to any point ( 2 c ).
And make not all rate available to book with points.
Making actual value of the points 30-50 % less then 1 c.
If you are forced to book more expensive rate if you use your points this decrease their value.
Take for example the last Black Friday sale where the rates you can book with points was 30-40% more expensive then the one available only with cash.
They have to allow points to be used to any rate or give the points from promotion if you pay with points.
That’s why I don’t see any benefit in using Accor points to book their hotels (unlike with other chains) and just convert them into IB Avios automatically.
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