Platinum/Gold Welcome Amenities at Accor Hotels
Aug 9, 2018, 11:25 am
#136
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
It seems that Ibis hotels in Europe do not have kettles.
So far I have stayed in Ibis Moscow Kievskaya, Ibis Warszawa Reduta, Ibis Tegel Airport Berlin, Ibis Koeln Messe (Cologne). So far all do not have kettles. Doing Ibis on the cheap so that I can hit 30 nights this year and do some gold review for you guys.
So far I have stayed in Ibis Moscow Kievskaya, Ibis Warszawa Reduta, Ibis Tegel Airport Berlin, Ibis Koeln Messe (Cologne). So far all do not have kettles. Doing Ibis on the cheap so that I can hit 30 nights this year and do some gold review for you guys.
Krakow Ibis ( both ) will let you have free hot water from kitchen ....
We have been charged for kettles ( and the associated coffee / tea bags in some hotels ) especially in Spain - one not Accor near BCN even wanted to "rent" a cup !!!
Aug 9, 2018, 4:52 pm
#137
Join Date: Apr 2018
Posts: 32
The Ibis at Toulouse Airport has a lucky dip policy on Kettles - some are taken by guests it said .... ugg
Krakow Ibis ( both ) will let you have free hot water from kitchen ....
We have been charged for kettles ( and the associated coffee / tea bags in some hotels ) especially in Spain - one not Accor near BCN even wanted to "rent" a cup !!!
Krakow Ibis ( both ) will let you have free hot water from kitchen ....
We have been charged for kettles ( and the associated coffee / tea bags in some hotels ) especially in Spain - one not Accor near BCN even wanted to "rent" a cup !!!
Lo and behold, Ibis London Barking has free coffee and tea, cups and kettle and does not charge for it. I am totally amazed.
Aug 11, 2018, 8:29 am
#138
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
MGallery royal beach hotel Seminyak
just some fruit and 2 bottles of water, below expectations, as the hotel, unfortunately
just upgraded from Deluxe to Grand Deluxe (really small difference)
had also 1 voucher for free temathic dinner for 2 pax, nothing special
just some fruit and 2 bottles of water, below expectations, as the hotel, unfortunately
just upgraded from Deluxe to Grand Deluxe (really small difference)
had also 1 voucher for free temathic dinner for 2 pax, nothing special
Aug 11, 2018, 9:03 pm
#139
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,928
Edit: posted about drink vouchers in appropriate thread and amenity situation was resolved.
Last edited by Admiral Ackbar; Aug 13, 2018 at 5:13 am
Aug 18, 2018, 3:36 am
#140
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Sofitel Nusa Dua
platinum welcome gift
Little bit below expectations... just 1 macaron for 2 guests...perhaps one of us was not welcome :-)
NO room upgrade (booked luxury room with pool, received the same - they say hotel is fully booked...ok
but received as compensation 1 voucher for free dinner buffet for 2 pax including soft drink at the main restaurant
Aug 18, 2018, 9:38 am
#141
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
should cut the macaron in two 
Aug 18, 2018, 8:57 pm
#142
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Aug 19, 2018, 9:21 am
#143
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,357
Mercure London Bridge.
Platinum.
No gift (just the drink voucher).
Platinum.
No gift (just the drink voucher).
Aug 20, 2018, 7:16 am
#144
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
Hotel: Sofitel Kunming
Status: Gold
VIP treatment: Nothing. Had to ask for the room upgrade at check-in. No drink vouchers given at check-in (had to ask for them the next day). No welcome gift in room (due to the room change from the upgrade) but nothing was delivered following check-in, or the following day.
Reaction: Underwhelmed, which is unfortunate because the property itself is fantastic and the breakfast is one of the best hotel breakfast buffets I've had in a long time.
Status: Gold
VIP treatment: Nothing. Had to ask for the room upgrade at check-in. No drink vouchers given at check-in (had to ask for them the next day). No welcome gift in room (due to the room change from the upgrade) but nothing was delivered following check-in, or the following day.
Reaction: Underwhelmed, which is unfortunate because the property itself is fantastic and the breakfast is one of the best hotel breakfast buffets I've had in a long time.
Aug 21, 2018, 2:12 am
#146
Join Date: Dec 2010
Location: Asia
Programs: Star Alliance Gold, Marriott / SPG PLAT Premier, USELESS Accor Plus PLAT
Posts: 165
Excellent Platinum Recognition and Benefits at Sofitel Kunming
Hotel: Sofitel Kunming
Status: Gold
VIP treatment: Nothing. Had to ask for the room upgrade at check-in. No drink vouchers given at check-in (had to ask for them the next day). No welcome gift in room (due to the room change from the upgrade) but nothing was delivered following check-in, or the following day.
Reaction: Underwhelmed, which is unfortunate because the property itself is fantastic and the breakfast is one of the best hotel breakfast buffets I've had in a long time.
Status: Gold
VIP treatment: Nothing. Had to ask for the room upgrade at check-in. No drink vouchers given at check-in (had to ask for them the next day). No welcome gift in room (due to the room change from the upgrade) but nothing was delivered following check-in, or the following day.
Reaction: Underwhelmed, which is unfortunate because the property itself is fantastic and the breakfast is one of the best hotel breakfast buffets I've had in a long time.
I thought their Platinum benefits and recognition were excellent. Were upgraded to their Prestige Suite on both occasions. Big suite with 2 toilets, contemporary design, round sofa set and beautiful huge bathroom overseeing the city.
Had to ask for Welcome drink coupons and were given 2 vouchers. Can be redeemed either at the lobby lounge or the rooftop bar.
Welcome amenity was big set of fruits with walnuts, macaron and blueberry (which I thought were quite different and refreshing). 8 to 10 bottles of drinking water in the room.
I thought their executive club lounge is one of the best I had experienced in China. Quite a huge lounge on the 48th floor with unobstructed view. Extensive food ranging from beef, chicken, lamb, salmon, pasta and many others.
For the rate I paid using Accor Plus (around RMB 600 Nett), I have to say that the benefits given to me on both stays were extremely value for $$$. I will definitely stay here whenever I am in Kunming.
Happy
Aug 21, 2018, 8:08 pm
#147
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,940
Sofitel Washington Lafayette Square
Sofitel Washington Lafayette Square
Aug 21, 2018, 10:12 pm
#148
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Fairmont Singapore
Fairmont Singapore
My profile says Chocolate.
This is what I got.
My profile says Chocolate.
This is what I got.
Aug 21, 2018, 11:39 pm
#149
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,866
Only if they made chocolate this healthy I Would be happy. Pretty poor and be honest I bet most people get a bowl of fruit. The most boring welcome gift. A bit of thoughtful planning would not cost them much.
Aug 22, 2018, 1:23 am
#150
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
A) not what I selected
B) agree that it could be better presented