Platinum/Gold Welcome Amenities at Accor Hotels
Aug 9, 2017, 7:05 am
#1
Original Poster
Join Date: Dec 2015
Programs: Accor Live Limitless, Accor Plus, World Of Hyatt
Posts: 475
Platinum/Gold Welcome Amenities at Accor Hotels
Hi all,
Would like to know what kind of Welcome Amenities you get at various Accor hotels worldwide? Please remember to state the Hotel name, Status (Gold/Platinum), Pictures (If you have any) and were you satisfied with the amenities given.
If not satisfied, did you feedback to hotel regarding the issue and were there any actions taken to rectify or explanations given?
As Higher Tier members of Le Club, I think the initiative to share this is great as we can then establish what to expect as Amenities at various hotel brands and share it with Amy / the hotel itself to try an establish a minimum standard.
Thanks
Cocoleolol
Would like to know what kind of Welcome Amenities you get at various Accor hotels worldwide? Please remember to state the Hotel name, Status (Gold/Platinum), Pictures (If you have any) and were you satisfied with the amenities given.
If not satisfied, did you feedback to hotel regarding the issue and were there any actions taken to rectify or explanations given?
As Higher Tier members of Le Club, I think the initiative to share this is great as we can then establish what to expect as Amenities at various hotel brands and share it with Amy / the hotel itself to try an establish a minimum standard.
Thanks
Cocoleolol
Last edited by ContinentalVoyager7; Aug 9, 2017 at 7:12 am
Aug 9, 2017, 11:03 am
#2
Join Date: Aug 2015
Location: Wellington/Jakarta
Programs: Accor+ Platinum, Honors Diamond, SPG/MR Gold, IHG, KrisFlyer, Airpoints, Qantas FF, Enrich, SkyMiles
Posts: 480
Ok, let me kick this off from my stay last week:
Hotel Name: Sofitel So Bangkok
Status: Platinum
Amenities:
- welcome drink at the lounge some unique purple concoction that I like
- welcome drink voucher good for 2 at their fantastic rooftop bar (very well known bar in Bangkok too apparently)
- in-room: selection of Thai sweets and Thai bael fruit tea that's best drunk cold; not too much but I enjoyed them (perhaps because I made my reservation under very low sale rate? ) Last year there was also a fruit platter in addition to these.
Hotel Name: Sofitel So Bangkok
Status: Platinum
Amenities:
- welcome drink at the lounge some unique purple concoction that I like
- welcome drink voucher good for 2 at their fantastic rooftop bar (very well known bar in Bangkok too apparently)
- in-room: selection of Thai sweets and Thai bael fruit tea that's best drunk cold; not too much but I enjoyed them (perhaps because I made my reservation under very low sale rate?
) Last year there was also a fruit platter in addition to these.
Aug 9, 2017, 11:11 am
#3
Join Date: Aug 2015
Location: Wellington/Jakarta
Programs: Accor+ Platinum, Honors Diamond, SPG/MR Gold, IHG, KrisFlyer, Airpoints, Qantas FF, Enrich, SkyMiles
Posts: 480
Oh just to add about Sofitel So Bangkok, the drinks (all non-alcoholic) and snacks (3 different kinds) in the mini-bar are free anyway, and replenished daily when they make up the room. So you'll have plenty to nibble and drink anyway. With the in-room welcome amenities I found all these too much sustenance for just myself
Aug 9, 2017, 3:48 pm
#5
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
I wouldn't say this thread is redundant. This can be useful, especially with pictures. There is even own thread for welcome drinks altough that information can also be found in the review thread you was referring to. But maybe a wiki list would be helpful here.
Aug 9, 2017, 3:55 pm
#6
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
Ok, let me kick this off from my stay last week:
Hotel Name: Sofitel So Bangkok
- in-room: selection of Thai sweets and Thai bael fruit tea that's best drunk cold; not too much but I enjoyed them (perhaps because I made my reservation under very low sale rate? ) Last year there was also a fruit platter in addition to these.
Hotel Name: Sofitel So Bangkok
- in-room: selection of Thai sweets and Thai bael fruit tea that's best drunk cold; not too much but I enjoyed them (perhaps because I made my reservation under very low sale rate?
) Last year there was also a fruit platter in addition to these.
Aug 9, 2017, 4:12 pm
#7
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Most hotels I have stayed in - welcome drink ( 50% reluctant ) and sometimes bottle of water in room - Privilege rooms maybe tea / coffee and the Nespresso ( I really did not know there were so many brands and designs - Sometime at the higher brands free mini bar - The La Cour des Consuls Hotel and Spa Toulouse - provided a small 1/3 bottle of Bolly - very nice - each night free - but charged for the small bag of nuts ....
- Sometime at the higher brands free mini bar - The La Cour des Consuls Hotel and Spa Toulouse - provided a small 1/3 bottle of Bolly - very nice - each night free - but charged for the small bag of nuts ....
Aug 9, 2017, 4:18 pm
#8
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Just a second thought : The hotel "gift" alters according to the room grade as well - so if you do not get upgraded - your "gift" is poor.
From the Palazzo Caracciolo Napoli - MGallery by Sofitel - we got a lovely cornicello - ( red horn ) and a single chocolate in a large box. Nice hotel.
From the Palazzo Caracciolo Napoli - MGallery by Sofitel - we got a lovely cornicello - ( red horn ) and a single chocolate in a large box. Nice hotel.
Aug 10, 2017, 2:13 am
#9
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
- Hotel: Sofitel Berlin Kurfürstendamm
- Status: Platinum
- Welcome gift: Three fruits (not satisfactory)
Here are a few examples (similar welcome gift received also during other stays at this hotel). These are from 12/2015, 8/2016 and 1/2017
- Status: Platinum
- Welcome gift: Three fruits (not satisfactory)
Here are a few examples (similar welcome gift received also during other stays at this hotel). These are from 12/2015, 8/2016 and 1/2017
Aug 10, 2017, 2:21 am
#10
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
- Hotel: Sofitel So Bangkok
- Status: Platinum
- Welcome gift: Selection of local fruits, delicacies and a bottle of super sweet tea (not really satisfied since the same welcome gift has also been received as a silver member)
Picture from 6/2017
- Status: Platinum
- Welcome gift: Selection of local fruits, delicacies and a bottle of super sweet tea (not really satisfied since the same welcome gift has also been received as a silver member)
Picture from 6/2017
Aug 10, 2017, 2:28 am
#11
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
- Hotel: Sofitel Bangkok Sukhumvit
- Status: Platinum
- Welcome gift: Selection of fruits, a box of macarons and a delicacy platter (I was satisfied)
Picture from 6/2017
- Status: Platinum
- Welcome gift: Selection of fruits, a box of macarons and a delicacy platter (I was satisfied)
Picture from 6/2017
Aug 10, 2017, 2:32 am
#12
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
- Hotel: Sofitel Singapore Sentosa Resort and Spa
- Status: Platinum
- Welcome gift: Selection of pastries, fruits and a bottle of red wine (very satisfied)
Picture from 6/2017 and 6/2016
- Status: Platinum
- Welcome gift: Selection of pastries, fruits and a bottle of red wine (very satisfied)
Picture from 6/2017 and 6/2016
Last edited by wkndtraveler; Aug 10, 2017 at 7:34 am Reason: Added another picture
Aug 10, 2017, 3:05 am
#13
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
- Hotel: Sofitel Vienna Stephansdom
- Status: Platinum
- Welcome gift: A small selection of pastries and in addition to that sample size bottles of Hermes eau de toilette and face cream (I was satisfied)
Picture from 4/2017
- Status: Platinum
- Welcome gift: A small selection of pastries and in addition to that sample size bottles of Hermes eau de toilette and face cream (I was satisfied)
Picture from 4/2017
Aug 10, 2017, 4:07 am
#14
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,179
Novotel London West - a small bottle of jellybeans (had to be requested)
Aug 10, 2017, 6:28 am
#15
Original Poster
Join Date: Dec 2015
Programs: Accor Live Limitless, Accor Plus, World Of Hyatt
Posts: 475
- Hotel: Sofitel Macau at Ponte 16
- Status: Platinum (Bpoked 2 rooms and both rooms had different sets of amenities)
- Welcome gift: (Happily satisfied)
1st Room (Cardholder's room) - A bottle of Red Wine, Selection of Fruits and plate of Pastries (*note that there were roses in the room and I decided to decorate the plate with roses for a nicer picture)
2nd Room - A box of Macarons
(Picture from Feb 2017)
- Status: Platinum (Bpoked 2 rooms and both rooms had different sets of amenities)
- Welcome gift: (Happily satisfied)
1st Room (Cardholder's room) - A bottle of Red Wine, Selection of Fruits and plate of Pastries (*note that there were roses in the room and I decided to decorate the plate with roses for a nicer picture)
2nd Room - A box of Macarons
(Picture from Feb 2017)