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Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…

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Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…

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Old Jul 12, 2017, 2:19 am
  #301  
 
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
It's not the total number of earned rewards points in 2017, but the current amount.
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Old Jul 14, 2017, 2:08 am
  #302  
 
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Diamond, IHG Spire
Posts: 184
I was looking at an upcoming reseveration and need to rebook the same hotel for another date. I clicked the 'rebook this hotel' link and get taken to a page asking me to select dates from a non-existant calendar. Not sure if this is a new error, or could have been there ages. Who knows?
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Old Feb 27, 2018, 6:22 pm
  #303  
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Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,939
Just saw that for a Sofitel in Asia. The 2nd and 3rd bullet points are contradicting each other. The 2nd says "I can use reward points". The 3rd one says "I cannot use points". Very clear
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Old Feb 28, 2018, 11:10 am
  #304  
 
Join Date: Feb 2018
Programs: FB Platinum
Posts: 280
When they can't even learn their employees to offer the free drinks, then who's to blame for the bigger picture? Members of Accor seems to completely lack confidence in their own loyalty program.
KLBGO is offline  
Old Feb 28, 2018, 5:03 pm
  #305  
 
Join Date: Apr 2008
Programs: ALL
Posts: 128
Originally Posted by Goldorak
Just saw that for a Sofitel in Asia. The 2nd and 3rd bullet points are contradicting each other. The 2nd says "I can use reward points". The 3rd one says "I cannot use points". Very clear
Bonjour - what Sofitel was that ?
martin_paris is offline  
Old Feb 28, 2018, 11:10 pm
  #306  
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,939
Originally Posted by martin_paris
Bonjour - what Sofitel was that ?
Sofitel Angkor (Siem Reap).
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Old Mar 7, 2018, 3:34 am
  #307  
 
Join Date: Nov 2017
Programs: Accor Gold, Best Western Platinum, IHG Gold, Thalys Gold, Hertz President's Circle
Posts: 84
The application doesn't work since 3 days. I cant login. The website is really.

Last edited by Easytravel; Mar 7, 2018 at 4:07 am
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Old Mar 7, 2018, 5:22 am
  #308  
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,939
Originally Posted by Easytravel
The application doesn't work since 3 days. I cant login. The website is really.
no problem for me (iOS)
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Old Mar 7, 2018, 5:33 am
  #309  
 
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
Works fine for me (web site, iOS, android).
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Old Mar 7, 2018, 6:05 am
  #310  
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Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,701
The Android app crashed when I tried to go to Promotions.
fransknorge is offline  
Old Mar 8, 2018, 5:41 am
  #311  
 
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,078
Thumbs down

Private Sales will not open booking calendar for date selection!
SullyofDoha is offline  
Old Mar 8, 2018, 6:19 am
  #312  
 
Join Date: May 1998
Location: australia
Posts: 5,762
Originally Posted by SullyofDoha
Private Sales will not open booking calendar for date selection!
Yes, Its been like that for about a week for me.
3544quebec is offline  
Old Mar 8, 2018, 9:43 am
  #313  
 
Join Date: Nov 2017
Programs: Accor Gold, Best Western Platinum, IHG Gold, Thalys Gold, Hertz President's Circle
Posts: 84
Originally Posted by Easytravel
The application doesn't work since 3 days. I cant login. The website is really.
Website is really slow. In the upper right is a bowl that turns around. It doesn't want to login so I cant make a booking on my name online.
App is working again after a new installation, so I could make the reservation.
Problem I don't see my current reservations and I want to cancel something........ so I have to go threw my e-mails.......click the link, but can't login online.......sooooooo .........

Welcome to the Accor IT failures.......

On other websites no problems
Easytravel is offline  
Old Mar 8, 2018, 10:01 am
  #314  
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Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Originally Posted by Easytravel
Website is really slow. In the upper right is a bowl that turns around. It doesn't want to login so I cant make a booking on my name online.
App is working again after a new installation, so I could make the reservation.
Problem I don't see my current reservations and I want to cancel something........ so I have to go threw my e-mails.......click the link, but can't login online.......sooooooo .........

Welcome to the Accor IT failures.......

On other websites no problems
Same for me.

Solution was to use a different browser - I now have four that I chose at random - and eventualy one will work .....

One browser said that the "log in" script was not valid and was running unsecured .... hence not working as it will not let me load unsecured ....

Private Sales are also hit and miss. There have been none from UK / IRL for some time, yet for Asia and elsewhere every week new ones
hotel_user is offline  
Old Mar 8, 2018, 3:01 pm
  #315  
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Join Date: Jan 2016
Posts: 407
Originally Posted by SullyofDoha
Private Sales will not open booking calendar for date selection!
i emailed the hotel straight. Super irritated 😒
cowism is offline  


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