pinkdog

Hello all,

I've never been to CLL, im thinking of going at the end of Aug. From reading post and reviews it seems like some rooms doesn't have AC. Im looking into a Junior suite, so i can potentially have no AC? Which lakeview rooms have AC?

Another question, i have Fairmont gift cards how do i use it to book the room? During check-out there isn't any place for me to enter gift cards. Just credit card information.

Thank you!.

gpapadop

I always take my giftcards at checkout to settle the final bill. If they are US gift cards it takes longer because they need to do the exchange conversion. If they are $25 gift cards it can take some time

CanadaDH

I've stayed at the CLL several times in suites on the 8th floor, and the 7th floor, and in a Jr. Suite on the 5th floor. As I recall, the Jr. Suite on the 5th that I stayed in did not have AC and the others I stayed in did have it. However, I really can't say which rooms have AC and which don't. For that info, I think you'd need to call the hotel.

I can say that I really didn't need the AC each time I was there. The overnight temps in the mountains can get chilly, even in the summer. I was there last summer around labour day, and you needed jackets in the morning and evening, and there was even some snow falling on some of the mountains when we climbed to the top. I think at the CLL, opening a window will be enough to cool the room at night.

As gpapdop says, you can't use gift cards to pay the bill when booking on the website. You use the gift cards when paying the bill at the hotel. If your intent was to book a prepaid rate now, then you would have to as the hotel to apply the gift cards upon checkout and refund the prepayment to your credit card.

If your credit card is based in any currency other than CAD, I would not recommend this. Your credit card will charged a premium on the exchange rate to book the room, and the exchange rate on the refund will include a premium in the other direction, meaning the refund in your home currency will not offset the original charge in your home currency. I would suggest that you find a rate that does not require a prepayment, or at least not a full prepayment. At the CLL, the CAA/AAA rates provide a good discount and do not require any prepayment.

I've used a USD gift card at the CLL before. It didn't take them too long to process it. They first put it through the terminal for the nominal amount of the card in CAD. This will leave a balance on the card, because USD>CAD. The receipt printout will provide the exchange rate currently being used by OANDA in the gift card terminal, and they will use that rate to determine how much is left to be taken in CAD, and put through another charge for the balance.

mintcilantro

planning on redeeming 2 nights from chase credit card here.

folks are saying gold floor is not that great. Would using a suite upgrade be best use of the certs here? I don't have any other fairmont stays to burn those certs.

Jasper2009

The Gold floor actually is very nice IMO, and more importantly, the rooms on the Gold floor are substantially larger and nicer than the rooms in the same category on other floors (e.g. a Fairmont Gold room is substantially nicer and larger than a Fairmont room).

However, you cannot use your free night certs on the Gold floor.

Not sure what the hotel's current suite upgrade policy is: The one-bedroom suites are quite nice while the junior suites are very average.

CanuckFlyHigh

It will be very very hard to get a 1 bedroom suite here. They almost always give a junior suite, and are quite strict about it. I am at a wedding here in a few weekends. $700/nt is the wedding rate!

superangrypenguin

+1. When I stay here, I only stay on the Gold floor. The views are just AMAZING! The only thing more amazing is a perfect bum in yoga pants, but hey, take what you can

imssc1

The Fairmont Gold Level Floor and the 1987 Mt. Temple wing are air conditioned.

CanadaDH

The views can be just as good on a non-gold floor. The 7-floor is the gold floor, however, I've stayed in a non-gold 1-bedroom suite on the 8-floor, and it was pretty good too! Although, nothing beats the view I had last summer in #703, the Marquis de Lorne Gold 1-Bed Signature Suite--big walls of floor-to-ceiling windows in 2 directions.

CanadaDH

I can confirm that I had air conditioning on the 8th floor of the main building as well.

gpapadop

I finally finished the trip report from our vacation two years ago! You can see some pics of the property here:

http://travelbloggerbuzz.com/trip-re...2013-vacation/

To moderator: Please delete if this violates any posting policy, no big deal.

mintcilantro

Thanks for the feedback. I will use the gold floor upgrade here..

mintcilantro

I made a 3 night reservation for a fairmon tlake view room on the AAA rate which gives 20% off. I called the global reservation # and I was told a room upgrade cert would get me into a deluxe lake view room and then I could pay $100/night to a gold room.

If I use a suite upgrade then it would get me into a jr suite and it would be $200/night to get into a gold suite.

Unfortunatley my certificates expire Feb 28 2016, and they would not let me apply these for a reservation in July 2016. I don't know if they will still have availability into the other rooms in March 2016. But that's the best I can do right now.

I'm thiking of changing my reservation to a gold lake view room right now and hopefully that will solve the problem. Worst case they won't have availability for the fairmont/deluxe rooms then I'll have to cancel the reservation. The AAA rate is fully refundable.

kgkg

Is there an email address to write to the hotel about linking two reservations together and requesting an upgrade? I booked a junior non-gold suite, but am willing to pay for an upgrade to a 1-bedroom. Thank you all!

Jasper2009

I'd just send an e-mail to the general e-mail address ([email protected]) which will most likely be forwarded to the res department or FPC desk within 24h.