The Fairmont Chateau Lake Louise, Alberta, Canada
Jun 15, 2010, 1:14 pm
#17
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Good to hear.. Is CLL sticky with switching rooms when checking in? Was the switch done after a nite, and request to front desk?
Jun 15, 2010, 11:14 pm
#18
Join Date: Mar 2010
Posts: 3
The switch was done after one night. In the first request, the front desk would like to give me a room in the first floor which is probably blocked by trees. I insisted for a prefect lake view and went to front desk several times. Then I was assigned to the fifth floor that has a prefect view next day.
Jun 16, 2010, 10:30 am
#19
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
The switch was done after one night. In the first request, the front desk would like to give me a room in the first floor which is probably blocked by trees. I insisted for a prefect lake view and went to front desk several times. Then I was assigned to the fifth floor that has a prefect view next day.
Dec 30, 2010, 1:31 am
#20
Join Date: May 2007
Location: San Francisco Area
Programs: Hyatt Diamond, SPG Platinum, Fairmont Platinum, ICG Platinum Royal Ambassador, Avis President's Club
Posts: 317
Will be traveling to the Banff and the Lake Louise hotels in January and February what can one expect as a Platinum member with regard to amenities and in using one's suite upgrades? Any particularly good strategies in maximizing the quality of the rooms? Would appreciate any thoughts.
Dec 30, 2010, 1:36 am
#21
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Will be traveling to the Banff and the Lake Louise hotels in January and February what can one expect as a Platinum member with regard to amenities and in using one's suite upgrades? Any particularly good strategies in maximizing the quality of the rooms? Would appreciate any thoughts.
Chateau Lake Louise is VERY stingy regarding upgrades, they´ll only upgrade you to a "junior suite" (basically a larger room), and some have even had to fight for a junior suite with a view of the lake.
The Banff Springs, on the other hand, is quite generous, I´d recommend contacting the hotel directly and ask what they can offer, they´re also quite willing to "negotiate" a better suite in exchange for a flat fee/booking a higher room category.
Welcome amenity usually is some fruit, water, possibly some cookies/cheese at both properties, IMO nothing spectacular.
Dec 30, 2010, 5:54 am
#22
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I like both properties, but the treatment of Platinum members differs greatly:
Chateau Lake Louise is VERY stingy regarding upgrades, they´ll only upgrade you to a "junior suite" (basically a larger room), and some have even had to fight for a junior suite with a view of the lake.
The Banff Springs, on the other hand, is quite generous, I´d recommend contacting the hotel directly and ask what they can offer, they´re also quite willing to "negotiate" a better suite in exchange for a flat fee/booking a higher room category.
Welcome amenity usually is some fruit, water, possibly some cookies/cheese at both properties, IMO nothing spectacular.
Chateau Lake Louise is VERY stingy regarding upgrades, they´ll only upgrade you to a "junior suite" (basically a larger room), and some have even had to fight for a junior suite with a view of the lake.
The Banff Springs, on the other hand, is quite generous, I´d recommend contacting the hotel directly and ask what they can offer, they´re also quite willing to "negotiate" a better suite in exchange for a flat fee/booking a higher room category.
Welcome amenity usually is some fruit, water, possibly some cookies/cheese at both properties, IMO nothing spectacular.
BSH at time of reservation depending on the attendant will get you a one bedroom suite if available. If you find an attendant only slipping you into a junior suite, call back and keep trying until you get a one bedroom suite using your suite upgrade cert. Then request valley view on your reservation for a spectacular view. Sometimes the one bedroom isn't available, so then there is no choice but for an executive suite, or junior suite. You can check availability online by inputting dates and seeing available room categories.
CLL.. milk and cookies, and a bit of chocolate last time out. BSH, BSH water, local meats, cheeses and crackers.^
Jan 10, 2011, 10:11 pm
#23
Join Date: Oct 2008
Location: YVR
Posts: 640
Last time at Chateau Lake Louise I got a paper bag filled with 4 fruits. It's ok though bc I'm stingy right back! I just booked 5 rooms for 1 night at the Banff Springs.
Jan 11, 2011, 10:51 am
#24
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Jan 11, 2011, 5:51 pm
#26
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
May 6, 2011, 4:01 pm
#27
Join Date: Oct 2008
Location: YVR
Posts: 640
I'm hoping no one here is affected but I just heard some bad news about this hotel. Supposedly 20 guests and 10 staff are quarantined because of a gastrointestinal virus. Thats all I heard from the TV news update.
If anyone is checking in soon this may be the time to switch and stay at the Springs, which I personally prefer anyway.
If anyone is checking in soon this may be the time to switch and stay at the Springs, which I personally prefer anyway.
May 6, 2011, 5:37 pm
#28
Join Date: Dec 2006
Location: Closer to YTZ
Programs: Fairmont Platinum | AC Gate Lice Status | VIPorter
Posts: 2,554
I'm hoping no one here is affected but I just heard some bad news about this hotel. Supposedly 20 guests and 10 staff are quarantined because of a gastrointestinal virus. Thats all I heard from the TV news update.
If anyone is checking in soon this may be the time to switch and stay at the Springs, which I personally prefer anyway.
If anyone is checking in soon this may be the time to switch and stay at the Springs, which I personally prefer anyway.
http://www.cbc.ca/news/canada/calgar...ke-louise.html
suspected outbreak of the norovirus at Chateau Lake Louise has the resort hotel on alert.
Hotel officials confirm that about three dozen people, including 16 staff, got sick last week with diarrhea, vomiting and other symptoms. The guests left the hotel before staff were aware of the situation, and then a second group of guests came down with the same symptoms
May 6, 2011, 6:14 pm
#29
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
wow, was just heading up there tomorrow for lunch (after some hiking) guess we'll be buying some sandwiches in Banff instead. Although, there doesn't seem to be a great sandwich place in banff (according to the people IN Banff), anyone have any thoughts?
May 8, 2011, 8:01 am
#30
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
we went up yesterday, mostly to hike around the lake and up to Plain des six glaciers. lots of great snow for snow shoeing. There wasn't anything to speak of at/in the hotel, all were sitting, eating, etc. Seemed pretty full