Marriott Bonvoy hotels in Milan, Italy [Master Thread]
#196
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Just as an fyi - there are more recent reports in this same thread - one quite detailed in Dec '11
http://www.flyertalk.com/forum/17569637-post35.html
and another one in this same thread in Feb '12that's shorter but by someone who's stayed there multiple times over past few years.
http://www.flyertalk.com/forum/17940779-post38.html
Now I need to go check to see if the lounge sticky has been updated or if I need to do so.
Cheers.
#197
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC AMB, IHG PLAT, UA GLD
Posts: 1,086
Service was great, no hint of issues.
Normal Platinum bennies were offered, the lounge was open Friday night with ice, cold & hot drinks, and some dry "bar" snacks in a couple of bowls.
As others have noted, there is one gentlemen who acts as a bartender. He tries to do a good job but for some reason he frequently leaves the room for 5-20 minutes and when he does so he locks up the wine/beer so it is rather inconvenient and does not make one feel welcomed.
If he is not busy he will walk around room refilling wine. I think they removed food/wine around 8pm at which time he put out a sliced tart and served everyone still in the lounge a plated slice. Nice gesture.
Hotel knows they need to improve the lounge and they are considering using a larger space on the 7th floor which is not currently being used. I did not want to press them too much as I don't want them to close the lounge totally as they have done to all but one Marriott lounge in Paris. Let's give them a few months to try to sort it out.
Lounge has evening service Sunday night through Thursday night (not Fri, Sat night). They still put Plats (and probably Golds) on list for free breakfast Sat and Sun morning. Weekends lounge is open with water, juice, soda, and dry bar snacks but no evening service.
Beds were comfortable,
Good breakfast offering in the restaurant.
But beware: this hotel will scam you by converting the bill to dollars.
OTHER INFO:
Hotel is stunning in an old Italian motif. It has 7 floors. Lounge on 7th floor. Didn't see a room on 7 but they seemed larger and most if not all had large patios. Hotel has 3 Executive rooms on each floor which they upgrade to Platinums. Those rooms larger and better appointed with large bathroom.
Hotel in residential area which I liked. Supermarket across the street. Tried Restaurante Pace which was recommended by hotel and by this thread. Restaurant had nice atmosphere but I found the food (osso bucco and spaghetti alla vongole) very mediocre/poor. Also tried Trattoria Muchacha (recommended by hotel) which serves food from Puglia. Again, nice atmosphere but awful wine and mediocre/poor food. Both seem to have a mix of tourists and local regulars so not sure if they have 2 standards or they are just not great restaurants for all.
Easy access (15 minutes) to Brea, shopping areas and Palace with 61 bus in front of hotel. Tram 16 from Piazza Piemonte to Duomo but trams not as pleasant as bus. You can buy day tickets from Boutique in hotel or Tabacco store on corner. Also bus 58 and 67 nearby but not sure where they go.
Would have liked a kettle in room to make tea at my convenience rather than having to go up to lounge or call room service. Kettle should be standard in an executive room.
I enjoyed hotel very much and will return. UPDATE: Thus far hotel has not responded to my email about being charged in US dollars instead of Euros. If they don't handle this professionally I will not return even though I feel it is a nice property.
Last edited by fmkgb; Nov 10, 2012 at 5:09 am Reason: removed name and email of Marriott employee
#199
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Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
and this is an improvement over their operation 2-yrs ago when the so-called lounge was unmanned, unlocked with no ice or anything else, including electric for the lights................
I for one would never return to this prop.............
I for one would never return to this prop.............
Lounge is a joke. Very small room with 7 tables pushed together. Not pleasant area to hang out. Small terrace with 3 tables. A few comfy easy chairs in the hallway. Nightly hor d'oeuvres in addition to dry bar snacks were minimal: a plate of meat, plate with variety of cheeses and 2 hot choices (chicken wings or sliced turkey or veggie egg mini fritata, etc.. plus one veggie or potato) Alcohol: choice of pretty good red wine, white wine or beer. One old computer and printer for guest use. Large flat screen set to CNN.
As others have noted, there is one gentlemen who acts as a bartender. He tries to do a good job but for some reason he frequently leaves the room for 5-20 minutes and when he does so he locks up the wine/beer so it is rather inconvenient and does not make one feel welcomed.
If he is not busy he will walk around room refilling wine. I think they removed food/wine around 8pm at which time he put out a sliced tart and served everyone still in the lounge a plated slice. Nice gesture.
I enjoyed hotel very much and will return.
As others have noted, there is one gentlemen who acts as a bartender. He tries to do a good job but for some reason he frequently leaves the room for 5-20 minutes and when he does so he locks up the wine/beer so it is rather inconvenient and does not make one feel welcomed.
If he is not busy he will walk around room refilling wine. I think they removed food/wine around 8pm at which time he put out a sliced tart and served everyone still in the lounge a plated slice. Nice gesture.
I enjoyed hotel very much and will return.
#200
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Cheers.
#201
Join Date: Jun 2006
Location: NJ USA
Programs: AA PLAT 2MM, MR TITANIUM 2M, HH DIA, Hyatt EXP, BW DIA, IC AMB, IHG PLAT, UA GLD
Posts: 1,086
Sharon, Just to confirm, lounge IS open on weekends but there is no service. They stock it with warm h2o, soda, juice, bucket of ice, dry bar snacks. Someone comes periodically to restock and clean the room. Can use computer/printer and watch tv. As you indicated in sticky, as Plat I received breakfast in their lovely restaurant but you may want to update sticky to reflect that the lounge itself is open on weekends, just no evening service.
Lounge is still unlocked at all times.
Lounge is still unlocked at all times.
#202
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Sharon, Just to confirm, lounge IS open on weekends but there is no service. They stock it with warm h2o, soda, juice, bucket of ice, dry bar snacks. Someone comes periodically to restock and clean the room. Can use computer/printer and watch tv. As you indicated in sticky, as Plat I received breakfast in their lovely restaurant but you may want to update sticky to reflect that the lounge itself is open on weekends, just no evening service.
Lounge is still unlocked at all times.
Lounge is still unlocked at all times.
Cheers. Sharon
#203
Join Date: Sep 2008
Posts: 701
Still 18e to Central Station as of 11/12. And if you are requesting a cab from the hotel (to anywhere) they can call a taxi service and arrange for you to pay the driver by credit card for no extra fee. We paid NO baggage fee either to or from the station. Not sure if that was by luck or edict in Milan.
From MXP the taxi fix a fixed price of 90e, any taxi using the meter can be reported. Alternatively you can take the Malpensa Express train to the Milano Cadorna Station for 11e one-way and take a taxi from there or the subway (1.5e).
Officially the food is over at 7:30pm (19:30) but they typically leave it out a bit longer.
Weekend breakfast in the restaurant is great.
I also was impressed with the amount of amenities:
*Bathrobe
*Slippers
*Shampoo
*Conditioner (not standard in Italy)
*Hand Bar Soap
*Body Bar Soap (not standard in Italy)
*Body Wash
*Comb
*Mouth Wash
*Tooth brush & paste
*Disposable razor
*Lotion
*Shoe Sponge
*Vanity Kit/Que Tips
*1 L Water gratis (Natural/No Gas)
*Sowing Kit
*Bath Salts
*US 110v Outlet in the bathroom
NOTE: I'm not sure if some of these amenities are specific to a room upgrade.
Last edited by MyTravels; Dec 28, 2012 at 11:17 am
#205
Join Date: Jun 2009
Location: Ha Noi, Viet Nam.
Programs: UA 1K M, AA 2 MM PREM, AVIS First, HYATT Explorist, Marriott Lifetime Platinum., Hilton Gold.
Posts: 657
Rooms updates, lounge, etc.
Headed to Milan in late May annd are considering staying at Milan Marriott. A little concerned about the rooms and lounge after reading this thread. I am a GOLD member and am wondering what to expect. We will be a family of 4 staying - 2 adults and 2 babies.
Have the rooms been updated?
Any recent lounge experience?
We may have a rental car, can I do street parking instead of paying 21 euro charge?
Thanks in advance for your replies.
Have the rooms been updated?
Any recent lounge experience?
We may have a rental car, can I do street parking instead of paying 21 euro charge?
Thanks in advance for your replies.
#206
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
The rooms have not been updated
The lounge is the worst I've ever experienced
The AC Milan is marginally better; however it's typical of the AC brand in Europe - well appointed, albeit in a "rough" area
Both hotels are on my "taking one for the team" list - ie, I only stay in them for the points/nights whilst my Company is picking up the tab
I wouldn't dream of staying at either hotel whilst on vacation
Sorry to be so negative....
Last edited by Wickersley; Apr 17, 2013 at 5:32 pm Reason: Add clarity
#207
Join Date: Sep 2004
Location: Gulf Coast/Ventura County/Somewhere in between
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Posts: 4,431
Wife and I will be in MXP in late May, also. I took one look at reviews on various sites and scratched the Marriott off my list. Looked like a total waste of points. Plenty of nice little boutique hotels in Milan for reasonable prices.
Last edited by dd992emo; Apr 17, 2013 at 5:34 pm
#209
Join Date: Jun 2013
Programs: SPG Plat 100, A3*G
Posts: 678
Long time, no post in this thread
I have a flight from MXP on Dec 19th at 1:40 PM. Since we have to drive to MXP (from the direction of LJU) for about 5-6 hours, my wife and I were thinking about arriving to MIL the day before the flight.
I already have a reservation at the Airport Sheraton for about 100€ (with breakfast) but was thinking about rather spending the night in the center.
So far, reviews here seem to be pretty mixed between FP, Sheraton and Westin, with Westin probably "winning".
Which one is the best one in terms of location? Walking around a little bit, seeing some sights in the evening and morning?
And then the question about transportation. We'll have a car, which we will leave at the airport. Which option seems better:
A) Drive to MXP first, leave the car there. Take the train to MIL and train back the next day? The problem is driving the luggage back and forth
B) Park the car somewhere in the center (next to the hotel) and drive to the airport the next day?
C) Something else?
Thanks a lot for any suggestions...
I have a flight from MXP on Dec 19th at 1:40 PM. Since we have to drive to MXP (from the direction of LJU) for about 5-6 hours, my wife and I were thinking about arriving to MIL the day before the flight.
I already have a reservation at the Airport Sheraton for about 100€ (with breakfast) but was thinking about rather spending the night in the center.
So far, reviews here seem to be pretty mixed between FP, Sheraton and Westin, with Westin probably "winning".
Which one is the best one in terms of location? Walking around a little bit, seeing some sights in the evening and morning?
And then the question about transportation. We'll have a car, which we will leave at the airport. Which option seems better:
A) Drive to MXP first, leave the car there. Take the train to MIL and train back the next day? The problem is driving the luggage back and forth
B) Park the car somewhere in the center (next to the hotel) and drive to the airport the next day?
C) Something else?
Thanks a lot for any suggestions...
#210
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
C....
Stay at the airport. Drop your car off the day before departure. Check into the hotel. Take the train, or a bus, unencumbered by your luggage, into the city. Enjoy the city.
(I have no idea how late the buses/trains run - if they run pretty late, this is what I would do.)
Stay at the airport. Drop your car off the day before departure. Check into the hotel. Take the train, or a bus, unencumbered by your luggage, into the city. Enjoy the city.
(I have no idea how late the buses/trains run - if they run pretty late, this is what I would do.)