Jun 22, 2013, 10:42 am
Last edit by: ChrisFlyer66
There is a new thread for 2017: http://www.flyertalk.com/forum/manufactured-spending/1819569-pin-available-now-visa-mc-prepaid-debit-cards-2017-a.html
Federal Reserve interpretation of Dodd-Frank financial reform regulations has resulted in Visa/MC gift cards getting PINs as of April 1, 2013.
Setting PINS
At Walmat, many MCs default to credit(and fail) and require pressing a button to change the payment type to debit. Here are the workarounds:
Old POS systems (monochrome black on green terminals and replacement color terminals):
1a. Screen shows "Insert or Swipe Card Quickly" with "Espanol" button in lower right (note if your screen blinks)
1b. Swipe card
1c. Screen shows "Waiting for cashier..." with with working animation in lower center and "Cancel" button in lower right
2. Press "Cancel" on the screen or red button on pad (if your screen blinks, do not hit button until after blink)
3. Press "ATM/DEBIT" from upper left
4. Press "No Cash Back"
5a. Enter PIN
5b. Screen shows "Waiting for cashier..."
6. Cashier hits blue (not green) Debit button on their side.
New POS systems (color terminal):
1. Swipe GC
2. Press "Change Payment" on screen (Yellow button on pad should also work, but screen works better for some. Timing is critical.)
3. Press "DEBIT"
4. Press "No Cash Back"
5. Enter PIN - Screen showing another 'Waiting for cashier...'.
6. Ask Cashier to hit blue color Debit button on the screen
When splitting transactions among multiple cards at a Walmart register, make sure to have the cashier hit the debit button on their physical keypad. If they hit the debit button on the touchscreen, it will not work. If your transaction got declined, try having the cashier hit 'Debit' using the physical keypad on the right of the screen.
As of 6/19/2014, Walmart rejects Debit attempts above $49.99 on all cards issued by InComm/ITC Financial Services, namely all Vanilla VISA and OneVanilla. There is no workaround.
Error Messages
DEBIT NOT AVAILABLE
Not enough funds available to cover whatever amount was typed in, or most likely NOT typed in.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again.
Federal Reserve interpretation of Dodd-Frank financial reform regulations has resulted in Visa/MC gift cards getting PINs as of April 1, 2013.
Setting PINS
- MetaBank VISA or Sunrise VISA -use the last four digits of the card number (or to set personal PIN call 888-524-1283)
- US Bank VISA and Mastercard - Newer cards come with a PIN printed on cardstock inside the package. To set/reset PIN, call 866-952-5653. One person reports: VISA that has pre-set PIN locks PIN on first use if not previously reset; always call to set PIN before use. If you forget to reset the pin and you can't unload the funds to your BB, call the toll free # and ask rep. to "reset" the card and they will do some magic and you should then be able to unload the funds at WM.
- Vanilla VISA and OneVanilla(not MyVanilla, etc) - selection of 4 digits on the first transaction becomes the PIN
At Walmat, many MCs default to credit(and fail) and require pressing a button to change the payment type to debit. Here are the workarounds:
Old POS systems (monochrome black on green terminals and replacement color terminals):
1a. Screen shows "Insert or Swipe Card Quickly" with "Espanol" button in lower right (note if your screen blinks)
1b. Swipe card
1c. Screen shows "Waiting for cashier..." with with working animation in lower center and "Cancel" button in lower right
2. Press "Cancel" on the screen or red button on pad (if your screen blinks, do not hit button until after blink)
3. Press "ATM/DEBIT" from upper left
4. Press "No Cash Back"
5a. Enter PIN
5b. Screen shows "Waiting for cashier..."
6. Cashier hits blue (not green) Debit button on their side.
New POS systems (color terminal):
1. Swipe GC
2. Press "Change Payment" on screen (Yellow button on pad should also work, but screen works better for some. Timing is critical.)
3. Press "DEBIT"
4. Press "No Cash Back"
5. Enter PIN - Screen showing another 'Waiting for cashier...'.
6. Ask Cashier to hit blue color Debit button on the screen
When splitting transactions among multiple cards at a Walmart register, make sure to have the cashier hit the debit button on their physical keypad. If they hit the debit button on the touchscreen, it will not work. If your transaction got declined, try having the cashier hit 'Debit' using the physical keypad on the right of the screen.
As of 6/19/2014, Walmart rejects Debit attempts above $49.99 on all cards issued by InComm/ITC Financial Services, namely all Vanilla VISA and OneVanilla. There is no workaround.
Error Messages
DEBIT NOT AVAILABLE
Not enough funds available to cover whatever amount was typed in, or most likely NOT typed in.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again.
PIN available now for Visa/MC prepaid debit cards(2013-2016).
Sep 26, 2015, 8:19 am
#4231
Join Date: May 2001
Location: Plainfield, IL- 60585
Programs: Hilton Gold; AA Platinum;Marriott Gold; Hyatt Diamond
Posts: 353
US Bank MC issues at Walmart?
Late yesterday afternoon I purchased two $500 US Bank MC's and proceeded to my local KATE to deposit on to my Bluebird. Seemed like everything was going fine until I received my receipt which said "Debit Not Approved Host Timeout".
Both cards still show as having the total value of $500 still attached so I am going to try to go to another Walmart to the service desk to try in person to reload to BB. Anyone else having this issue consistently? This is a first for me, but I know in reading it has occurred for others.
Both cards still show as having the total value of $500 still attached so I am going to try to go to another Walmart to the service desk to try in person to reload to BB. Anyone else having this issue consistently? This is a first for me, but I know in reading it has occurred for others.
Sep 26, 2015, 12:18 pm
#4232
Join Date: May 2001
Location: Plainfield, IL- 60585
Programs: Hilton Gold; AA Platinum;Marriott Gold; Hyatt Diamond
Posts: 353
US Bank MC issues at Walmart- resolved
Went to another Walmart this morning in person to the Customer Service desk to load the US Bank MC's to my BB. Was successful and able to already pay a bill out of my BB. Looks like it was just a connection issue with the KATE from yesterday.
Sep 26, 2015, 4:38 pm
#4233
Join Date: Aug 2011
Programs: many
Posts: 1,437
Yesterday all the usbank mc's I purchased had failures, each required a manual reset by csr which were then successful.
Sep 29, 2015, 9:13 pm
#4234
Join Date: Jan 2014
Location: DC
Posts: 5
So yesterday I tried to use some Meta cards, which always have worked great for me at WM and everywhere. (Mine are the AAA cards).
At WM, I got a "Host Timeout" (and card was drained)
So I tried at Publix....and got a "Not Authorized" (and card was drained). Publix csm is nice, recognizes me, knows what I'm doing. She was baffled. She gave me Tracer # and Ref # on both transactions after I figured out GC was drained.
Transaction log shows Posted transaction, NOT temp auth. Will these auto-reverse (Wiki says so, but this was more than 24 hours ago, does it take a few days)? I don't want to dispute the charges. I tried one card at WM at Moneycenter, one with Kate and like a dumbass I tried 2 at Publix thinking I had pulled the wrong one the first time....so I'm out $2K until these auto reverse or I have to dispute?
Anyone done this and can offer advice?
Thanks.
At WM, I got a "Host Timeout" (and card was drained)
So I tried at Publix....and got a "Not Authorized" (and card was drained). Publix csm is nice, recognizes me, knows what I'm doing. She was baffled. She gave me Tracer # and Ref # on both transactions after I figured out GC was drained.
Transaction log shows Posted transaction, NOT temp auth. Will these auto-reverse (Wiki says so, but this was more than 24 hours ago, does it take a few days)? I don't want to dispute the charges. I tried one card at WM at Moneycenter, one with Kate and like a dumbass I tried 2 at Publix thinking I had pulled the wrong one the first time....so I'm out $2K until these auto reverse or I have to dispute?
Anyone done this and can offer advice?
Thanks.
Sep 30, 2015, 7:25 am
#4235
Join Date: Jul 2014
Posts: 3,688
So yesterday I tried to use some Meta cards, which always have worked great for me at WM and everywhere. (Mine are the AAA cards).
At WM, I got a "Host Timeout" (and card was drained)
So I tried at Publix....and got a "Not Authorized" (and card was drained). Publix csm is nice, recognizes me, knows what I'm doing. She was baffled. She gave me Tracer # and Ref # on both transactions after I figured out GC was drained.
Transaction log shows Posted transaction, NOT temp auth. Will these auto-reverse (Wiki says so, but this was more than 24 hours ago, does it take a few days)? I don't want to dispute the charges. I tried one card at WM at Moneycenter, one with Kate and like a dumbass I tried 2 at Publix thinking I had pulled the wrong one the first time....so I'm out $2K until these auto reverse or I have to dispute?
Anyone done this and can offer advice?
Thanks.
At WM, I got a "Host Timeout" (and card was drained)
So I tried at Publix....and got a "Not Authorized" (and card was drained). Publix csm is nice, recognizes me, knows what I'm doing. She was baffled. She gave me Tracer # and Ref # on both transactions after I figured out GC was drained.
Transaction log shows Posted transaction, NOT temp auth. Will these auto-reverse (Wiki says so, but this was more than 24 hours ago, does it take a few days)? I don't want to dispute the charges. I tried one card at WM at Moneycenter, one with Kate and like a dumbass I tried 2 at Publix thinking I had pulled the wrong one the first time....so I'm out $2K until these auto reverse or I have to dispute?
Anyone done this and can offer advice?
Thanks.
Sep 30, 2015, 2:25 pm
#4236
Original Poster
Join Date: Dec 2010
Posts: 1,516
So yesterday I tried to use some Meta cards, which always have worked great for me at WM and everywhere. (Mine are the AAA cards).
At WM, I got a "Host Timeout" (and card was drained)
So I tried at Publix....and got a "Not Authorized" (and card was drained). Publix csm is nice, recognizes me, knows what I'm doing. She was baffled. She gave me Tracer # and Ref # on both transactions after I figured out GC was drained.
Transaction log shows Posted transaction, NOT temp auth. Will these auto-reverse (Wiki says so, but this was more than 24 hours ago, does it take a few days)? I don't want to dispute the charges. I tried one card at WM at Moneycenter, one with Kate and like a dumbass I tried 2 at Publix thinking I had pulled the wrong one the first time....so I'm out $2K until these auto reverse or I have to dispute?
Anyone done this and can offer advice?
Thanks.
At WM, I got a "Host Timeout" (and card was drained)
So I tried at Publix....and got a "Not Authorized" (and card was drained). Publix csm is nice, recognizes me, knows what I'm doing. She was baffled. She gave me Tracer # and Ref # on both transactions after I figured out GC was drained.
Transaction log shows Posted transaction, NOT temp auth. Will these auto-reverse (Wiki says so, but this was more than 24 hours ago, does it take a few days)? I don't want to dispute the charges. I tried one card at WM at Moneycenter, one with Kate and like a dumbass I tried 2 at Publix thinking I had pulled the wrong one the first time....so I'm out $2K until these auto reverse or I have to dispute?
Anyone done this and can offer advice?
Thanks.
Sep 30, 2015, 3:09 pm
#4237
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
IF a receipt printed out which shows the "drained" cards as having been successfully used for payment, WM needs to refund you with cash or another MO if they like. IF THERE IS NO TRANSACTION RECEIPT AT ALL, the money will eventually return to the plastic.
Last edited by Alcibiades; Oct 1, 2015 at 8:21 am
Sep 30, 2015, 3:25 pm
#4238
Join Date: Dec 2001
Location: SEA
Programs: DL-PM
Posts: 170
AAA CARD problems
In the same boat. The AAA cards gave a host timeout error at WM, but drained. hoping it auto reverses. For those where the auto reverse happened, how long did it take?
Sep 30, 2015, 7:43 pm
#4239
Join Date: Jan 2014
Location: DC
Posts: 5
Update, still don't have resolution on the cards that were drained, but did a test buy at Publix this morning and it was declined ($5). Tried again this afternoon at Kroger and it was approved (also for $5) so I went full amounts at Kroger and was able to complete a few transactions and then had no problems at other Krogers, Publix, Walmart and Kate.
Oct 1, 2015, 2:57 am
#4240
Original Poster
Join Date: Dec 2010
Posts: 1,516
Update, still don't have resolution on the cards that were drained, but did a test buy at Publix this morning and it was declined ($5). Tried again this afternoon at Kroger and it was approved (also for $5) so I went full amounts at Kroger and was able to complete a few transactions and then had no problems at other Krogers, Publix, Walmart and Kate.
Oct 1, 2015, 2:58 am
#4241
Original Poster
Join Date: Dec 2010
Posts: 1,516
What kind of receipt? Since both my AAA cards were "timeout", I had to complete a transaction with plain debit card. So, the only receipt I have is for purchase MO.
Oct 1, 2015, 10:50 am
#4242
Join Date: Jan 2014
Location: DC
Posts: 5
Yes. Took another card that was purchased in same batch. Did a test try for $5 at Publix yesterday morning. That one was "Not Authorized" and the $5 DID come off the card just like the $500 did the day before.
Tried again in the afternoon at Kroger. Another $5. This time it worked fine, so I tried a bigger amount to drain entire card and that worked fine as well. I was then able to cash out the rest of the cards in the batch via normal purchases at WM, Kate, etc etc.
So whatever was stopping the cards has cleared up. The rep at AAA told me that others had experienced the same problem, not even with Manu Spend. One lady said she tried to use as debit at Sams Club (on Monday) and same thing happened to her as we have experienced.
Now to get those original transaction $ back... even the $5 transaction that didn't go through.
Tried again in the afternoon at Kroger. Another $5. This time it worked fine, so I tried a bigger amount to drain entire card and that worked fine as well. I was then able to cash out the rest of the cards in the batch via normal purchases at WM, Kate, etc etc.
So whatever was stopping the cards has cleared up. The rep at AAA told me that others had experienced the same problem, not even with Manu Spend. One lady said she tried to use as debit at Sams Club (on Monday) and same thing happened to her as we have experienced.
Now to get those original transaction $ back... even the $5 transaction that didn't go through.
Oct 1, 2015, 1:24 pm
#4243
Original Poster
Join Date: Dec 2010
Posts: 1,516
Yes. Took another card that was purchased in same batch. Did a test try for $5 at Publix yesterday morning. That one was "Not Authorized" and the $5 DID come off the card just like the $500 did the day before.
Tried again in the afternoon at Kroger. Another $5. This time it worked fine, so I tried a bigger amount to drain entire card and that worked fine as well. I was then able to cash out the rest of the cards in the batch via normal purchases at WM, Kate, etc etc.
So whatever was stopping the cards has cleared up. The rep at AAA told me that others had experienced the same problem, not even with Manu Spend. One lady said she tried to use as debit at Sams Club (on Monday) and same thing happened to her as we have experienced.
Now to get those original transaction $ back... even the $5 transaction that didn't go through.
Tried again in the afternoon at Kroger. Another $5. This time it worked fine, so I tried a bigger amount to drain entire card and that worked fine as well. I was then able to cash out the rest of the cards in the batch via normal purchases at WM, Kate, etc etc.
So whatever was stopping the cards has cleared up. The rep at AAA told me that others had experienced the same problem, not even with Manu Spend. One lady said she tried to use as debit at Sams Club (on Monday) and same thing happened to her as we have experienced.
Now to get those original transaction $ back... even the $5 transaction that didn't go through.
Oct 2, 2015, 5:19 pm
#4244
Join Date: Dec 2001
Location: SEA
Programs: DL-PM
Posts: 170
How long does it take for the money to return?
Any idea on how long it takes for the money to eventually return to the host timeout drained cards? Days, Weeks, or months?