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New Barclaycard/TrueBlue credit card Launched

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Old Nov 9, 2017, 6:16 pm
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The JetBlue Card
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  • 3x B6 spend, 2x Restaurants & Groceries, 1x Everything else
  • 15k/$1k spend sign up bonus
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The JetBlue Plus Card
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The JetBlue Business Card
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  • 5k Anniversary Points
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  • $50k => Mosaic
  • Free first bag up to 4 pax on PNR
  • $100 statement credit against a Getaways vacation package >$100
  • 10% rebate on award redemptions
  • 30k/$1k spend sign up bonus
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New Barclaycard/TrueBlue credit card Launched

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Old Nov 22, 2016, 2:42 pm
  #316  
 
Join Date: Nov 2016
Posts: 24
whats the average turn around time for points to post on jetblue once your statement closes. I feel like my first statement took 1-2 days max but now my second statement is taking a while. its been over 4 days and still nothing
mirskyc is offline  
Old Nov 29, 2016, 1:18 pm
  #317  
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
datapoint:
Finished spending 50k on 11/25, got mosaic today
jay_dubya is offline  
Old Nov 30, 2016, 2:22 pm
  #318  
 
Join Date: Dec 2015
Posts: 64
How long does your mosaic status last until?
pchong8 is offline  
Old Nov 30, 2016, 5:18 pm
  #319  
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 863
Originally Posted by pchong8
How long does your mosaic status last until?
End of 2017
jay_dubya is offline  
Old Dec 22, 2016, 11:13 am
  #320  
 
Join Date: Dec 2016
Posts: 1
I received the Jet Blue Business Card back in May, and the Barclay and Jet Blue still can not get my accounts linked.

Its been a nightmare dealing with them. Evey time I call its a least 30-45 minutes of both of them trying to figure this out.

After 2 months around July I did start getting points, but not all.
still missing some from a month of purchases.

I hit 50K in purchases back in October to qualify for mosaic, they confirmed that I qualified for mosaic status, but because my accounts are not linked I am still not upgraded to moasic.

Every call is the same story and the same response from them, "we will escalate this and try us back in 2 weeks"
Atomik is offline  
Old Dec 22, 2016, 7:45 pm
  #321  
 
Join Date: Aug 2012
Posts: 213
Originally Posted by Atomik
I received the Jet Blue Business Card back in May, and the Barclay and Jet Blue still can not get my accounts linked.

Its been a nightmare dealing with them. Evey time I call its a least 30-45 minutes of both of them trying to figure this out.

After 2 months around July I did start getting points, but not all.
still missing some from a month of purchases.

I hit 50K in purchases back in October to qualify for mosaic, they confirmed that I qualified for mosaic status, but because my accounts are not linked I am still not upgraded to moasic.

Every call is the same story and the same response from them, "we will escalate this and try us back in 2 weeks"
We are in the same spot.. Had card since March and NOT one points has posted. Been on the phone so many times. Last time they said because the address of business and email did not match Jetblue true blue number was the problem.. Fixed that and still not working.. I am beyond frustrated. Over 50k points hanging out there.. I think I am going to tweet them and see if anyone can help.
gogiantsfan11 is offline  
Old Jan 4, 2017, 10:39 am
  #322  
 
Join Date: Aug 2001
Location: Bellevue, WA
Posts: 62
Has anyone upgraded from a non-plus card to a plus card? I called to do that and they told me "no upgrade offer is available on your account at this time." Then they put me on hold and then disconnected me.
stdupree is offline  
Old Jan 4, 2017, 10:54 am
  #323  
 
Join Date: Oct 1999
Location: BOS
Programs: JetBlue Mosaic, WN A List Preferred, Hyatt Globalest, Hilton Diamond, Marriott Platinum, IHG Spire
Posts: 3,966
Upgrade Existing Account to Plus

I originally had the migration B6 from Amex Barclays. I must have called them a dozen times and 11 times they told me no upgrade offers on my account and then finally I had an upgrade offer, and they processed the upgrade on my next statement cycle date.

So I would start calling them every week.

You might also be able to apply for the Plus Card but then again they might decline the app and say that you already have the product.
jetsetter is offline  
Old Jan 5, 2017, 9:20 am
  #324  
 
Join Date: Aug 2001
Location: Bellevue, WA
Posts: 62
Originally Posted by jetsetter
I originally had the migration B6 from Amex Barclays. I must have called them a dozen times and 11 times they told me no upgrade offers on my account and then finally I had an upgrade offer, and they processed the upgrade on my next statement cycle date.

So I would start calling them every week.

You might also be able to apply for the Plus Card but then again they might decline the app and say that you already have the product.
I don't really want to call them 12 times nor wait 12 weeks. It's (almost) inconceivable to me that they won't process an application from an existing customer who wants to give them more money. I guess I'll just apply for a new card and see what happens. The CSR did mention that as an option, and I assume/hope she wouldn't have done so if the application was guaranteed to be rejected.

UPDATE:
I applied for a new card and was instantly approved. Now I just have to wait for it to arrive and I can cancel my old card.

Last edited by stdupree; Jan 5, 2017 at 10:33 am
stdupree is offline  
Old Jan 6, 2017, 6:34 am
  #325  
 
Join Date: Dec 2011
Location: BOS
Programs: B6, Amtrak, DL, AA, Marriott, Hilton
Posts: 274
I upgraded 6+ months ago from the conversion card. There was an alert on one of the sidebars when I was logged in to the account online - just a few clicks and they processed it. It wasn't the easiest thing to spot, so try looking around there first.
octr202 is offline  
Old Jan 27, 2017, 7:02 pm
  #326  
 
Join Date: Feb 2014
Posts: 27
Originally Posted by octr202
I upgraded 6+ months ago from the conversion card. There was an alert on one of the sidebars when I was logged in to the account online - just a few clicks and they processed it. It wasn't the easiest thing to spot, so try looking around there first.
I got a note in the mail about the annual fee today, which reminded me to check in on this... turns out I didn't even need to call them, so checking here first was good. The "Upgrade to the plus card" bit was on the right hand column, I clicked it, and done. The higher annual fee will more than be offset by the free bags I use this year.
kefkafloyd is offline  
Old Feb 6, 2017, 9:15 pm
  #327  
 
Join Date: Nov 2015
Posts: 22
Mosaic from Spend

Has anyone gotten Mosaic from spending 50k on the Plus card? How long did it take?
I spent 50k on my Jan statement which closed end of Jan. Barclay and Jetblue are telling me it could take 4-6 weeks for Mosaic to hit my account.
Another friend did this in 2016 and said it took a full 8 weeks and even then they had to add it manually after he kept calling.
Looking for more DPs.
Has anyone gotten it automatically? How long did it take?
coralsnake is offline  
Old Feb 7, 2017, 7:53 am
  #328  
 
Join Date: Jul 2014
Location: Cape Cod
Programs: Free agent
Posts: 1,535
I believe it's on the same cycle as the standard B6 points which are processed once a month.

If you've already given them both a call I would hit social media and see where it gets you. Fastest method in my experience is to tweet @ them.
MSYtoJFKagain is offline  
Old Feb 7, 2017, 8:29 am
  #329  
 
Join Date: Nov 2015
Posts: 22
Originally Posted by MSYtoJFKagain
I believe it's on the same cycle as the standard B6 points which are processed once a month.

If you've already given them both a call I would hit social media and see where it gets you. Fastest method in my experience is to tweet @ them.
Thanks-did that already.
I tweeted Barclay and Jetblue. They both told me 4-6 weeks.
Jetblue twitter gave me free EM Space seats on my existing reservations but said I just have to wait for Mosaic.

Im really trying to find out if ANYONE has gotten the Mosaic from 50k spend automatically.

Until I hear any DPs otherwise, Im beginning to think that their systems arent even set up properly to have it kick in auto.
coralsnake is offline  
Old Feb 7, 2017, 9:21 am
  #330  
 
Join Date: Jul 2013
Programs: AA, B6, UA, HH, WoH
Posts: 455
Originally Posted by coralsnake
Im really trying to find out if ANYONE has gotten the Mosaic from 50k spend automatically.

Until I hear any DPs otherwise, Im beginning to think that their systems arent even set up properly to have it kick in auto.
I received Mosaic upon hitting 50k spend, mid statement.
No inquiries required.
BOSOGG is offline  


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