Nov 1, 2013, 12:13 am
Last edit by: whitesol
HYATT GOLD PASSPORT® DIAMOND TRIAL
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Terms and Conditions
To qualify for this promotion, member must contact Hyatt Gold Passport Customer Service at 800.304.9288 or [email protected] between June 1, 2013, and April 30, 2014, reference Offer Code DMD14 and provide a statement with their account activity from a competitor. Upon enrollment, member will receive trial Diamond membership for 60 days. To maintain Diamond membership through February 2015, member must complete 12 eligible nights at any Hyatt worldwide within 60 days of enrollment. Member will also receive 1,000 Hyatt Gold Passport bonus points on their first six (6) eligible nights within 60 days. Maximum 6,000 Hyatt Gold Passport bonus points may be earned. Diamond 30% point bonus will be awarded for all eligible stays during the 60-day trial membership period when member chooses points for their stay. If member completes the stay requirements they will receive a new membership card, valid through February 2015, within 3-4 weeks of qualifying. Membership benefits will be available when member provides their Hyatt Gold Passport number at time of reservation and check-in.
Limit one trial tier offer per member. Hyatt Gold Passport will track all eligible nights in which a Hyatt Gold Passport account number is provided. An eligible night is defined as a single night at any Hyatt in which an eligible rate is paid. For the purposes of this Promotion, an “Eligible Rate” shall be defined as any hotel published room rate, including, but not limited to, rates found on hyatt.com, the Hyatt Daily Rate, Volume Account Rates, AAA and Senior Citizen rates. “Ineligible Rates” are discounted rates, including, but not limited to, any free night stays, Third Party Internet Rates (examples include priceline.com, hotels.com, Expedia, and Travelocity), traditional wholesale rates (examples include GOGO Worldwide Vacations, Pleasant Holidays, etc.), airline crew rates, airline employee rates, travel agency employee rates, Club at the Hyatt discount certificate stays, Hyatt employee or employee family discount rates, airline interrupted-trip vouchers or contracted rooms (a contract room is a room that has been reserved pursuant to a written and executed agreement between a hotel and a corporation, government agency or individual for a negotiated room rate in exchange for an agreed upon number of rooms to be rented for an extended period of time). Back-to-back stays at a single Hyatt are considered one stay. Hyatt Gold Passport reserves the right to alter or withdraw this promotion at any time without notice.
The following are all the competitors and required status to qualify for the Diamond Trial Offer.
Hilton Honors- Gold VIP and Diamond
Marriott- Gold and Platinum
Starwood- Platinum
Priority Club (now IHG Rewards Club)-Platinum
Fairmont Hotel (one FT has had success)
Please note, the competitor statement must indicate your name, tier status and at least one stay in the last 12 months. Please email statement of your membership activity with a competitor to us for processing.
This promotion is subject to the complete Terms and Conditions of the Hyatt Gold Passport program. For complete program terms and conditions, visit goldpassport.com. Hyatt Hotels & Resorts® encompasses hotels managed, franchised or leased by subsidiaries and affiliates of Hyatt Hotels Corporation. The trademarks Hyatt®, Hyatt Hotels & Resorts®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Residence Club®, Hyatt Gold Passport®, and related marks are trademarks of Hyatt Corporation and its affiliates. ©2013 Hyatt Corporation. All rights reserved.
Important note on timeframe: You have 60 days from the start of the challenge to complete the 12 nights, regardless of what the expiration date is on the your account profile. You may still retain Diamond status until the end of the month in which your trial period ends.
Hyatt Tier (Status) Matching (Challenge) Information - 11/10(ended 10/31/14)
Aug 19, 2014, 1:45 pm
#1846
Join Date: Mar 2012
Posts: 407
How long do they normally take to respond? I emailed them Monday morning and I haven't seem to have gotten a response yet.
I did receive the email acknowledging my email though. Some cursory reading seems to indicate that this would be longer than average response time now
I did receive the email acknowledging my email though. Some cursory reading seems to indicate that this would be longer than average response time now
Aug 19, 2014, 3:48 pm
#1847
Join Date: Nov 2013
Location: Maui HI
Programs: 1k MM, Hyatt Diamond,Marriott Gold, IHG Sphire, SPG Gold, Hilton Diamond, Carson Gold
Posts: 329
I also applied Monday with no response yet.
Aug 19, 2014, 4:01 pm
#1848
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
It seems they are a bit back-logged. I e-mailed Sunday morning and just heard back this morning (Tuesday), requesting Hilton stay activity for past twelve months. I sent that in, and within two hours they had confirmed my Diamond challenge. Status has not yet updated on website. I need to book a stay in HKG so hope it updates soon 
UPDATE: Took about two hours for status to update on-line, and another three hours for the Diamond Suite Upgrades to deposit.
On the whole, a quick and easy process and a very nice welcome to Hyatt elite status.
UPDATE: Took about two hours for status to update on-line, and another three hours for the Diamond Suite Upgrades to deposit.
On the whole, a quick and easy process and a very nice welcome to Hyatt elite status.
Last edited by Kacee; Aug 19, 2014 at 8:24 pm
Aug 19, 2014, 4:09 pm
#1849
Join Date: Jan 2013
Posts: 151
It seems they are a bit back-logged. I e-mailed Sunday morning and just heard back this morning (Tuesday), requesting Hilton stay activity for past twelve months. I sent that in, and within two hours they had confirmed my Diamond challenge. Status has not yet updated on website. I need to book a stay in HKG so hope it updates soon
Aug 19, 2014, 5:44 pm
#1850
Join Date: Mar 2012
Posts: 407
I also just received a response. Took about 36 hours (34 actual hours) like bg26892 said
Aug 19, 2014, 6:45 pm
#1851
Join Date: Apr 2013
Location: Rockford, IL
Programs: Hyatt, Hilton Diamond
Posts: 35
FWIW - I just applied for challenge two days ago. I tweeted @HyattConcierge asking for one through DM and they responded asking me to email screen shot of my Hilton status to [email protected]. Within minutes I was enrolled, no 36 hour wait.
Aug 21, 2014, 12:01 am
#1852
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
can i apply for a diamond challenge around early october?
if i can complete the challenge, how long for my diamond status will last?
i'm already a hyatt gp member (no status), can i use the current membership to apply for diamond status challenge?
ps. i have a bunch of stay with hyatt in october and hope to apply suite upgrade certificates to those stays.
ps2. sorry for my poor english.
if i can complete the challenge, how long for my diamond status will last?
i'm already a hyatt gp member (no status), can i use the current membership to apply for diamond status challenge?
ps. i have a bunch of stay with hyatt in october and hope to apply suite upgrade certificates to those stays.
ps2. sorry for my poor english.
Last edited by 3rdworldresident; Aug 21, 2014 at 1:32 am
Aug 21, 2014, 7:42 am
#1853
Join Date: Aug 2011
Location: BOS
Programs: AA EXP, Hyatt Diamond, Hilton Diamond, SPG Gold, IHG Plat
Posts: 199
can i apply for a diamond challenge around early october?
if i can complete the challenge, how long for my diamond status will last?
i'm already a hyatt gp member (no status), can i use the current membership to apply for diamond status challenge?
ps. i have a bunch of stay with hyatt in october and hope to apply suite upgrade certificates to those stays.
ps2. sorry for my poor english.
if i can complete the challenge, how long for my diamond status will last?
i'm already a hyatt gp member (no status), can i use the current membership to apply for diamond status challenge?
ps. i have a bunch of stay with hyatt in october and hope to apply suite upgrade certificates to those stays.
ps2. sorry for my poor english.
1) I don't see why not, assuming you are eligible based on status at competitor, and the challenge is still available
2) 2/28/16
3) Yes
Last edited by md25; Aug 21, 2014 at 7:43 am Reason: Typo
Aug 21, 2014, 5:06 pm
#1854
Join Date: Mar 2012
Posts: 407
Is this something new? I've gotten a confirmation email that specifically outlines the date you have to stay there by
Thank you for participating in our Hyatt Gold Passport® trial Diamond offer. You receive five Hyatt Gold Passport points for every eligible dollar spent at Hyatt Hotels & Resorts® worldwide to use toward free nights with no blackout dates. Your elite Diamond membership also offers you the following benefits:
• 30% point bonus on eligible spend
• Complimentary breakfast daily
• Complimentary in-room standard Internet access
• Points + Cash awards to enjoy free nights faster – NEW
To maintain your Diamond status through February 2016, simply stay 12 eligible nights by October XX, 2014. During this trial period, you will also earn 1,000 bonus points per night on your first six eligible nights to redeem for free nights, room upgrades, dining, spa treatments and more.
Start enjoying the benefits of Diamond membership. We look forward to welcoming you at more than 500 Hyatt hotels around the world, including our Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Zilara™ and Hyatt Ziva™ locations.
• 30% point bonus on eligible spend
• Complimentary breakfast daily
• Complimentary in-room standard Internet access
• Points + Cash awards to enjoy free nights faster – NEW
To maintain your Diamond status through February 2016, simply stay 12 eligible nights by October XX, 2014. During this trial period, you will also earn 1,000 bonus points per night on your first six eligible nights to redeem for free nights, room upgrades, dining, spa treatments and more.
Start enjoying the benefits of Diamond membership. We look forward to welcoming you at more than 500 Hyatt hotels around the world, including our Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt®, Hyatt Regency®, Hyatt Place®, HYATT house®, Hyatt Zilara™ and Hyatt Ziva™ locations.
Aug 22, 2014, 1:16 am
#1855
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Nothing really new.... it has been stated that these e-mails are done manually based on a template (or maybe a few). that's why some in the past have received an e-mail without a date, or with an incorrect date (end of the month).
To be sure you need to verify that the date mentioned is indeed the date your trial was approved + 60 days.
To be sure you need to verify that the date mentioned is indeed the date your trial was approved + 60 days.
Aug 22, 2014, 3:50 am
#1856
Join Date: Mar 2012
Posts: 407
Ah, I see. I thought this was separate from the enrollment confirmation.
Yup, it was my date + 60 days.
Yup, it was my date + 60 days.
Aug 23, 2014, 10:56 am
#1857
Join Date: Oct 2005
Location: OKA
Programs: AA Gold, UA 1K, Marriott Gold, Hilton Gold
Posts: 467
I've read through a number of pages and did a search and haven't found the answer, so please forgive me if I overlooked the answer to the question I'm about to ask:
I'm trying to start a Diamond challenge to begin with a stay at the GHK starting this coming Friday. I have IHG platinum status, but I haven't stayed there in the last 180 days; their site will only go back to show 180 days of activity, unlike Hyatt who shows my last stay in 2010! My last stay with an IHG property was last November, so that does fall within the requirement of activity in the other program for the last 12 months.
I'm going to have a hard time proving when my last IHG stay was with the evidence I have handy. I don't have a paper copy of my receipt, and I've deleted the reservation email I had as well as any other paper or online evidence of my stay. The only thing I have in my inbox is an email from the hotel I stayed at in November asking me to complete a survey about my recent stay with them.
So I sent a screenshot of my IHG account page reflecting my platinum IHG status along with that email requesting that I take a survey. I'm waiting on a reply from Hyatt and replies from Hyatt have been relatively slow, otherwise I'd just wait to hear from them. However, I'm thinking ahead....do y'all think that the Hyatt reps will accept what I've sent or should I already start working on seeing if I can get IHG to dig up a bill or statement with evidence of my last stay within the last 12 months? Or should I hurry up and just do a 1-night mattress run at an IHG property?
Thanks for any advice.
-z
I'm trying to start a Diamond challenge to begin with a stay at the GHK starting this coming Friday. I have IHG platinum status, but I haven't stayed there in the last 180 days; their site will only go back to show 180 days of activity, unlike Hyatt who shows my last stay in 2010! My last stay with an IHG property was last November, so that does fall within the requirement of activity in the other program for the last 12 months.
I'm going to have a hard time proving when my last IHG stay was with the evidence I have handy. I don't have a paper copy of my receipt, and I've deleted the reservation email I had as well as any other paper or online evidence of my stay. The only thing I have in my inbox is an email from the hotel I stayed at in November asking me to complete a survey about my recent stay with them.
So I sent a screenshot of my IHG account page reflecting my platinum IHG status along with that email requesting that I take a survey. I'm waiting on a reply from Hyatt and replies from Hyatt have been relatively slow, otherwise I'd just wait to hear from them. However, I'm thinking ahead....do y'all think that the Hyatt reps will accept what I've sent or should I already start working on seeing if I can get IHG to dig up a bill or statement with evidence of my last stay within the last 12 months? Or should I hurry up and just do a 1-night mattress run at an IHG property?
Thanks for any advice.
-z
Aug 23, 2014, 11:02 am
#1858
No longer used by Hyatt; use World of Hyatt Concierge
Original Poster
Join Date: Jul 1999
Posts: 1,628
Good Morning zski1,
I'd be happy to look at everything. Could you PM me the email address you sent both to and from with the details mentioned and I can see if I can pull it from the queue? If you still have all the attachments easily accessible, I could just take them at [email protected]. Either route works for me!
Warm regards,
Evan V
I'd be happy to look at everything. Could you PM me the email address you sent both to and from with the details mentioned and I can see if I can pull it from the queue? If you still have all the attachments easily accessible, I could just take them at [email protected]. Either route works for me!
Warm regards,
Evan V
I've read through a number of pages and did a search and haven't found the answer, so please forgive me if I overlooked the answer to the question I'm about to ask:
I'm trying to start a Diamond challenge to begin with a stay at the GHK starting this coming Friday. I have IHG platinum status, but I haven't stayed there in the last 180 days; their site will only go back to show 180 days of activity, unlike Hyatt who shows my last stay in 2010! My last stay with an IHG property was last November, so that does fall within the requirement of activity in the other program for the last 12 months.
I'm going to have a hard time proving when my last IHG stay was with the evidence I have handy. I don't have a paper copy of my receipt, and I've deleted the reservation email I had as well as any other paper or online evidence of my stay. The only thing I have in my inbox is an email from the hotel I stayed at in November asking me to complete a survey about my recent stay with them.
So I sent a screenshot of my IHG account page reflecting my platinum IHG status along with that email requesting that I take a survey. I'm waiting on a reply from Hyatt and replies from Hyatt have been relatively slow, otherwise I'd just wait to hear from them. However, I'm thinking ahead....do y'all think that the Hyatt reps will accept what I've sent or should I already start working on seeing if I can get IHG to dig up a bill or statement with evidence of my last stay within the last 12 months? Or should I hurry up and just do a 1-night mattress run at an IHG property?
Thanks for any advice.
-z
I'm trying to start a Diamond challenge to begin with a stay at the GHK starting this coming Friday. I have IHG platinum status, but I haven't stayed there in the last 180 days; their site will only go back to show 180 days of activity, unlike Hyatt who shows my last stay in 2010! My last stay with an IHG property was last November, so that does fall within the requirement of activity in the other program for the last 12 months.
I'm going to have a hard time proving when my last IHG stay was with the evidence I have handy. I don't have a paper copy of my receipt, and I've deleted the reservation email I had as well as any other paper or online evidence of my stay. The only thing I have in my inbox is an email from the hotel I stayed at in November asking me to complete a survey about my recent stay with them.
So I sent a screenshot of my IHG account page reflecting my platinum IHG status along with that email requesting that I take a survey. I'm waiting on a reply from Hyatt and replies from Hyatt have been relatively slow, otherwise I'd just wait to hear from them. However, I'm thinking ahead....do y'all think that the Hyatt reps will accept what I've sent or should I already start working on seeing if I can get IHG to dig up a bill or statement with evidence of my last stay within the last 12 months? Or should I hurry up and just do a 1-night mattress run at an IHG property?
Thanks for any advice.
-z
Aug 25, 2014, 9:59 pm
#1859
Join Date: Jul 2011
Posts: 1,634
Question re Suite Upgrades
I have a quick question about the suite upgrades.
I signed up for the Diamond Trial in July, and have 12 nights so far. My online account status shows that the status is now in effect through Feb. 28 2016.
Per the rules, when I signed up for the trial, I got 4 suite upgrades. (I have since used 1). The suite upgrades are listed as expiring on Feb 28 2015.
On Mar 1 2015, will I get 4 more suite upgrades for the next 12 months? Or are my current 4 (now 3) upgrades all I will get through Feb 2016?
Thanks!
I signed up for the Diamond Trial in July, and have 12 nights so far. My online account status shows that the status is now in effect through Feb. 28 2016.
Per the rules, when I signed up for the trial, I got 4 suite upgrades. (I have since used 1). The suite upgrades are listed as expiring on Feb 28 2015.
On Mar 1 2015, will I get 4 more suite upgrades for the next 12 months? Or are my current 4 (now 3) upgrades all I will get through Feb 2016?
Thanks!
Aug 25, 2014, 10:10 pm
#1860
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
I have a quick question about the suite upgrades.
I signed up for the Diamond Trial in July, and have 12 nights so far. My online account status shows that the status is now in effect through Feb. 28 2016.
Per the rules, when I signed up for the trial, I got 4 suite upgrades. (I have since used 1). The suite upgrades are listed as expiring on Feb 28 2015.
On Mar 1 2015, will I get 4 more suite upgrades for the next 12 months? Or are my current 4 (now 3) upgrades all I will get through Feb 2016?
Thanks!
I signed up for the Diamond Trial in July, and have 12 nights so far. My online account status shows that the status is now in effect through Feb. 28 2016.
Per the rules, when I signed up for the trial, I got 4 suite upgrades. (I have since used 1). The suite upgrades are listed as expiring on Feb 28 2015.
On Mar 1 2015, will I get 4 more suite upgrades for the next 12 months? Or are my current 4 (now 3) upgrades all I will get through Feb 2016?
Thanks!
Any of your current upgrades not used by the end of February will disappear.