Fairmont Chase Signature Card
Oct 14, 2014, 8:36 pm
#931
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Oct 15, 2014, 4:30 am
#932
Join Date: Jan 2014
Location: CA
Programs: AA Plat Pro, FPC Premier, UA Silver, Hyatt Explorist, SPG Gold
Posts: 187
A little known feature of Fairmont Rewards is the airfare redemption option. I am copying from the T&C (highlight is mine):
Travel
• You may redeem Fairmont Rewards for available airline tickets and car rentals through our toll-free travel redemption number 1-855-234-2538 24 hours a day, 7 days a week.
• You will be told the amount of any service fee, if applicable, before you book your airline ticket(s) through our toll-free number.
• Redemptions may be made in 1 Fairmont Reward increments for each $0.0100 incremental ticket value. For example, 20,000 Fairmont Rewards can be redeemed for a $200 airline ticket.
• If you want to book a ticket with a value greater than the redemption value of your Fairmont Rewards, the additional amount must be paid for using your Card. Sufficient credit must be available for the transaction to be approved.
• In addition, there may be bonus offers for a ticket with a “fixed” value, for a discounted number of Fairmont Rewards, available through our toll-free number, where permitted by law. Redemptions for this specific item have the service fee waived.
• If you choose to book a ticket using the “fixed” ticket bonus option, and the actual ticket value is less, the number of Fairmont Rewards needed to redeem remains the same. For example, an offer to redeem 25,000 Fairmont Rewards for one roundtrip scheduled airline ticket valued at up to $335 will still require 25,000 Fairmont Rewards if the ticket you book is valued at $300.
Travel
• You may redeem Fairmont Rewards for available airline tickets and car rentals through our toll-free travel redemption number 1-855-234-2538 24 hours a day, 7 days a week.
• You will be told the amount of any service fee, if applicable, before you book your airline ticket(s) through our toll-free number.
• Redemptions may be made in 1 Fairmont Reward increments for each $0.0100 incremental ticket value. For example, 20,000 Fairmont Rewards can be redeemed for a $200 airline ticket.
• If you want to book a ticket with a value greater than the redemption value of your Fairmont Rewards, the additional amount must be paid for using your Card. Sufficient credit must be available for the transaction to be approved.
• In addition, there may be bonus offers for a ticket with a “fixed” value, for a discounted number of Fairmont Rewards, available through our toll-free number, where permitted by law. Redemptions for this specific item have the service fee waived.
• If you choose to book a ticket using the “fixed” ticket bonus option, and the actual ticket value is less, the number of Fairmont Rewards needed to redeem remains the same. For example, an offer to redeem 25,000 Fairmont Rewards for one roundtrip scheduled airline ticket valued at up to $335 will still require 25,000 Fairmont Rewards if the ticket you book is valued at $300.
Oct 23, 2014, 11:09 am
#933
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,720
Need some clarification about the annual free night based on $12K spend. If my anniversary is Aug 2015, but I complete the spend requirement in Dec 2014, when does the free night post?
Last edited by italdesign; Oct 23, 2014 at 11:15 am
Oct 23, 2014, 11:48 am
#934
Join Date: Jul 2013
Programs: AA, B6, UA, HH, WoH
Posts: 455
Anniversary Bonus Night: If your net purchases total $12,000 or more Annually, on your Anniversary you will receive a certificate redeemable for one night’s stay. Please allow 4 to 6 weeks for delivery. (“Annually” means the year beginning with your Enrollment Date through the first statement after the anniversary of your Enrollment Date.
“Anniversary” is the date that is twelve months after your Enrollment Date, and the same date each twelve months thereafter. “Enrollment Date” is the day on which we approve you as a Program member.)
So...You should get your Free Night Cert approximately two-three months AFTER your Enrollment/Anniversary date.
I enrolled April 9, received Certificate July 11 of the following year.
Oct 26, 2014, 7:36 am
#935
Join Date: Mar 2013
Posts: 22
Free nights for more than 2 persons per room?
Not sure if this has been asked. For the 2 free night certificates, can it be used to put 3 or 4 persons in a room? thanks.
Nov 2, 2014, 10:03 pm
#937
Join Date: Feb 2009
Location: Kansas City - MCI
Programs: AA Exec Plat, WN CP, Hilton GoId, IHG Spire, Hyatt Globalist, Citi, Barclay, Chase, Amex, CapOne
Posts: 257
Anyone else's points earned via the cc taking waaay longer than normal to post? I feel like I'm dealing with Amex MR points here... It's taking at least two statements for points to post. I received my points from the July statement in September, the August statement in October, etc... Normally, points post a couple days after the statement cuts on my other Chase co-brand cards. It's not a big deal, but I'm used to Chase posting more immediately than that, so I was just curious if others are experiencing the same delay with the Fairmont card.
Nov 4, 2014, 10:43 pm
#938
Join Date: Dec 2013
Location: SJC
Programs: IC Spire Amb, RC Plat, Shangri-La GC, and more.
Posts: 148
Dec 3, 2014, 3:15 pm
#939
Join Date: Aug 2009
Posts: 451
I am going to use my Chase Certificate at the Kea Lani. Should I use my suite upgrade at the time of reservation or at the check in?
Thanks.
Thanks.
Dec 3, 2014, 3:37 pm
#940
Join Date: Aug 2008
Posts: 385
I haven't been to that location, but I always use the suite upgrade at time of reservation, that way they'll reserve a suite. Generally there is only a certain type of "suite" that's eligible and it will not be the grandest in the house, that's for sure.
Dec 3, 2014, 3:51 pm
#941
Join Date: Jul 2013
Programs: AA, B6, UA, HH, WoH
Posts: 455
Kea Lani is an all suites property. So, you would be upgrading from suite classification you book to next level, if available. Use the upgrade at time of reservation, if possible. If not, try again at check in. Also, if you have no luck with Fairmont Resevations, try the actual Resevations desk at the Kea Lani.
Dec 3, 2014, 8:58 pm
#942
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,483
Your certificate gets you a Fairmont room which is below even a garden view room so one suite upgrade certificate doesn't do too much for you.
I have heard that they might allow you to use two to get upgraded to a partial ocean view. YMMV....
I have heard that they might allow you to use two to get upgraded to a partial ocean view. YMMV....
Dec 3, 2014, 10:24 pm
#943
Join Date: Feb 2007
Posts: 754
They let me use two....to get to Garden View (Fairmont->Mountain->Garden). But we were eventually upgraded to a very nice Partial (full-on view but low floor).
Dec 5, 2014, 7:48 pm
#944
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,483
Dec 6, 2014, 9:54 am
#945
Join Date: Feb 2007
Posts: 754
Has anybody got the the bonus from this card twice?
Contemplating trying again soon. Cancelled my last card in May.
Contemplating trying again soon. Cancelled my last card in May.