Fairmont Chase Signature Card
Feb 14, 2017, 5:53 pm
#1681
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Hi, my dining/spa certs expire 2/28 and I know I'll get new ones on 3/1. I have a stay at the Kea Lani, starting on 3/2. My question is, is there any way to use the 2/28 certs at the Kea Lani, either by calling the hotel and having them apply them to my account now or getting a gift card at my local Fairmont? I can go in person to my local Fairmont, if that helps. Otherwise, looks like I'll be having a lunch or 2 there.
Feb 15, 2017, 1:32 pm
#1682
Join Date: Mar 2013
Location: MEM
Programs: DL PM, AA Plat, SPG Plat, HH Diamond, WN Companion
Posts: 62
Just finished my first month as a cardmember - received my monthly CC statement, and on the same day, a nice card from Fairmont announcing that my free night certs would be in my FPC account. Excellent timing!
Except that they're not... at least not yet.
My FPC account IS updated as to status, current upgrade/dining certs, etc.
Except that they're not... at least not yet.
My FPC account IS updated as to status, current upgrade/dining certs, etc.
Feb 15, 2017, 2:06 pm
#1683
Join Date: Jun 2016
Posts: 2,257
Just finished my first month as a cardmember - received my monthly CC statement, and on the same day, a nice card from Fairmont announcing that my free night certs would be in my FPC account. Excellent timing!
Except that they're not... at least not yet.
My FPC account IS updated as to status, current upgrade/dining certs, etc.
Except that they're not... at least not yet.
My FPC account IS updated as to status, current upgrade/dining certs, etc.
Let us know when the FN cert finally post in your online account!
Feb 15, 2017, 7:50 pm
#1684
Join Date: Jul 1999
Posts: 196
I received the card last week, nearly a week after it appeared online in my Chase account. Whoo! Rookie question: Can I book a six night stay as follows: Nights 1 & 2 paid, 3rd night free with certificate, 4th night free with Citi Prestige, 5th and 6th nights with signup certificates, using the suite upgrade for the entire stay?
Feb 15, 2017, 7:53 pm
#1685
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I received the card last week, nearly a week after it appeared online in my Chase account. Whoo! Rookie question: Can I book a six night stay as follows: Nights 1 & 2 paid, 3rd night free with certificate, 4th night free with Citi Prestige, 5th and 6th nights with signup certificates, using the suite upgrade for the entire stay?
Also, the Citi Prestige card technically requires *paying* for at least three nights, so you may or may not get lucky being reimbursed.
Feb 16, 2017, 1:07 am
#1686
Join Date: Feb 2014
Location: BOS
Programs: B6/Mosaic/AF/VX/AS Gold Hertz PC HH Dia. AMEX Plat SPG/Marr Gold Nat. EE FPC Plat
Posts: 833
Hi, my dining/spa certs expire 2/28 and I know I'll get new ones on 3/1. I have a stay at the Kea Lani, starting on 3/2. My question is, is there any way to use the 2/28 certs at the Kea Lani, either by calling the hotel and having them apply them to my account now or getting a gift card at my local Fairmont? I can go in person to my local Fairmont, if that helps. Otherwise, looks like I'll be having a lunch or 2 there.
Feb 17, 2017, 11:08 am
#1687
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Have you ever had issues using a free night cert anywhere?
As far as I know all Fairmont hotels (except for the Heritage Places) are required to accept free night certs regardless of what the hotel calls the lowest room category.
E.g. at the Fairmont Singapore the lowest room cateory is a "Deluxe room" and you can definitely use a free night cert at that roperty.
As far as I know all Fairmont hotels (except for the Heritage Places) are required to accept free night certs regardless of what the hotel calls the lowest room category.
E.g. at the Fairmont Singapore the lowest room cateory is a "Deluxe room" and you can definitely use a free night cert at that roperty.
Feb 17, 2017, 11:26 am
#1688
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I've been having trouble booking at Hamburg using a free night cert. They have Fairmont rooms, but they only hold one person. I've been told that to book a room for 2, I need to use both the free night cert and also to use an upgrade cert. I assume HUCA might get a better result, but I ultimately decided to just hang on to the certs and instead use Hyatt points at the Park Hyatt.
I'd argue that the FPC T&C entitle you to use a free night cert for room that can be occupied two guests. Since the hotel chooses to designate Fairmont rooms as "single rooms", I don't think it would be unreasonable to expect a free night cert to be applied towards a Deluxe room (the lowest room category permitting 2 guests)
Feb 17, 2017, 11:31 am
#1689
Join Date: Nov 2007
Location: PHX
Posts: 4,787
You're right, that property only allows one guest in its Fairmont rooms.
I'd argue that the FPC T&C entitle you to use a free night cert for room that can be occupied two guests. Since the hotel chooses to designate Fairmont rooms as "single rooms", I don't think it would be unreasonable to expect a free night cert to be applied towards a Deluxe room (the lowest room category permitting 2 guests)
I'd argue that the FPC T&C entitle you to use a free night cert for room that can be occupied two guests. Since the hotel chooses to designate Fairmont rooms as "single rooms", I don't think it would be unreasonable to expect a free night cert to be applied towards a Deluxe room (the lowest room category permitting 2 guests)
Feb 18, 2017, 2:49 pm
#1690
Join Date: Feb 2013
Posts: 71
I didn't see this until now, but the advice is absolutely correct. I can confirm that I was able to extend them after giving them the reservation #. The first time I tried to extend them, FPC wouldn't allow it, but yesterday, I was able to do so.
Feb 18, 2017, 7:29 pm
#1691
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
How far out are they willing to extend?
Feb 19, 2017, 5:07 pm
#1692
Join Date: Oct 2015
Posts: 8
Still no Premier status after 5 weeks
Approved on 1/14, still no Premier status. Any data points on how long it's taken for people who applied during the rush?
FPC says they are backed up by 2 weeks telling me to wait until it's been 6 weeks and call back. Doesn't make any sense.
Also, received snail mail about 1.5 weeks ago saying free nights were added. Any recent data points on how long it took to see it on the account?
FPC says they are backed up by 2 weeks telling me to wait until it's been 6 weeks and call back. Doesn't make any sense.
Also, received snail mail about 1.5 weeks ago saying free nights were added. Any recent data points on how long it took to see it on the account?
Feb 19, 2017, 5:35 pm
#1693
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Feb 19, 2017, 6:23 pm
#1694
Join Date: Jun 2016
Posts: 2,257
Has anyone use the $25 dining certificate for happy hour or any non-breakfast meals outside of the regular lunch/dinner hours?
I know the terms said it is for lunch and dinner, but if the restaurant offers happy hour, or if I go eat my 'lunch' at 3:30 pm (i.e., outside of regular lunch hour, at a restaurant that is opened from 12 noon - 10 pm), then can you still apply the dining certificate?
Just asking bc I plan to go to the restaurant for a meal after a meeting, and the meeting could run over.
I know the terms said it is for lunch and dinner, but if the restaurant offers happy hour, or if I go eat my 'lunch' at 3:30 pm (i.e., outside of regular lunch hour, at a restaurant that is opened from 12 noon - 10 pm), then can you still apply the dining certificate?
Just asking bc I plan to go to the restaurant for a meal after a meeting, and the meeting could run over.
Feb 19, 2017, 6:32 pm
#1695
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140