Sep 14, 2016, 8:49 pm
Last edit by: OverThereTooMuch
Basic Entry Information:
If you have never used a Priority Pass lounge click HERE to read how it works.
philemer's PP card arrived 20 days following approval of CSR. Others have reported an even quicker delivery. Yes, it comes via USPS.
Authorized User will receive their own PP card.
The PP Select membership offered through the CSR now includes digital pass access. Sign up in advance here: https://www.prioritypass.com/chasedmc
Note: Some lounges may not accept the digital pass. Make sure to check the PP lounge directory details for the specific lounge you plan on visiting.
To sign up for Priority Pass Select, as soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card can't be expedited. Some members have reported success in charging the lounge access to their CSR account and requesting a refund from Customer Service. However, others have reported that the lounge access was refunded via the travel credit.
Priority Pass website: https://www.prioritypass.com/#
Ongoing FT discussion about Priority Pass value: http://www.flyertalk.com/forum/trave...rth-money.html
Here are some other links where you can discuss other bank perks, since PP does not have a definitive home in the FT forums:
Ongoing FT discussion about Priority Pass benefits offered via American Express Credit Cards: http://www.flyertalk.com/forum/ameri...s-benefit.html
Ongoing FT discussion about Priority Pass benefits offered via CitiBank Credit Cards: http://www.flyertalk.com/forum/citi-...=priority+pass
Entry denied thread (housed in the Citi forum): http://www.flyertalk.com/forum/citi-...unge-full.html
Entry denied thread, Alaska Board Room lounges. (housed in the Alaska Airlines forum) http://www.flyertalk.com/forum/alask...l#post28524751
Non-Lounge Benefits (see post 853 for details)
If you have never used a Priority Pass lounge click HERE to read how it works.
philemer's PP card arrived 20 days following approval of CSR. Others have reported an even quicker delivery. Yes, it comes via USPS.
Authorized User will receive their own PP card.
The PP Select membership offered through the CSR now includes digital pass access. Sign up in advance here: https://www.prioritypass.com/chasedmc
Note: Some lounges may not accept the digital pass. Make sure to check the PP lounge directory details for the specific lounge you plan on visiting.
To sign up for Priority Pass Select, as soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card can't be expedited. Some members have reported success in charging the lounge access to their CSR account and requesting a refund from Customer Service. However, others have reported that the lounge access was refunded via the travel credit.
Priority Pass website: https://www.prioritypass.com/#
Ongoing FT discussion about Priority Pass value: http://www.flyertalk.com/forum/trave...rth-money.html
Here are some other links where you can discuss other bank perks, since PP does not have a definitive home in the FT forums:
Ongoing FT discussion about Priority Pass benefits offered via American Express Credit Cards: http://www.flyertalk.com/forum/ameri...s-benefit.html
Ongoing FT discussion about Priority Pass benefits offered via CitiBank Credit Cards: http://www.flyertalk.com/forum/citi-...=priority+pass
Entry denied thread (housed in the Citi forum): http://www.flyertalk.com/forum/citi-...unge-full.html
Entry denied thread, Alaska Board Room lounges. (housed in the Alaska Airlines forum) http://www.flyertalk.com/forum/alask...l#post28524751
Non-Lounge Benefits (see post 853 for details)
- US$28 towards restaurant bill (DEN, LGW, PDX, SYD)
- Minute Suites (ATL, DFW, PHL)
- Sleep ’N Fly Pods (DXB)
- Bliss Spa/Aspire Lounge & Spa (LHR)
- 30% at IHG Hotels by logging in through the Priority Pass membership portal
- AVIS Preferred Plus
Chase Priority Pass memberships (2016 - 2022)
Aug 29, 2016, 6:46 pm
#46
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Hello,
I just got my CSR approved, and traveling soon with a ticket bought a few months ago with my CSP. I was wondering, can I still use priority pass to get lounge access? Or do I have to purchase the tickets with the CSR in order to get lounge access for that specific flight?
Thanks
I just got my CSR approved, and traveling soon with a ticket bought a few months ago with my CSP. I was wondering, can I still use priority pass to get lounge access? Or do I have to purchase the tickets with the CSR in order to get lounge access for that specific flight?
Thanks
Aug 29, 2016, 7:40 pm
#47
Join Date: Apr 2010
Posts: 391
Thanks
A, keep this in the csr thread
B, look up the lounge policy on the priority pass website. They may impose restrictions(boarding pass required, no children, Intl departures only etc), but you don't need to buy flights with csr to get lounge benefits
C, you need to manually activate priority pass benefit on chase benefits page, and get a card in mail within 2 weeks. You need card to enter lounge, can't use phone app, no exceptions typically
D, it's still a toss up on whether guests are free. Need someone to get pass physically (see C) and try
E, all this info is available on the csr thread and on multiple blogs
F, you might want to keep your csp and not downgrade yet (trip delay/cancellation is on your csp, might be void when it downgrade)
Z, ... nope, no more priority pass info
B, look up the lounge policy on the priority pass website. They may impose restrictions(boarding pass required, no children, Intl departures only etc), but you don't need to buy flights with csr to get lounge benefits
C, you need to manually activate priority pass benefit on chase benefits page, and get a card in mail within 2 weeks. You need card to enter lounge, can't use phone app, no exceptions typically
D, it's still a toss up on whether guests are free. Need someone to get pass physically (see C) and try
E, all this info is available on the csr thread and on multiple blogs
F, you might want to keep your csp and not downgrade yet (trip delay/cancellation is on your csp, might be void when it downgrade)
Z, ... nope, no more priority pass info
Thanks for the detailed response. Looked at a few threads, didn't find a clear answer regarding having to pay with the CSR. Thanks for clarifying that.
Sorry for opening it in a new thread. Will know better next time.
Aug 29, 2016, 8:01 pm
#48
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,791
From what I've read, the CSR Priority Pass is supposedly the same as the Ritz card which allows free guests.
I'll be keeping the Platinum for the other benefits the CSR lacks, namely Hilton & SPG Gold status, as well as Centurion and Delta lounge access (which I use quite often).
Aug 29, 2016, 8:16 pm
#49
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,791
PP Select does not allow free guests. The number of guests that is free to the cardholder is determined by the agreement between who is issuing the PP access (Chase/Citi/Amex/etc) and Priority Pass.
I have PP Select cards from both Amex and Citi, and soon Chase, and they all have their own guest fee rules.
I have PP Select cards from both Amex and Citi, and soon Chase, and they all have their own guest fee rules.
Aug 29, 2016, 9:02 pm
#50
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,073
Hello,
I just got my CSR approved, and traveling soon with a ticket bought a few months ago with my CSP. I was wondering, can I still use priority pass to get lounge access? Or do I have to purchase the tickets with the CSR in order to get lounge access for that specific flight?
Thanks
I just got my CSR approved, and traveling soon with a ticket bought a few months ago with my CSP. I was wondering, can I still use priority pass to get lounge access? Or do I have to purchase the tickets with the CSR in order to get lounge access for that specific flight?
Thanks
Priority Pass and ticket purchase are not related one bit at all.
Aug 30, 2016, 4:52 pm
#51
Join Date: Jun 2016
Location: New York, NY
Posts: 14
Can we get Priority Pass info before PP card arrives?
Got my Reserve card today - AU thanks to my mom's generosity, getting it for my benefit.
I activated Priority Pass and called to make sure, and he seemed to think that both were going to be shipped in the mail - when I asked for the membership #'s, he didn't know and said that only I would have access to that, try calling Priority Pass? I called them and they said to ask Chase.
Has anyone received any info on Priority Pass membership for accessing the lounge before receiving the Priority Pass card in the mail. Takes 2-3 weeks apparently.
Thanks!
I activated Priority Pass and called to make sure, and he seemed to think that both were going to be shipped in the mail - when I asked for the membership #'s, he didn't know and said that only I would have access to that, try calling Priority Pass? I called them and they said to ask Chase.
Has anyone received any info on Priority Pass membership for accessing the lounge before receiving the Priority Pass card in the mail. Takes 2-3 weeks apparently.
Thanks!
Aug 31, 2016, 7:54 pm
#52
Join Date: Aug 2016
Location: Pensacola, FL
Posts: 14
I may have missed this on another thread so I will ask again just for urgency. After obtaining the CSR, do you need to register for access to the priority pass lounges or simply show your card upon entry?
Aug 31, 2016, 7:58 pm
#53
Join Date: Jun 2016
Location: LAX
Posts: 51
Log into your chase account. Choose your Reserve card. From the 'Things you can do' pull down select 'Card Benifits' then click on Active below the PriorityPass section.
Sep 1, 2016, 10:19 am
#54
Join Date: Oct 2015
Programs: HH Dia, Marriott Titanium, AA Gold, UA Silver
Posts: 192
I have Priority Pass w/Amex Plat--assuming the pass offered under my CSR is the same exact thing correct? I'm single & travel alone 99.9% of the time, so I don't care about guest access/etc.
Sep 1, 2016, 10:33 am
#55
Join Date: Jun 2012
Posts: 3,383
CSR requires physical card, no phone app allowed. Some Chase reps offer to reimburse two visits if you haven't received card in mail
otherwise, it's the same
(if it's a chase card, they can probably see the day as well, so this should be safe)
Sep 1, 2016, 1:03 pm
#56
Join Date: May 2014
Location: East Coast
Posts: 70
You need to active your PP, then you'll get a PP card in the mail. Takes about 2-3 weeks according to rumors.
Log into your chase account. Choose your Reserve card. From the 'Things you can do' pull down select 'Card Benifits' then click on Active below the PriorityPass section.
Log into your chase account. Choose your Reserve card. From the 'Things you can do' pull down select 'Card Benifits' then click on Active below the PriorityPass section.
Sep 1, 2016, 6:11 pm
#57
Join Date: Jan 2016
Posts: 173
Dear [xyz],
Thank you for contacting Chase about Priority Pass.
Priority Pass Select lounge access - Both the main
cardholder and any authorized users can enroll in this
program for free, giving you access to more than 900
airport lounges around the world. This is not for the
guest. One time activation required. There is no
additional cost to activate your membership and certain
terms, conditions and exclusions apply. Priority Pass
Select membership includes access to airport lounges
participating in the Priority Pass Select network.
Participating lounges are owned and operated by
independent third parties and their participation and/or
facilities may change. To access a lounge, member must
show his/her valid Priority Pass Select membership card.
Priority Pass Select membership is subject to the Priority
Pass Select Terms and Conditions. Account must be open and
not in default to maintain membership. For complete
Priority Pass Select Terms and Conditions and a listing of
participating lounges, please visit
www.prioritypass.com/select
If you need any other assistance, you can send us a secure
message. We appreciate your business and thank you for
choosing Chase.
Thank you,
Manjula Dcosta
Customer Service Specialist
1-800-493-3319
AOC: 6530
anybody know what happen? I got this answer from chase, feel bad if they don't allow free guest into lounge
Thank you for contacting Chase about Priority Pass.
Priority Pass Select lounge access - Both the main
cardholder and any authorized users can enroll in this
program for free, giving you access to more than 900
airport lounges around the world. This is not for the
guest. One time activation required. There is no
additional cost to activate your membership and certain
terms, conditions and exclusions apply. Priority Pass
Select membership includes access to airport lounges
participating in the Priority Pass Select network.
Participating lounges are owned and operated by
independent third parties and their participation and/or
facilities may change. To access a lounge, member must
show his/her valid Priority Pass Select membership card.
Priority Pass Select membership is subject to the Priority
Pass Select Terms and Conditions. Account must be open and
not in default to maintain membership. For complete
Priority Pass Select Terms and Conditions and a listing of
participating lounges, please visit
www.prioritypass.com/select
If you need any other assistance, you can send us a secure
message. We appreciate your business and thank you for
choosing Chase.
Thank you,
Manjula Dcosta
Customer Service Specialist
1-800-493-3319
AOC: 6530
anybody know what happen? I got this answer from chase, feel bad if they don't allow free guest into lounge
Last edited by StartinSanDiego; Sep 2, 2016 at 8:06 am Reason: remove identifying information
Sep 1, 2016, 6:49 pm
#58
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,073
and
Which card is the rep referring to or answering?
Sep 1, 2016, 6:52 pm
#59
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Dear [xyz],
Thank you for contacting Chase about Priority Pass.
Priority Pass Select lounge access - Both the main
cardholder and any authorized users can enroll in this
program for free, giving you access to more than 900
airport lounges around the world. This is not for the
guest. One time activation required. There is no
additional cost to activate your membership and certain
terms, conditions and exclusions apply. Priority Pass
Select membership includes access to airport lounges
participating in the Priority Pass Select network.
Participating lounges are owned and operated by
independent third parties and their participation and/or
facilities may change. To access a lounge, member must
show his/her valid Priority Pass Select membership card.
Priority Pass Select membership is subject to the Priority
Pass Select Terms and Conditions. Account must be open and
not in default to maintain membership. For complete
Priority Pass Select Terms and Conditions and a listing of
participating lounges, please visit
www.prioritypass.com/select
If you need any other assistance, you can send us a secure
message. We appreciate your business and thank you for
choosing Chase.
Thank you,
Manjula Dcosta
Customer Service Specialist
1-800-493-3319
AOC: 6530
anybody know what happen? I got this answer from chase, feel bad if they don't allow free guest into lounge
Thank you for contacting Chase about Priority Pass.
Priority Pass Select lounge access - Both the main
cardholder and any authorized users can enroll in this
program for free, giving you access to more than 900
airport lounges around the world. This is not for the
guest. One time activation required. There is no
additional cost to activate your membership and certain
terms, conditions and exclusions apply. Priority Pass
Select membership includes access to airport lounges
participating in the Priority Pass Select network.
Participating lounges are owned and operated by
independent third parties and their participation and/or
facilities may change. To access a lounge, member must
show his/her valid Priority Pass Select membership card.
Priority Pass Select membership is subject to the Priority
Pass Select Terms and Conditions. Account must be open and
not in default to maintain membership. For complete
Priority Pass Select Terms and Conditions and a listing of
participating lounges, please visit
www.prioritypass.com/select
If you need any other assistance, you can send us a secure
message. We appreciate your business and thank you for
choosing Chase.
Thank you,
Manjula Dcosta
Customer Service Specialist
1-800-493-3319
AOC: 6530
anybody know what happen? I got this answer from chase, feel bad if they don't allow free guest into lounge
Last edited by StartinSanDiego; Sep 2, 2016 at 8:06 am Reason: remove identifying information
Sep 2, 2016, 4:14 pm
#60
Join Date: May 2014
Location: East Coast
Posts: 70
priority pass - here you go