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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Oct 16, 2014, 12:28 am
  #271  
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Originally Posted by brimalloy
Not to offer a snarky rejoinder, but I'm looking for a specific comparison of the new Qantas lounge with the existing Cathay business lounges. Unless I mis-read the Wiki, it doesn't really address that.
the Qantas lounge looks fantastic. The staff are good (friendly).

The food can be hit or miss. Some report they have enjoyed the roving food carts and specially prepared hot dish of the day. Others have said they are average (it depends on the day you go I guess). The buffet is basically large bowls of cheap carbs. The cheesecake is very good, but the meanest serving sizes you've ever seen.

The bar is well stocked and they'll mix you cocktails. But there is no champagne (standard offering in the CX lounges).

At peak times (just before the bank of QF flights), the QF lounge can feel like a bus station.

Overall (my view): the QF lounge is worth a visit outside peak times. The CX lounges have a consistency (which is preferable), and with more locations, may be closer to your gate.
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Old Oct 16, 2014, 12:33 am
  #272  
sxc
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You can check out this thread for some discussion on the Qantas lounge:

http://www.flyertalk.com/forum/catha...rth-visit.html
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Old Oct 16, 2014, 2:14 am
  #273  
 
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Originally Posted by brimalloy
Not to offer a snarky rejoinder, but I'm looking for a specific comparison of the new Qantas lounge with the existing Cathay business lounges. Unless I mis-read the Wiki, it doesn't really address that.
I'll update the wiki when I get back to a computer.

See the thread sxc posted above, or search for the basic HK lounge stuff....inevitably many of them talk about the QF lounge in posts since it opened. It has been a nice addition to HKIA OW flyers, and particularly those of us who are loyal to CX. Definitely nice variety, although if you're not a regular to HKIA I think the biggest benefit is probably that it's just less crowded than the CX lounges can get.
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Old Nov 3, 2014, 6:13 pm
  #274  
 
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First time to HKG: 2 hour Layover-need some tips

Hello! We are in Cathay Pacific J JFK-HKG-BKK in a few weeks. Really excited to be flying Cathay the first time and transiting though HKG. Outbound, we only have 2 hours in HKG. Any tips on lounge access? I will really want to take a quick shower after the 15 hour flight. That won't leave much time to connect. We are not sure of the airport layout either. Will these flights likely be close, far apart or is that completely unknown.

On the return, we have some additional time to enjoy HKG.

Thanks for any advice.
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Old Nov 3, 2014, 6:21 pm
  #275  
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Originally Posted by Mr. Vker
Hello! We are in Cathay Pacific J JFK-HKG-BKK in a few weeks. Really excited to be flying Cathay the first time and transiting though HKG. Outbound, we only have 2 hours in HKG. Any tips on lounge access? I will really want to take a quick shower after the 15 hour flight. That won't leave much time to connect. We are not sure of the airport layout either. Will these flights likely be close, far apart or is that completely unknown.

On the return, we have some additional time to enjoy HKG.

Thanks for any advice.
2 hours transit should allow you around 60 minutes of solid lounge time.

Gates will be unknown but transit is very straightforward. Pick a lounge closest to your departure gate.
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Old Nov 3, 2014, 6:25 pm
  #276  
 
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Originally Posted by LHR/MEL/Europe FF
2 hours transit should allow you around 60 minutes of solid lounge time.

Gates will be unknown but transit is very straightforward. Pick a lounge closest to your departure gate.
Excellent. Thank you.
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Old Nov 4, 2014, 10:13 pm
  #277  
 
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Do we know which lounge CX passengers will have access to in ZRH? The One World website hasn't updated their Zurich information, but my guess would be "The Zurich Lounge".
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Old Nov 18, 2014, 9:44 am
  #278  
 
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When arriving on a CX marketed and operated flight in Y and departing on CX marketed but KA operated flight in Y, are Oneworld Sapphires eligible to use the lounges?
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Old Nov 18, 2014, 1:50 pm
  #279  
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Originally Posted by fqtv_kraven
When arriving on a CX marketed and operated flight in Y and departing on CX marketed but KA operated flight in Y, are Oneworld Sapphires eligible to use the lounges?
Yes.

CX and KA are pretty much considered as one airline for OneWorld purposes.

If you bought a ticket with only KA flight numbers and KA metal (no CX anywhere) you'd still have lounge access and all other benefits of sapphire.
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Old Dec 1, 2014, 4:13 am
  #280  
 
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Does Marco Polo Green guys do get lounge access? Can they redeem points to get in? if so how and where they should do?
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Old Dec 1, 2014, 8:18 am
  #281  
 
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Can I print some documents in the lounge at HKIA?
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Old Dec 1, 2014, 10:16 am
  #282  
 
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Originally Posted by pooran
Does Marco Polo Green guys do get lounge access? Can they redeem points to get in? if so how and where they should do?

Can you please try looking in the WIKI section above?
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Old Dec 1, 2014, 10:17 am
  #283  
 
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Originally Posted by pooran
Does Marco Polo Green guys do get lounge access? Can they redeem points to get in? if so how and where they should do?
Green does not get you free lounge access, but you can redeem for 9,000 AM per person; you would do this at the counter. There is no cash option.

More info can be found here: https://www.cathaypacific.com/cx/en_...ge-access.html
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Old Dec 1, 2014, 2:27 pm
  #284  
 
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7000 miles to redeem for lounge access is pretty bad value for the miles itself, but obviously some people were still willing to do it so MPC decided to up the miles required to 9000. I wonder if anybody is still using miles to redeem for lounge access now...
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Old Dec 1, 2014, 5:33 pm
  #285  
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Originally Posted by tboons
Can I print some documents in the lounge at HKIA?
Given that they were able to print something for me at the very small lounge in Bangkok, I'd have to assume it's a yes. There are some PCs at the Wing and I think there may be a public printer, but if not you can give a USB stick with a PDF to the desk people (which is IIRC what I did in BKK.)
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