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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Dec 15, 2019, 1:18 pm
  #1771  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by CXFlyerBoy
Is it possible to stay in the lounge after they close? I will only be using the sofas to doze till they open then shower and eat.

3rd world problem as I left it too late to book 659 and they are only selling B and Y. I would Jane to book 691 or 759, but will be arriving from SZ directly to their airport the previous night.
They will kick you out, but if you are lucky and a flight is delayed that night, the lounge will still be open with limited service.
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Old Dec 15, 2019, 8:36 pm
  #1772  
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"The Plaza Premium First Lounge Hong Kong is open 24/7, making it one of the only lounges at HKIA that is open all night."

https://onemileatatime.com/plaza-pre...lounge-review/
percysmith is online now  
Old Dec 22, 2019, 9:22 am
  #1773  
 
Join Date: Aug 2017
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Didn't set this in the wiki - I am flying on a purely British Airways trip from dfw-lhr-zrh. The intercontinental flight is in F and the European flight is in J. Am I able to access the CX F lounge in lhr t3? I do not have any OW or CX status. In other words, will they honor the fact that I just deplaned from an F segment or will they only look at my upcoming J segment?
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Old Dec 22, 2019, 9:45 am
  #1774  
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Originally Posted by RichardNixon
Didn't set this in the wiki - I am flying on a purely British Airways trip from dfw-lhr-zrh. The intercontinental flight is in F and the European flight is in J. Am I able to access the CX F lounge in lhr t3? I do not have any OW or CX status. In other words, will they honor the fact that I just deplaned from an F segment or will they only look at my upcoming J segment?
>5 hours connecting to <5 hours ok https://www.oneworld.com/airport-lounges?location=LHR

But your transfer is T5-T5? I don't think they let you into T3 with a T5 Boarding Pass?
DiamondMile likes this.
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Old Dec 22, 2019, 10:31 am
  #1775  
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Originally Posted by RichardNixon
Didn't set this in the wiki - I am flying on a purely British Airways trip from dfw-lhr-zrh. The intercontinental flight is in F and the European flight is in J. Am I able to access the CX F lounge in lhr t3? I do not have any OW or CX status. In other words, will they honor the fact that I just deplaned from an F segment or will they only look at my upcoming J segment?
you can do this. On arrival follow the signs for flight connections T3 and get the airside bus. At security in T3 tell them you are coming across for the lounge as you won’t have a T3 bp. In terms of getting back you can exit the airside departures area back in to the arrivals stream and then back to the airside buses - more details under the section in the T3 FCC in the T5 connection guide on the BA board.

do bear in mind you must be passing through security at T5 no later than 35 mins so head back with plenty of time left.

as noted above you should get access to the f lounges based on your inbound F bp.
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Old Dec 22, 2019, 3:37 pm
  #1776  
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Originally Posted by KARFA
more details under the section in the T3 FCC in the T5 connection guide on the BA board.
Woah https://www.flyertalk.com/forum/29998308-post383.html
percysmith is online now  
Old Dec 23, 2019, 2:18 pm
  #1777  
 
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
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Arriving in HKG on CX First (am also OW emerald) and continuing on several hours later on a MIAT flight which I booked as MIAT and not as the CX codeshare. Can I use my F boarding pass when I arrive to get access to the CX lounges or am I relegated to the inferior lounge used by MIAT? Have tried to search this forum for the answer but have not located it - sorry if it's already been answered in the previous 1776 posts!
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Old Dec 23, 2019, 3:22 pm
  #1778  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by dwugson
Arriving in HKG on CX First (am also OW emerald) and continuing on several hours later on a MIAT flight which I booked as MIAT and not as the CX codeshare. Can I use my F boarding pass when I arrive to get access to the CX lounges or am I relegated to the inferior lounge used by MIAT? Have tried to search this forum for the answer but have not located it - sorry if it's already been answered in the previous 1776 posts!
You cannot use the CX lounge.
ernestnywang is offline  
Old Dec 23, 2019, 3:47 pm
  #1779  
 
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
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Thanks, had a feeling I was out of luck. My only hope is to be able to get an invitation for the lounge when I check in in JFK unless I can change my tickets to the CX code share. Unfortunately CX is not showing a flight that day (was the same with MIAT until a few days ago) - am hoping that will change
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Old Dec 24, 2019, 3:59 am
  #1780  
 
Join Date: Dec 2019
Posts: 4
Hi. I am flying JFK-HKG-TLV on CX (F). The HKG - TLV leg is several days later and in J (No F on that plane). I have a separate HKG-MNL on CX (J) ticket during the "stopover" in HKG. The HKG-MNL leg is the same day I arrive in HKG (but many hours later). Will I be able to access the F lounge before my HKG-MNL flight if I arrived on an F flight earlier that day if my flight is on a separate ticket and even though the next leg of my "F" flight is several days later? I read the earlier posts and I think the answer is "Yes" because I will be able to show my F boarding pass that arrived that day, and my J boarding pass that is leaving that day - even though they are separate tickets. Just wondering if the fact that I am mid itinerary for my F ticket will mess things up for me.

Thanks!
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Old Dec 24, 2019, 4:56 am
  #1781  
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Hi and welcome to FT

You are correct, arriving F and connecting same day to biz class still gets you F lounge access. Separate tickets, nested tickets, dun matter. As long as you’re connecting you’re good to go
LHR/MEL/Europe FF is offline  
Old Dec 24, 2019, 3:39 pm
  #1782  
 
Join Date: Dec 2019
Posts: 4
Thumbs up

Originally Posted by LHR/MEL/Europe FF
Hi and welcome to FT

You are correct, arriving F and connecting same day to biz class still gets you F lounge access. Separate tickets, nested tickets, dun matter. As long as you’re connecting you’re good to go
Thank you!
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Old Jan 11, 2020, 1:20 am
  #1783  
 
Join Date: Jan 2013
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Will F access be granted in HKG if HKG-NRT (J) connecting to NRT-JFK (F)?
frudd38 is offline  
Old Jan 11, 2020, 1:28 am
  #1784  
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Originally Posted by frudd38
Will F access be granted in HKG if HKG-NRT (J) connecting to NRT-JFK (F)?
Yes under OneWorld connecting rules (short haul to long haul).
LHR/MEL/Europe FF is offline  
Old Jan 11, 2020, 6:42 am
  #1785  
 
Join Date: Nov 2007
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Originally Posted by frudd38
Will F access be granted in HKG if HKG-NRT (J) connecting to NRT-JFK (F)?
Assuming same day transit, for the advice above. If you land on day one and depart day two from Tokyo, then no. Doesn’t matter if it’s one ticket.
QRC3288 is offline  


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