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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#1681
Join Date: Mar 2006
Location: HKG
Programs: CX Diamond / OWE
Posts: 277
I've got a flight landing at 5:10am next week and will be leaving on a Dragon flight likely out of the Satellite terminal at 7:55am. I want to get some morning noodles to hold me over. I am not a big noodle connoisseur so I never know what to get. What are the can't miss items at the Wing noodle bar?
#1682
Join Date: Jan 2018
Programs: JMB Sapphire, OneWorld Sapphire
Posts: 114
Would like to report back that i got through even though i didnt have same day boarding pass however my flight arrived 11pm already (2hrs delayed from original arrival time).
#1683
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Did you go to the lounge and then exit into Hong Kong? Can you provide us with any details on how this process worked if you used it? (length of time you had to wait, if any, etc)
#1684
Join Date: Jan 2018
Programs: JMB Sapphire, OneWorld Sapphire
Posts: 114
Unfortunately, no. I was able to book an 8am flight next day so decided not to go out of airport.
#1686
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,288
Me and my aunt will be flying into HKG from a longhaul flight, but connecting to different destinations. I am SL so I’ll have a lounge invitation but my connecting time is only 55min so I won’t be able to go to the lounge. Can I just give my lounge invite to my aunt to let her use the lounge since her connecting flight will be in 3hrs? Will they notice that she’s carrying an invite with the name of a male?
#1688
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Me and my aunt will be flying into HKG from a longhaul flight, but connecting to different destinations. I am SL so I’ll have a lounge invitation but my connecting time is only 55min so I won’t be able to go to the lounge. Can I just give my lounge invite to my aunt to let her use the lounge since her connecting flight will be in 3hrs? Will they notice that she’s carrying an invite with the name of a male?
I witnessed in The Pier a few months ago that a female guest was denied entry by lounge receptionist because she holds the invitation of a male guest. If your name can be a female name (especially hard to tell if you have an Asian name) and your booking doesn't have "MR" at the end, I would say you can try. Otherwise, I would recommend against it.
#1689
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,288
I have no intention of defrauding CX. I just feel sad that my privilege will just go to waste.
#1690
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,288
How obvious is it that you have a male name? Does your booking contain "MR" at the end?
I witnessed in The Pier a few months ago that a female guest was denied entry by lounge receptionist because she holds the invitation of a male guest. If your name can be a female name (especially hard to tell if you have an Asian name) and your booking doesn't have "MR" at the end, I would say you can try. Otherwise, I would recommend against it.
I witnessed in The Pier a few months ago that a female guest was denied entry by lounge receptionist because she holds the invitation of a male guest. If your name can be a female name (especially hard to tell if you have an Asian name) and your booking doesn't have "MR" at the end, I would say you can try. Otherwise, I would recommend against it.
#1692
Join Date: Aug 2019
Posts: 1
Anyone have any experience with this situation?
I'm flying SFO-HKG/HKG-CMB on separate tickets in F and J respectively. I am arriving and departing on the same airport day.
Since HKG-CMB is blocked at 5:30hr, I am not entitled to F access according to OW rules, but in practice would I be let into Pier/Wing F if I showed my arriving BP?
The reason I asked is that on a SFO-HKG-DEL (on a single ticket) I was still issued a F lounge invite at SFO, even though HKG-DEL is blocked at 6:15.
I'm flying SFO-HKG/HKG-CMB on separate tickets in F and J respectively. I am arriving and departing on the same airport day.
Since HKG-CMB is blocked at 5:30hr, I am not entitled to F access according to OW rules, but in practice would I be let into Pier/Wing F if I showed my arriving BP?
The reason I asked is that on a SFO-HKG-DEL (on a single ticket) I was still issued a F lounge invite at SFO, even though HKG-DEL is blocked at 6:15.
#1693
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Anyone have any experience with this situation?
I'm flying SFO-HKG/HKG-CMB on separate tickets in F and J respectively. I am arriving and departing on the same airport day.
Since HKG-CMB is blocked at 5:30hr, I am not entitled to F access according to OW rules, but in practice would I be let into Pier/Wing F if I showed my arriving BP?
The reason I asked is that on a SFO-HKG-DEL (on a single ticket) I was still issued a F lounge invite at SFO, even though HKG-DEL is blocked at 6:15.
I'm flying SFO-HKG/HKG-CMB on separate tickets in F and J respectively. I am arriving and departing on the same airport day.
Since HKG-CMB is blocked at 5:30hr, I am not entitled to F access according to OW rules, but in practice would I be let into Pier/Wing F if I showed my arriving BP?
The reason I asked is that on a SFO-HKG-DEL (on a single ticket) I was still issued a F lounge invite at SFO, even though HKG-DEL is blocked at 6:15.
While you are technically correct that HKG-CMB is outside OneWorld lounge access rules for connecting flights, in practice Cathay's own lounge access policy is more generous when connecting between their own flights. In this case you will get F lounge access. If you don't get invited through a pre-printed lounge invite, you should check at the lounge entrance on arrival in HKG.
#1694
Join Date: Sep 2019
Posts: 1
Hey! I’m almost certain bout this but just writing to confirm. I’m traveling with my dad and mum from SEA-HKG-TPE in J class. My dad(MPC DM) and mum (MPC GO) is under one booking while I’m (MPC Silver) on a separate one. With Cathay’s new online page, it automatically shows that my mum is eligible for F class lounge becuz of my dad’s MPC DM status and that they r booked together. Even though I’m on a separate booking, my dad should also be able to guest me into the F lounge in HKG right? Thank you so much 😊
#1695
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Hey! I’m almost certain bout this but just writing to confirm. I’m traveling with my dad and mum from SEA-HKG-TPE in J class. My dad(MPC DM) and mum (MPC GO) is under one booking while I’m (MPC Silver) on a separate one. With Cathay’s new online page, it automatically shows that my mum is eligible for F class lounge becuz of my dad’s MPC DM status and that they r booked together. Even though I’m on a separate booking, my dad should also be able to guest me into the F lounge in HKG right? Thank you so much 😊