Mar 1, 2022, 6:35 am
Last edit by: CKDGM
Passport Agency Appointments (same day expedited service)
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesn’t match the list above, please add or correct.
Appointments for same-day expedited service often go quickly. It is best that you schedule your appointment with the passport agency exactly 14 days before your trip. You will want to call the passport number before the center opens at 8am EST as they will have just opened up one day (14 days out) of appointments at all agencies. Appointment times start at 8am. It is important that you have enough buffer in your travel schedule. For example, if you make an appointment for a new passport at 11am and your time of travel is at 2pm, there will not be enough time for you to get your passport. If you book the 8am slot you may have to wait until the end of the business day to get your new passport or it may only be a few hours.
You will want to have your date of travel, time of travel, your flight itinerary number, name of destination, full name of applicant, and applicant's birth city, and the zip code of where you live (to help them find the closest available center with open slots). Use the following steps to increase your chances of success to booking an appointment as they can go very quickly:
- 14 days before your trip, you need to schedule an appointment with the passport agency.
- At 7:55 am call the passport number 877-487-2778 (This have to be exactly 14 days before your plane ticket or less. If less, it will get harder to find an appointment)
- Click 1 (For English)
- Click 2 (New Passport)
- Continue to Click 7 to repeat, and keep doing this while watching your watch or using Time.gov to get the exact time down to the second.
- When your it hits exactly 8:00 am Click 2 (for traveling within 14 days option)
- There will be a delay of 3-4 second and you will wait for the next available agent. If you are very lucky, you will be put straight through to an agent. You may be waiting few minutes or maybe as long as 15-20 minutes.
- If you did not click 1 exactly at 8 am, you may have to wait for more than an hour and half
Credit: chgoeditor
Known office locator numbers (not complete)
Note: The office code (first two digits of your application locator number returned by Passport Status) is the office reviewing your documents and approving your application. It isn't necessarily the address you mailed the forms to (always Irving or Philadelphia for renewals) nor the facility where the book is physically printed and mailed (often Tucson or Hot Springs).
10: Boston
11: NYC
12: Honolulu
14: Stamford, CT
15: Portsmouth, NH
17: Aurora, CO
18: Chicago
19: Washington, DC
20-29: Portsmouth, NH
34-39: Charleston
40-42: New Orleans, LA
45: Portsmouth, NH
50: Los Angeles, CA
51: Miami
53: Seattle
54: Minneapolis
55: Dallas
56: Detroit
57: San Francisco
58: Philadelphia, PA
61-64: Tucson
65: Hot Springs, AR
67: San Juan, PR
68: Portsmouth, NH
69: Portsmouth, NH
71: US embassies/consulates abroad (possibly Portsmouth, NH)
74: Atlanta
75: St Albans, VT
76: San Diego, CA
77: Buffalo, NY
78: El Paso, TX
79: Houston, TX
80: Special Issuance Agency ("Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.")
95: Online
A list of agencies and their locator numbers is listed on this page under the heading, "List of passport agencies and centers with locator numbers."
H/T Nayef, txviking, and various individual posts both here and on Reddit. If you have a locator not in the above list, check the return address agency name or postmark/ZIP on your returned citizenship docs, or passport card if you applied for one, which may be the processing office, although the address itself is likely to be a PO Box in Sterling, VA in all cases (which appears to be a lockbox location that processes mail for all locations). The passport books are printed in fewer locations, often Hot Springs and Tucson, and may not correspond to the agency where the processing steps occurred. If it doesn’t match the list above, please add or correct.
Current US passport wait? (Merged Threads)
Nov 27, 2021, 1:07 pm
#1756
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,699
My renewal using normal mail and no expedite took about 30 days. The new passport was sent by priority mail. In my opinion it isn't worth paying for expedited but your experience may vary. I'd just do it sooner rather than later so you have some extra buffer time before your travel.
Also don't be surprised if you can't update your new passport info on the global entry site right away. From what I've researched it can take 30 to 45 days before it will recognize your new passport number. It's been about 30 days since I got my new passport and I haven't been able to update yet. From what I've read your new passport will still work for GE even if not yet updated on their web site.
Also don't be surprised if you can't update your new passport info on the global entry site right away. From what I've researched it can take 30 to 45 days before it will recognize your new passport number. It's been about 30 days since I got my new passport and I haven't been able to update yet. From what I've read your new passport will still work for GE even if not yet updated on their web site.
My 2 cents: I stopped by the enrollment center near LAX and they did update the document info right away when TTP wouldn't allow it online. They also did state that you can go to the "Global Entry enrollment on arrival" line on an international arrival if you need a document updated to use the kiosks, they may manually process you for entry but then the document is updated that way too for future use.
Last edited by NickP 1K; Nov 29, 2021 at 7:41 pm
Nov 27, 2021, 1:22 pm
#1757
Join Date: Oct 2004
Location: Indianapolis area
Programs: Marriott Lifetime Titanium
Posts: 436
I stopped by the enrollment center near LAX and they did update the document info right away when TTP wouldn't allow it online. They also did state that you can go to the "Global Entry enrollment on arrival" line on an international arrival if you need a document updated to use the kiosks, they may manually process you for entry but then the document is updated that way too for future use.
Nov 27, 2021, 7:10 pm
#1758
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
My renewal using normal mail and no expedite took about 30 days. The new passport was sent by priority mail. In my opinion it isn't worth paying for expedited but your experience may vary. I'd just do it sooner rather than later so you have some extra buffer time before your travel.
Also don't be surprised if you can't update your new passport info on the global entry site right away. From what I've researched it can take 30 to 45 days before it will recognize your new passport number. It's been about 30 days since I got my new passport and I haven't been able to update yet. From what I've read your new passport will still work for GE even if not yet updated on their web site.
Also don't be surprised if you can't update your new passport info on the global entry site right away. From what I've researched it can take 30 to 45 days before it will recognize your new passport number. It's been about 30 days since I got my new passport and I haven't been able to update yet. From what I've read your new passport will still work for GE even if not yet updated on their web site.
10yrs ago, I did normal service, after I went past the max amount of time they said it would take, I called up and they said I can send in a check to expedite. After the cashed the check, I think I got the passport within a week.
Is the 30-45 days the time til you can put it in the system online, or do you have to wait that long even to goto an office to get it updated?
Seeing that you don't even scan your passport anymore at GE, I guess you can just try it.
Nov 28, 2021, 7:00 am
#1759
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Regular renewal by mail - 4 week processing time
OCT 25 - Mailed application with Priority Mail to Irving
OCT 27 - Delivered
OCT 29 - Check paid
NOV 24 - Passport tendered to USPS via Priority Mail from Tucson
NOV 29 - Received new passport (old design despite from Tucson), new passport card, and old passport in three separate mailings all on same day.
OCT 25 - Mailed application with Priority Mail to Irving
OCT 27 - Delivered
OCT 29 - Check paid
NOV 24 - Passport tendered to USPS via Priority Mail from Tucson
NOV 29 - Received new passport (old design despite from Tucson), new passport card, and old passport in three separate mailings all on same day.
Last edited by seawolf; Nov 29, 2021 at 5:24 pm
Nov 28, 2021, 9:30 am
#1760
Join Date: Oct 2004
Location: Indianapolis area
Programs: Marriott Lifetime Titanium
Posts: 436
Nov 28, 2021, 4:51 pm
#1761
Moderator: Avianca, Travel Photography, Travel Technology & USA
Join Date: Jul 2001
Location: Far western edge of the La-La Land City limits
Programs: Emeritus VIP Fromins Deli Encino grandfathered successor program - UA MM & HH Diamond
Posts: 3,729
Please stay on topic
Global entry discussions are not germane to this thread. If the subject is of interest to you, follow the link referenced by TWA884 in Post #1751.
Nov 29, 2021, 6:26 pm
#1762
FlyerTalk Evangelist
Join Date: Dec 2005
Location: DEN
Programs: Back to UA, missing DL; Marriott Gold
Posts: 10,505
Update: passport card received 12/02.
Last edited by silverthief2; Dec 2, 2021 at 5:14 pm
Nov 30, 2021, 8:26 am
#1763
Join Date: Nov 2021
Posts: 3
Passport renewal
Going on a cruise in March. Submitted my passport renewal DS82 this week, tracked the package and it was delivered to the center yesterday. I paid for expedited processing service, but didn’t do the extra 1-2 delivery for the passport return. Please settle my anxiety and tell me I’ll have my passport back in time !!
Nov 30, 2021, 9:45 am
#1764
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Going on a cruise in March. Submitted my passport renewal DS82 this week, tracked the package and it was delivered to the center yesterday. I paid for expedited processing service, but didn’t do the extra 1-2 delivery for the passport return. Please settle my anxiety and tell me I’ll have my passport back in time !!
Nov 30, 2021, 9:21 pm
#1765
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,699
The difference between the express and normal return is about 4 working days from what I've seen, you will likely see it go to approved by the 2nd week of January (possibly earlier), go to print within a day and get to you within 4-5 days after that. I would hedge the bet you will easily see it before end of January, likely middle of Jan
Dec 1, 2021, 7:38 pm
#1766
Join Date: Nov 2021
Posts: 3
Going on a cruise in March. Submitted my passport renewal DS82 this week, tracked the package and it was delivered to the center yesterday. I paid for expedited processing service, but didn’t do the extra 1-2 delivery for the passport return. Please settle my anxiety and tell me I’ll have my passport back in time !!
Dec 1, 2021, 7:43 pm
#1767
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 301
I recently had pretty good luck when it comes to renewing.
November 14 - Dropped off at USPS
November 17 - Renewal shows up in tracking system
November 29 - Passports mailed
December 1 - Passports received
FWIW I paid for expedited processing and return shipping.
November 14 - Dropped off at USPS
November 17 - Renewal shows up in tracking system
November 29 - Passports mailed
December 1 - Passports received
FWIW I paid for expedited processing and return shipping.
Dec 4, 2021, 5:34 pm
#1768
Join Date: Dec 2021
Posts: 2
Does anyone know if they restart the process/application if additional evidence is required? They received my application (expedited) on 10/1, got a letter asking for additional document 3 weeks later, they got it 11/18. Wonder if I need to count 5-7 weeks from 11/18 now?
Dec 5, 2021, 12:07 am
#1769
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,699
No - it's normally just extended processing time - SUGGEST you call the national number and ask if they have the documentation and ask for a new ETA. This will ensure if they have it in limbo on their end that the agent you speak to requests an update.
Dec 6, 2021, 10:21 pm
#1770
Join Date: Sep 2014
Posts: 2,531
I'm here to report a data point and it's good news.
I had to do a DS-11 full application in person to replace my lost passport book. I paid for expedited processing and expedited mailing.
Submitted at Cook County Court in Chicago -- no appointments, 15 minute wait. I applied for normal book + passport card. (DS-64 reporting lost passport was submitted online when DS-11 filled out, around Nov 7)
Nov 12: Submitted application at acceptance facility
Nov 22: "In Process" (code 42 -- New Orleans)
Nov 23: check cashed
Dec 3: "Approved" (expected arrival date Dec 8)
Dec 3: Mailed via 1-day Priority Mail Express. Return address says "New Orleans" but tracking number said it originated in Tucson.
Dec 4: Passport book (old "e-Passport" style) arrives in my mailbox.
Total: 22 days (3 weeks + 1 day)
Basically 1 week to get there, and then 2 weeks to be approved, then fast next-day delivery.
I had to do a DS-11 full application in person to replace my lost passport book. I paid for expedited processing and expedited mailing.
Submitted at Cook County Court in Chicago -- no appointments, 15 minute wait. I applied for normal book + passport card. (DS-64 reporting lost passport was submitted online when DS-11 filled out, around Nov 7)
Nov 12: Submitted application at acceptance facility
Nov 22: "In Process" (code 42 -- New Orleans)
Nov 23: check cashed
Dec 3: "Approved" (expected arrival date Dec 8)
Dec 3: Mailed via 1-day Priority Mail Express. Return address says "New Orleans" but tracking number said it originated in Tucson.
Dec 4: Passport book (old "e-Passport" style) arrives in my mailbox.
Total: 22 days (3 weeks + 1 day)
Basically 1 week to get there, and then 2 weeks to be approved, then fast next-day delivery.