3000 bonus miles for 3-day rental with Avis until 2/28/2013 (updated)
#226
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,551
After e-mailing US Airways with my receipts, 7 of my 12 3k bonuses posted. They are still working on the other 5 after providing the rental number, date, location, and amount.
#227
Join Date: Dec 2002
Location: MHT, CHS
Programs: DL DM, Hilton Dia, Avis Pres Club
Posts: 1,248
#228
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,551
Platinum AT USairways.com
Their response noted:
I then added 3 ore rentals for them to credit.
Their response noted:
Dear Beofotch,
Thank you for contacting US Airways regarding your missing bonus miles
with our Avis partner. Thank you for your patience while we worked with
them for a resolution.
It has been determined there was a technical issue when Avis was sending
us the bonus miles for your reservations with them. It has since been
reported.
We have added 3,000 bonus miles for the following rentals:
4/2/12, 4/9/12, 4/16/12, 4/23/12, 5/14/12, 5/22/12, and 5/29/12
Due to system limitations, we were unable to open your attachments. We
would be happy to continue to work with our Avis partner on your behalf
to obtain the miles for 4/30/12 and 5/6/12. However, we will need a
little information from you.
Partner name: Avis
Location:
Transaction date(s): 4/30/12
Confirmation or reservation number:
Amount of transaction:
Partner name: Avis
Location:
Transaction date(s): 5/6/12
Confirmation or reservation number:
Amount of transaction:
We sincerely apologize for any inconvenience this experience has caused.
Once we have the above information, we will reach back out to our Avis
partner for resolution of the (2) remaining rentals that did not get the
3,000 bonus miles.
We appreciate you choosing US Airways. Our Preferred members are one of
our most valued assets.
Thank you for contacting US Airways regarding your missing bonus miles
with our Avis partner. Thank you for your patience while we worked with
them for a resolution.
It has been determined there was a technical issue when Avis was sending
us the bonus miles for your reservations with them. It has since been
reported.
We have added 3,000 bonus miles for the following rentals:
4/2/12, 4/9/12, 4/16/12, 4/23/12, 5/14/12, 5/22/12, and 5/29/12
Due to system limitations, we were unable to open your attachments. We
would be happy to continue to work with our Avis partner on your behalf
to obtain the miles for 4/30/12 and 5/6/12. However, we will need a
little information from you.
Partner name: Avis
Location:
Transaction date(s): 4/30/12
Confirmation or reservation number:
Amount of transaction:
Partner name: Avis
Location:
Transaction date(s): 5/6/12
Confirmation or reservation number:
Amount of transaction:
We sincerely apologize for any inconvenience this experience has caused.
Once we have the above information, we will reach back out to our Avis
partner for resolution of the (2) remaining rentals that did not get the
3,000 bonus miles.
We appreciate you choosing US Airways. Our Preferred members are one of
our most valued assets.
#229
Join Date: Mar 2011
Posts: 19
I tried to claim the missing 3,000 miles (which posted on the receipt) , but failed.
Dear sadida,
Thank you for contacting US Airways.
The bonus miles for using promotion code MUAA044 with our Avis partner
are available to our Preferred Members only. Based on your current
status, your Dividend Miles account is not eligible to receive this
offer. Please check out the link below for our most current offers with
our Avis partner.
http://shopping.usairways.com/en-US/...cars.html#Avis
Please contact Avis directly for any additional details about their
offers. We apologize for any confusion regarding this issue.
We appreciate this opportunity to further explain our Dividend Miles
partner offer and thank you for your continued support of US Airways.
Sincerely,
US Airways Dividend Miles
Dear sadida,
Thank you for contacting US Airways.
The bonus miles for using promotion code MUAA044 with our Avis partner
are available to our Preferred Members only. Based on your current
status, your Dividend Miles account is not eligible to receive this
offer. Please check out the link below for our most current offers with
our Avis partner.
http://shopping.usairways.com/en-US/...cars.html#Avis
Please contact Avis directly for any additional details about their
offers. We apologize for any confusion regarding this issue.
We appreciate this opportunity to further explain our Dividend Miles
partner offer and thank you for your continued support of US Airways.
Sincerely,
US Airways Dividend Miles
#230
Join Date: Jul 2007
Location: Myrtle Beach, SC
Programs: AA - Exec Plat, HHonors - Diamond, IHG - Spire, Hertz President Circle
Posts: 187
Emailed the preferred desk ...and got the 3K miles each for my past 3 rentals in April & May!!
^
Now here's to hoping my bonus miles for July's rentals post without having to email .
^
Now here's to hoping my bonus miles for July's rentals post without having to email .
#231
Join Date: Jan 2012
Location: DTW
Programs: Delta Platinum, Marriott Platinum, Hilton Diamond, IHG Platinum, Avis First
Posts: 106
3000 bonus miles for 3-day rental with Avis until 2/28/2013 (updated)
Emailed and got the miles for 5 rentals to post. Still awaiting a response for my question regarding why they didn't post automatically.
#232
Join Date: Nov 2009
Location: ILG
Programs: US CP, Marriott Life Platinum, AVIS 1st
Posts: 146
Well after many emails to both companies I finally got credit for all my bonus miles in 2012.
Dear 149113,
Thank you for contacting US Airways.
The 3000 bonus miles for the Avis rentals have now been added to your
Dividend Miles account. You may view this activity through your online
profile at www.usairways.com. We apologize for the delay and
inconvenience that you have experienced. Your account balance is now
2,835,421 miles.
We apologize for any inconvenience this may have caused.
We value your business and want to thank you for your continued support
of US Airways.
Dear 149113,
Thank you for contacting US Airways.
The 3000 bonus miles for the Avis rentals have now been added to your
Dividend Miles account. You may view this activity through your online
profile at www.usairways.com. We apologize for the delay and
inconvenience that you have experienced. Your account balance is now
2,835,421 miles.
We apologize for any inconvenience this may have caused.
We value your business and want to thank you for your continued support
of US Airways.
#233
Join Date: Jun 2008
Location: ORD
Programs: AA EXP / UA Lifetime Gold / Marriott Lifetime Plat / SPG Plat / Hyatt Diamond / HH Diamond / Avis CC
Posts: 483
Miles
Well after many emails to both companies I finally got credit for all my bonus miles in 2012.
Dear 149113,
Thank you for contacting US Airways.
The 3000 bonus miles for the Avis rentals have now been added to your
Dividend Miles account. You may view this activity through your online
profile at www.usairways.com. We apologize for the delay and
inconvenience that you have experienced. Your account balance is now
2,835,421 miles.
We apologize for any inconvenience this may have caused.
O
We value your business and want to thank you for your continued support
of US Airways.
Dear 149113,
Thank you for contacting US Airways.
The 3000 bonus miles for the Avis rentals have now been added to your
Dividend Miles account. You may view this activity through your online
profile at www.usairways.com. We apologize for the delay and
inconvenience that you have experienced. Your account balance is now
2,835,421 miles.
We apologize for any inconvenience this may have caused.
O
We value your business and want to thank you for your continued support
of US Airways.
#234
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
#237
Join Date: May 2010
Location: MCO
Programs: US Silver, DL Silver, Marriott Gold, Hyatt Plat
Posts: 46
I finally had one of my bonuses post...and was surprised to see that the 50% bonus on car rentals applies. So a 3,000 + 1,500 mile bonus isn't too bad! Looks like I'll still have to send an email to get the rest of them.
#238
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
#239
Join Date: May 2010
Location: MCO
Programs: US Silver, DL Silver, Marriott Gold, Hyatt Plat
Posts: 46
As long as you registered for this promo, which was mentioned briefly in another thread. There's still a little time left, but I might have just been lucky with this one.
#240
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
I also had to contact USAirways Customer Service to get my 3000 bonus miles to post. I simply used the form on the website, and did not use any special email address (my theory is that they all go to the same place anyway).
Now, I wonder if going forward, they will post automatically?
Now, I wonder if going forward, they will post automatically?