"Upgrade Waitlisted" to "Upgrade Denied" - What Does This Mean?
May 6, 2010, 1:20 pm
#91
Join Date: Mar 2009
Location: COS
Programs: UA Plat, Hilton Diamond, Hertz 5 Star
Posts: 677
Single class aircraft upgrade denied
I'm still trying to figure out how on the same itinerary I was “upgrade denied” on a CRJ-200, but no issue with the leg on an EMB-120 with .bomb trying to upgrade me.
May 11, 2010, 11:22 am
#92
Join Date: Jul 2007
Location: SFO
Programs: United 1kMM; AA EX Plat, Hilton Diamond and SPG Plat
Posts: 2,014
Ok so sadly this is my first trip after UDU 
.
On SFO-IAD on 5/13 FLT 198 when I log into my account and look at seating details I have one line for Flight confirmed UG pending and a second line Flight waitlist UG denied.
KVS Shows F and A at 9 and NF0, I know I may not clear, but what does UG Denied mean, do I need to call in?
.On SFO-IAD on 5/13 FLT 198 when I log into my account and look at seating details I have one line for Flight confirmed UG pending and a second line Flight waitlist UG denied.
KVS Shows F and A at 9 and NF0, I know I may not clear, but what does UG Denied mean, do I need to call in?
Last edited by FlyinHawaiian; May 11, 2010 at 11:41 am Reason: moved from UDU tracking thread; more topical here
May 11, 2010, 11:36 am
#93
Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
Ok so sadly this is my first trip after UDU .
On SFO-IAD on 5/13 FLT 198 when I log into my account and look at seating details I have one line for Flight confirmed UG pending and a second line Flight waitlist UG denied.
KVS Shows F and A at 9 and NF0, I know I may not clear, but what does UG Denied mean, do I need to call in?
.On SFO-IAD on 5/13 FLT 198 when I log into my account and look at seating details I have one line for Flight confirmed UG pending and a second line Flight waitlist UG denied.
KVS Shows F and A at 9 and NF0, I know I may not clear, but what does UG Denied mean, do I need to call in?
Last edited by BH62; May 11, 2010 at 11:37 am Reason: correct syntax
May 11, 2010, 11:49 am
#94
Join Date: Jul 2007
Location: SFO
Programs: United 1kMM; AA EX Plat, Hilton Diamond and SPG Plat
Posts: 2,014
In the same situation, but I did get some clarification from 1K desk. Was told yesterday that it "just" means you're still waitlisted despite the word "denied". The morning I did OLCI for the flight tomorrow (UA 916) & the checkin screen showed "waitlisted" & the BP says something like "go to the desk (podium?) for possible upgrade & seat assignment". Dummy booking still shows F4, but only windows, including the dreaded 1D (at least on a 757).
I've been watching my trip like a hawk sine the 100 hour window opened Sunday night, and I just hate this waiting....
May 11, 2010, 1:15 pm
#95
Join Date: Dec 2001
Location: Bloomington IN
Posts: 882
Had this show up on my itns from last weekend MR on the ORD-IND flight segment.
(30+/- minutes, no big deal).
Went to GA to inquire, and was put on upgrade list (#2).
First "checked in full" and so I took my assigned seat.
GA came on the plane and upgraded three of us to the still empty F seats
before the door closed.
Lesson: If I see this again, I'll request a "review" by the nearest RCC staff or
just call to get put on the upgrade list.
(30+/- minutes, no big deal).
Went to GA to inquire, and was put on upgrade list (#2).
First "checked in full" and so I took my assigned seat.
GA came on the plane and upgraded three of us to the still empty F seats
before the door closed.
Lesson: If I see this again, I'll request a "review" by the nearest RCC staff or
just call to get put on the upgrade list.
May 11, 2010, 1:41 pm
#96
Join Date: Feb 2007
Location: LAX
Programs: UA 1P
Posts: 291
+1 for the "denied" not meaning much. My "denied" turned into a confirmed upgrade 5 hours before my flight (via Easy Update) yesterday morning.
I already did OLCI so had to get my seat assignment and new BP at the ticket counter.
I already did OLCI so had to get my seat assignment and new BP at the ticket counter.
May 11, 2010, 3:10 pm
#97
Join Date: Jan 2002
Programs: HH Diamond, Marriott lifetime Plt, UA 1MM
Posts: 919
My flght TPA-ORD on 5/12 was listed as denied. Called the 1K desk and they said that it was a "glitch" and I was still waitlisted. My upgrade cleared about the 36hr point. Not sure if the 1k desk reapplied my upgrade request.
May 11, 2010, 3:39 pm
#98
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
Both segments of yesterday's LAX-BOS-SFO went to Waitlisted/Denied late on Friday after having been just Waitlisted. The "Denied" messages were a first for me. Called 1K; agent was familiar with the bug and assured me I was still waitlisted.
First segment cleared 8 hours out (and 58 names were left on upgrade list at gate!). Second cleared at gate. Pleasant surprises on both counts given cheapo L fares, high loads, and multiple GS pax. ^
First segment cleared 8 hours out (and 58 names were left on upgrade list at gate!). Second cleared at gate. Pleasant surprises on both counts given cheapo L fares, high loads, and multiple GS pax. ^
May 13, 2010, 10:27 am
#99
Join Date: Jul 2007
Location: SFO
Programs: United 1kMM; AA EX Plat, Hilton Diamond and SPG Plat
Posts: 2,014
So I'm travelling tonight, since Sunday all my segments changed from upgrade pending to "denied" did OLCI this AM and they now say again waitlist. Go figure.
No I just have to sweat out a battlefield UG on SFO-IAD F and A = 2 and IAD-SJU tomorrow = 9 (don't know why this has not cleared). I'm hopeful thus UDU thing works for me, but man I hate watiting.
No I just have to sweat out a battlefield UG on SFO-IAD F and A = 2 and IAD-SJU tomorrow = 9 (don't know why this has not cleared). I'm hopeful thus UDU thing works for me, but man I hate watiting.
May 13, 2010, 11:27 am
#100
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
flight 162 lax-bos this saturday 1/15
hoping i didn't lose my spot on the list when the u/g "attempted to clear" but couldn't due to the cr1/udu conflict
- sponsored cr1 applied 20 hours before udu 100 hour window opened for me as a 1k
- itin showed waitlisted as it should
- checked this morning at 7:30am-still waitlisted
- checked at 9am this morning (shortly after 48 hour window opened)-upgrade denied
- called
- u/g did not clear as there was a conflict between the cr1 and the udu request not being removed.
- agent removed the udu request
- u/g now shows waitlist
hoping i didn't lose my spot on the list when the u/g "attempted to clear" but couldn't due to the cr1/udu conflict
May 13, 2010, 11:46 am
#101
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,374
flight 162 lax-bos this saturday 1/15
hoping i didn't lose my spot on the list when the u/g "attempted to clear" but couldn't due to the cr1/udu conflict
- sponsored cr1 applied 20 hours before udu 100 hour window opened for me as a 1k
- itin showed waitlisted as it should
- checked this morning at 7:30am-still waitlisted
- checked at 9am this morning (shortly after 48 hour window opened)-upgrade denied
- called
- u/g did not clear as there was a conflict between the cr1 and the udu request not being removed.
- agent removed the udu request
- u/g now shows waitlist
hoping i didn't lose my spot on the list when the u/g "attempted to clear" but couldn't due to the cr1/udu conflict
May 13, 2010, 11:50 am
#102
Join Date: Sep 2006
Posts: 1,050
My upgrade on DEN-YVR on Friday was denied at 100hr mark.
I called 1K desk and the agent said I was on the waitlist with good opportunity.
I logged into .bomb at 48 hr, the upgrade status was still denied, but I was able to select a seat in F and the upgrade status turned confirmed.
I called 1K desk and the agent said I was on the waitlist with good opportunity.
I logged into .bomb at 48 hr, the upgrade status was still denied, but I was able to select a seat in F and the upgrade status turned confirmed.
May 13, 2010, 2:30 pm
#103
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
flight 162 lax-bos this saturday 1/15
hoping i didn't lose my spot on the list when the u/g "attempted to clear" but couldn't due to the cr1/udu conflict
- sponsored cr1 applied 20 hours before udu 100 hour window opened for me as a 1k
- itin showed waitlisted as it should
- checked this morning at 7:30am-still waitlisted
- checked at 9am this morning (shortly after 48 hour window opened)-upgrade denied
- called
- u/g did not clear as there was a conflict between the cr1 and the udu request not being removed.
- agent removed the udu request
- u/g now shows waitlist
hoping i didn't lose my spot on the list when the u/g "attempted to clear" but couldn't due to the cr1/udu conflict
May 13, 2010, 2:34 pm
#104
Join Date: Jan 2007
Location: SFO
Programs: United 1K, Marriott Platinum, SPG Platinum
Posts: 1,990
Haha i have an upgrade listed as "denied" for a leg next week. However, my seat is 2C, and the cabin is "first." So.... I don't think it's denied.
May 13, 2010, 2:36 pm
#105
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,605
