"Upgrade Waitlisted" to "Upgrade Denied" - What Does This Mean?
Jun 3, 2010, 5:06 pm
#136
Join Date: Mar 2010
Location: SAN & IAD
Programs: AA: Gold UA: 1K
Posts: 8
On the morning of my most recent IAD->SAN flight it said "Upgrade Denied" online. Security at IAD was a nightmare and when I arrived at the gate boarding had already started. I happened to notice that my name wasn't on the upgrade list anymore, so I casually asked the GA "Did you call [my name]?" She said "Sure did, here you go," and I got my upgraded ticket for 1B.
So yes, "Upgrade Denied" clearly means nothing.
So yes, "Upgrade Denied" clearly means nothing.
Jun 3, 2010, 5:16 pm
#137
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
On the morning of my most recent IAD->SAN flight it said "Upgrade Denied" online. Security at IAD was a nightmare and when I arrived at the gate boarding had already started. I happened to notice that my name wasn't on the upgrade list anymore, so I casually asked the GA "Did you call [my name]?" She said "Sure did, here you go," and I got my upgraded ticket for 1B.
So yes, "Upgrade Denied" clearly means nothing.
So yes, "Upgrade Denied" clearly means nothing.
Jun 16, 2010, 12:46 pm
#138
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,298
How's this for a combination of .dreck silliness and IM silliness?
1K, 777, domestic flight.. 48 hours out...
* "Upgrade denied"
* C9 D9 Z9 J9 NC0
* Only 7 seats occupied on the seat map
C'mon, really UA, it would kill you to confirm some 1K upgrades?
1K, 777, domestic flight.. 48 hours out...
* "Upgrade denied"
* C9 D9 Z9 J9 NC0
* Only 7 seats occupied on the seat map
C'mon, really UA, it would kill you to confirm some 1K upgrades?
Jun 23, 2010, 1:00 am
#139
Join Date: Feb 2008
Location: Independent! But mostly BKK, BCN, SFO, PDX, SEA...
Programs: Lawl COVID
Posts: 1,060
I checked in, with .bunk saying Denied all the way. Got to the airport, same deal. Ended up at the gate and checked the boards, it said 8 of 8 had cleared. My name was on the list, so I walked up and got handed a BP for 5F on the domestic 77.
Not the greatest flight but better than sitting in steerage.
Oct 18, 2010, 8:25 am
#140
Join Date: Sep 2007
Programs: UA-Plat, AA - EXP, SPG-Gold
Posts: 164
Upgrade denied
Has any of you received the following message? I did not clear the upgrade 72 hours prior to the flight but now I get this error:
Chicago, IL (ORD) San Juan, PR (SJU)
Flight Depart Arrive Cabin Seats
United 0568
ORD 08:50 AM
Thu, Oct 21, 2010 SJU 02:32 PM
Thu, Oct 21, 2010
First (NF) Flight: Waitlisted
Upgrade: Denied N/A
Chicago, IL (ORD) San Juan, PR (SJU)
Flight Depart Arrive Cabin Seats
United 0568
ORD 08:50 AM
Thu, Oct 21, 2010 SJU 02:32 PM
Thu, Oct 21, 2010
First (NF) Flight: Waitlisted
Upgrade: Denied N/A
Oct 18, 2010, 8:48 am
#141
Join Date: Mar 2009
Location: COS
Programs: UA Plat, Hilton Diamond, Hertz 5 Star
Posts: 677
I don't see in your profile any CO or UA status (*g level). Without it UDU isn't going to happen. If you do have status you'll need to call.
Oct 18, 2010, 8:50 am
#142
Join Date: Sep 2007
Programs: UA-Plat, AA - EXP, SPG-Gold
Posts: 164
I am prem ex with United and Plat with continental.
Oct 18, 2010, 8:53 am
#143
Join Date: Aug 2008
Location: DEN
Programs: Recovering after 7 years of UA 1K, Still UA Silver (Which means nothing), Marriott Lifetime Plat Pre
Posts: 1,950
Oct 18, 2010, 8:59 am
#144
Join Date: May 2006
Location: STL
Programs: UA Platinum, AA Platinum Pro, Marriott Platinum
Posts: 1,429
I had this happen with one of my itineraries; I was told that despite it showing I still appeared on the waitlist. I think its a glitch or some sort of indication in the UA system that the original window for the upgrade passed and no upgrade was processed, however that doesn't mean you aren't eligible for the upgrade.
Did you have a Mileage Plus or OnePass number in the PNR?
Did you have a Mileage Plus or OnePass number in the PNR?
Nov 3, 2010, 9:23 pm
#145
Join Date: Jul 2009
Location: Charlie West
Programs: HHonors Diamond; Delta Platinum; United 1P
Posts: 17
Same issue
My red eye tomorrow night from LAX to IAD also has "upgrade: Denied". I phoned into the call center, and was told I was in fact still waitlisted, and the .bomb was using new terminology? She wouldn't elaborate on what the eff that meant, but I am hoping I am still on the list.
Side bar - I'll be 1K after this flight! WOO HOO!
Side bar - I'll be 1K after this flight! WOO HOO!
Nov 29, 2010, 2:45 pm
#146
Join Date: Feb 2008
Location: Independent! But mostly BKK, BCN, SFO, PDX, SEA...
Programs: Lawl COVID
Posts: 1,060
Has anyone ever had their "Upgrade: Denied" ever switch to "Upgrade: Confirmed" on .bomb?
Jan 14, 2011, 11:42 pm
#147
Join Date: Jul 2006
Programs: UA 1K/1MM; HH Diamond; GM for everything else
Posts: 544
Ua.com shows upgrade denied. Are you still on the waitlist?
In one of my upcoming flights on United, I was waitlisted for Y to C upgrade when the ticket was cut. Later the status changed to "Upgrade: Denied". At that time, it showed 0 for all booking classes. Now a couple of seats in both F and Y cabins become available (F3, C3... Y6...). So I called 1K line to check if I am still on the waitlist. The answer given was yes. Is this true? The status shown on the website remains the same (denied) though.
Jan 15, 2011, 12:57 am
#148
Join Date: Dec 2010
Programs: United 1K; Hotels.com
Posts: 15
Last year, I went from upgrade pending to waitlisted to denied and then actually got the upgrade at the gate. I've only ever seen denied that one time. So, the only time my UG status showed as denied, I got the upgrade. Go figure!
Jan 15, 2011, 2:26 am
#149
Join Date: Sep 2010
Location: USA
Programs: UAmm, Hyatt Plat,Marriott Gold, AA EXP
Posts: 84
I had the exact same thing happen to me as well. Found out I had the upgrade by calling United.
Feb 1, 2011, 3:25 pm
#150
Join Date: Jan 2010
Location: LAX
Posts: 177
UDU denied because of through flight?
This is a slightly different case than others here, so I hope I picked the right thread.
I'm a 1P flying LAX - PDX this Friday on UA6904. It's a 1-stop connection through SEA with a plane change - CR7 on the first leg and EM2 on the second.
UDU was "pending" until the 72 hour mark (today), and then it changed to "denied". Both CSRs I've spoken with say it's not possible to upgrade the first leg because both have the same flight number and the second leg has no F cabin. I've asked them to split the flights, but both said it wasn't possible.
Is there anything else I can / should try at this point?
Is it impossible to upgrade one leg of a 'through flight' when the other leg has no F cabin?
Thanks!
I'm a 1P flying LAX - PDX this Friday on UA6904. It's a 1-stop connection through SEA with a plane change - CR7 on the first leg and EM2 on the second.
UDU was "pending" until the 72 hour mark (today), and then it changed to "denied". Both CSRs I've spoken with say it's not possible to upgrade the first leg because both have the same flight number and the second leg has no F cabin. I've asked them to split the flights, but both said it wasn't possible.
Is there anything else I can / should try at this point?
Is it impossible to upgrade one leg of a 'through flight' when the other leg has no F cabin?
Thanks!