Ask a United Reservation Agent - Q & A thread
Dec 22, 2009, 8:13 pm
#196
FlyerTalk Evangelist
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Originally Posted by jackal
Uh oh--don't tell the folks over in the TS&S forum! They'd say he's being brainwashed to always show ID at too young an age!
May 30, 2010, 10:21 am
#197
Join Date: Nov 2009
Posts: 33
Quick question. In a few weeks, I'll be flying MCT-DXB-IAD-PIT home from Muscat. My flights from DXB-IAD-PIT are on United however my flight MCT-DXB is on Oman Air.
My question is, will my bags be checked all the way to PIT, or will I have to go through customs and ticketing in Dubai because Oman Air and UA are not partners?
My question is, will my bags be checked all the way to PIT, or will I have to go through customs and ticketing in Dubai because Oman Air and UA are not partners?
May 30, 2010, 11:38 am
#198
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Quick question. In a few weeks, I'll be flying MCT-DXB-IAD-PIT home from Muscat. My flights from DXB-IAD-PIT are on United however my flight MCT-DXB is on Oman Air.
My question is, will my bags be checked all the way to PIT, or will I have to go through customs and ticketing in Dubai because Oman Air and UA are not partners?
My question is, will my bags be checked all the way to PIT, or will I have to go through customs and ticketing in Dubai because Oman Air and UA are not partners?
Do not know if UA & WY (Omar Air) have an interlining agreement but that is what you are looking for. A call to either (or someone with GDS access)should resolve the issue. BTW a single combined PNR is an indication of an interlining agreement.
Search on "interlining" on FT will show may threads on this but no answer on WY-UA
Jun 9, 2010, 10:00 am
#199
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If all UA employees were as wonderful and competent as FlyingNone I'd bet UA's profits would double. Hopefully new management will eliminate the ICC which would be a good start in that direction.
Thanks for posting.
Thanks for posting.
Jun 11, 2010, 12:19 pm
#200
Join Date: Jan 2001
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Posts: 2,070
Thank you as well for the compliment. I'm guessing, but maybe United has contracts with the ICC's. Don't contracts expire at some point ?
Mar 27, 2011, 12:33 am
#201
Join Date: May 2005
Posts: 1
MM fees
I have a question - my brother is a MM (has a million UA miles) and I am not, but also have a lot of miles. When I need to fly last minute, I use his miles and fees are waived if there are changes and I don't need to go after all.
If he flew using my miles, and had to cancel, would he also get his fees waived as he's the MM and it's his cancellation?
Thanks for all the advice!
If he flew using my miles, and had to cancel, would he also get his fees waived as he's the MM and it's his cancellation?
Thanks for all the advice!
Mar 27, 2011, 12:42 am
#202
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
I have a question - my brother is a MM (has a million UA miles) and I am not, but also have a lot of miles. When I need to fly last minute, I use his miles and fees are waived if there are changes and I don't need to go after all.
If he flew using my miles, and had to cancel, would he also get his fees waived as he's the MM and it's his cancellation?
Thanks for all the advice!
If he flew using my miles, and had to cancel, would he also get his fees waived as he's the MM and it's his cancellation?
Thanks for all the advice!
Welcome to FT!, r3325
Mar 27, 2011, 6:48 pm
#203
Join Date: Aug 2009
Location: SF East Bay
Programs: UA 1K, *A Gold, Hilton Silver, Marriott Plat+Amb, AA
Posts: 60
Hi,
Probably an often asked question but what is the best way of getting price matching by United for their flights? BMI are offering the same flights at a lower price than United.
Thanks,
Duck
Probably an often asked question but what is the best way of getting price matching by United for their flights? BMI are offering the same flights at a lower price than United.
Thanks,
Duck
Mar 27, 2011, 7:02 pm
#204
Moderator: United Airlines
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Mar 27, 2011, 7:45 pm
#205
formerly known as RK7
Join Date: Aug 1999
Location: Grass Valley SMF
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Posts: 720
Price matching. Brings back old memories... I remember where you could call reservations and they would actually do that.... It was fun to find a low fare and have them match it. Not anymore though..
Apr 5, 2011, 3:44 am
#206
Join Date: Jun 2006
Location: Chicago, Kailua-Kona, Cairns
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Posts: 740
Procedure to Notify Pax of schedule change
I've recently had two reservations changed by UA with no notice from anyone. Both happened to be flights thru GUM on Air Mike, so maybe that has been part of the problem.
Both flights actually changed dates and I'm trying to understand who's responsible for calling or emailing the PAX, and why it hasn't been done for either of these reservations.
Some visibility on the process would be appreciated.
Both flights actually changed dates and I'm trying to understand who's responsible for calling or emailing the PAX, and why it hasn't been done for either of these reservations.
Some visibility on the process would be appreciated.
Apr 5, 2011, 9:11 am
#207
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I've recently had two reservations changed by UA with no notice from anyone. Both happened to be flights thru GUM on Air Mike, so maybe that has been part of the problem.
Both flights actually changed dates and I'm trying to understand who's responsible for calling or emailing the PAX, and why it hasn't been done for either of these reservations.
Some visibility on the process would be appreciated.
Both flights actually changed dates and I'm trying to understand who's responsible for calling or emailing the PAX, and why it hasn't been done for either of these reservations.
Some visibility on the process would be appreciated.
as you get closer to day of flight) to log into your account and check your itineraries* and to keep tabs on this thread as if folks are posting, then it might be time to check your own itineraries.*There is now a nice and easily visible feature when checking your itineraries to see if you have had a schedule change in this thread starting with post 50.
Apr 6, 2011, 2:38 am
#208
Join Date: Jun 2006
Location: Chicago, Kailua-Kona, Cairns
Programs: UA 1K >2MM, IC Plat, Hilton Diamond, Marriott Gold
Posts: 740
*There is now a nice and easily visible feature when checking your itineraries to see if you have had a schedule change in this thread starting with post 50.
The error has been especially egregious in this case, because they changed the departure from a Monday to a Sunday, but didn't change any of the connections leaving the passenger "connecting" in GUM for 26 hours.
I'm trying to figure out where the moron is that would make this kind of ignorant change (without telling anyone).
Apr 6, 2011, 7:13 am
#209
Join Date: Mar 2010
Location: Illinois-downstate
Programs: UA 1K, UA MM, Marriott Platinum
Posts: 955
I'm upgraded (SWU) on a flight from BKK to ORD in early May. My routing is via SEA. I'm wondering, since there appears to be plenty of availability, if I could switch to 882 and fly NRT-ORD non-stop instead. Will I pay a change fee, and will my upgrade be honored? I'm a 1K. Thank you!
Apr 6, 2011, 7:46 am
#210
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,630
I'm upgraded (SWU) on a flight from BKK to ORD in early May. My routing is via SEA. I'm wondering, since there appears to be plenty of availability, if I could switch to 882 and fly NRT-ORD non-stop instead. Will I pay a change fee, and will my upgrade be honored? I'm a 1K. Thank you!