Consolidated "Lufthansa Upgrade With UA SWU Questions/Experiences" Thread [2010/11]
Mar 7, 2011, 8:19 pm
#226
Join Date: Jun 2007
Location: DEN
Programs: UA 1K, PC Plat Amb, HH Gold
Posts: 113
That's interesting... did you apply online, or at the gate?
Mar 7, 2011, 8:20 pm
#227
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
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Mar 7, 2011, 8:25 pm
#228
Join Date: Dec 2007
Location: LAX
Programs: UA 1K
Posts: 91
I should have mentioned that earlier; I was flying LH on a paper SWU Voucher.
At the gate, since it was a paper SWU for LH.
At the gate, since it was a paper SWU for LH.
Last edited by iluv2fly; Mar 7, 2011 at 9:44 pm Reason: merge
Mar 7, 2011, 8:27 pm
#229
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
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Mar 7, 2011, 8:35 pm
#230
Join Date: Dec 2007
Location: LAX
Programs: UA 1K
Posts: 91
So, L was never on that list but there was a bigger debate here on excluded L fares on LH international.
Mar 7, 2011, 8:42 pm
#231
Join Date: Mar 2011
Location: Colorado
Programs: Lifetime UA 1K, Lifetime Hilton Diamond, Lifetime Marriott Bonvoy Titanium
Posts: 1,261
United L is definitely not upgradeable. I returned from China a few weeks ago and business class was empty. I was in coach on an L fare with a systemwide about to expire, and they would not let me use it. They wanted 30K miles and $500 to upgrade.
Paper certificates seem to work on any LH fare if there are open seats. LH also sorts the list based on the time you are put on, and not by fare (according to a gate agent).
Paper certificates seem to work on any LH fare if there are open seats. LH also sorts the list based on the time you are put on, and not by fare (according to a gate agent).
Mar 7, 2011, 8:59 pm
#232
Join Date: Dec 2007
Location: LAX
Programs: UA 1K
Posts: 91
That is interesting and something I have heard before. There is definitely a fare restriction on the SWU LH vouchers; additionally, on top of fare class, is there is also a 'first come, first server' rule in place?
Mar 7, 2011, 9:28 pm
#233
Join Date: Feb 2010
Location: LAX
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Mar 8, 2011, 9:19 pm
#234
Join Date: Mar 2006
Location: SF, CA, US
Programs: AA Plat Pro, UA MM Gold, HHonors Silver, Marriott Bonvoy Plat, IHG Ambassador
Posts: 1,236
I bet this won't last. L is a bottom-feeder fare on LH, so I wouldn't be surprised if eventually LH says no upgrades from L, regardless of what the paper SWUs say. U is also not an excluding booking code, but I've always been told U is not upgradeable under any scheme.
Mar 9, 2011, 12:21 pm
#235
Join Date: Dec 2004
Posts: 5,632
http://www.flyertalk.com/forum/15360557-post30.html
Mar 9, 2011, 6:41 pm
#236
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
Anyone have luck upgrading >1 passenger to F? 3 of us are flying in Z and I want to try to upgrade all of us with SWUs but based on prior comments on insufficient catering, I'm concerned that 3 unplanned F passengers wont fly even if upgrade space is available Thoughts?
Mar 9, 2011, 6:48 pm
#237
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
Anyone have luck upgrading >1 passenger to F? 3 of us are flying in Z and I want to try to upgrade all of us with SWUs but based on prior comments on insufficient catering, I'm concerned that 3 unplanned F passengers wont fly even if upgrade space is available Thoughts?
Catering is more a matter of getting your upgrade request in time for them to load the food. We checked in a little over 2 hrs before departure.
Enjoy the service! I know some may gripe that the caviar is no longer beluga however I relished every last bit!
Mar 11, 2011, 4:17 am
#238
Suspended
Join Date: Mar 2010
Programs: Migros Cumulus Platinum Hero
Posts: 1,628
Unted Paper SWU - LH refuses Upgrade
I was due to fly today from MUC to JFK with a United ticket, booking class L, on an LH metal, also LH booking class L.
A friend from the forum sent me a UA SWU. According to both the voucher's T&Cs and to the UA website, it should be good for an upgrade:
Source: UA website
Now, LH has "eco full" but not overbooked. Hence no complimentary upgrade. Then comes the voucher which should do the upgrade.
LH refuses... Now I am left in MUC... Several thousands of Euros damage... LH station manager in MUC does not even read the T&Cs...
A friend from the forum sent me a UA SWU. According to both the voucher's T&Cs and to the UA website, it should be good for an upgrade:
Systemwide Upgrade terms and conditions
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1. Valid Carrier: This upgrade certificate may be used only on United, United Express or Lufthansa flights (only on multi-cabin aircraft) and not on flights operated by other airlines. Upgrade requests for flights marketed by other airlines but operated by United are only permitted at the airport on the day of travel, subject to availability.
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1a. Lufthansa Standby: This upgrade may be used on a standby basis, subject to availability, on the day of travel on any eligible Lufthansa flight in accordance with the terms and conditions of this certificate, except when booked in LH booking classes X, I, R, N, W, S and E. In addition L and T fares are also excluded for Intra-Europe flights. Please note: This upgrade requires a 14-day advanced notification to Mileage Plus in order to print and mail the certificate for presentation to Lufthansa on the day of departure. Please contact the MPI Service Center to have certificates printed.
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1. Valid Carrier: This upgrade certificate may be used only on United, United Express or Lufthansa flights (only on multi-cabin aircraft) and not on flights operated by other airlines. Upgrade requests for flights marketed by other airlines but operated by United are only permitted at the airport on the day of travel, subject to availability.
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1a. Lufthansa Standby: This upgrade may be used on a standby basis, subject to availability, on the day of travel on any eligible Lufthansa flight in accordance with the terms and conditions of this certificate, except when booked in LH booking classes X, I, R, N, W, S and E. In addition L and T fares are also excluded for Intra-Europe flights. Please note: This upgrade requires a 14-day advanced notification to Mileage Plus in order to print and mail the certificate for presentation to Lufthansa on the day of departure. Please contact the MPI Service Center to have certificates printed.
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Now, LH has "eco full" but not overbooked. Hence no complimentary upgrade. Then comes the voucher which should do the upgrade.
LH refuses... Now I am left in MUC... Several thousands of Euros damage... LH station manager in MUC does not even read the T&Cs...
Mar 11, 2011, 4:36 am
#239
Join Date: May 2004
Location: near FRA
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Mar 11, 2011, 4:38 am
#240
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