Secure Flight data incomplete Add "under view my itineraries"
Mar 22, 2011, 8:27 am
#91
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
I flew an international itinerary leaving last week, returning yesterday. Every time I checked it on-line, united.com said that my Secure Flight data were incomplete. I'd complete it and save it. The check box would go to green. Next time checked the itinerary, the same problem was back. Interestingly, I checked again this morning, even though I've flown all the flights, and it's back to incomplete. I completed it and saved it yet again!
Bruce
Bruce
Do you add your secure flight info for each flight or store the info in your profile? I have mine stored in my profile and it completes with the green check mark every time I make a reservation on-line, call web support to apply an e-cert or go to the airport to ticket with a paper voucher.
Mar 22, 2011, 8:30 am
#92
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
I do store it, and usually I have no problem. I did go back and noticed that what comes up as "incomplete" isn't Secure Flight but APIS data, so it's probably another system that's causing my problem.
Bruce
Bruce