Secure Flight data incomplete Add "under view my itineraries"
Dec 4, 2009, 9:37 am
#16
Join Date: Apr 2003
Location: SFO/桑港/旧金山, NRT/HND
Programs: UA 1K3MM, Marriot-Gold, HH-Gold, IHG-Pt, Amex-Pt, JPMorgan-Rsv
Posts: 72
I called 1K Desk now and they said those info is not needed for alreday-made reservations...
However the website still requests it with red sign and it can't be saved there which is not nice.
However the website still requests it with red sign and it can't be saved there which is not nice.
Dec 4, 2009, 9:43 am
#17
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Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
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Boo! What about the people who have multiple reservations? That is going to be a real pain.
Last edited by FriendlySkies; Dec 4, 2009 at 10:28 am Reason: typo
Dec 4, 2009, 9:44 am
#18
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Actually although it gave me the info that it couldn't be added the itinerary is now "green" and states that it has been added.
Dec 4, 2009, 9:50 am
#19
Join Date: Mar 2006
Location: Rockville, MD
Programs: Alaska-MVP100k; AA-Plat; HH-Diamond; Hertz Pres
Posts: 415
This program does not go into effect until summer 2010. But airlines have started collecting this data to exercise their IT systems. At least, that's what the US-GP desk told me.
Dec 4, 2009, 10:22 am
#20
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Location: Northeast Kansas | Colorado Native
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.bomb is also asking for the information when making a reservation..
Dec 4, 2009, 10:25 am
#21
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Join Date: Feb 2000
Location: Winter Garden, FL
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Great and I just finished adding it to 22 reservations. Only one wouldn't let me, which is an international award reservation with two of us on 1 PNR and waitlisted flights.
Actually although it gave me the info that it couldn't be added the itinerary is now "green" and states that it has been added.
Actually although it gave me the info that it couldn't be added the itinerary is now "green" and states that it has been added.
Bruce
Dec 4, 2009, 10:33 am
#22
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
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Oh, wait! I logged out and back in -- and the information is saved after all (even though the website told me repeatedly that it couldn't be saved). Strange.
Bruce
Bruce
Dec 4, 2009, 10:40 am
#23
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
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Dec 4, 2009, 10:52 am
#24
Join Date: Apr 2009
Location: SoCal
Programs: UA Plat, National Exec Elite
Posts: 833
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile 6.0) 320x240; VZW; UTStar-XV6175; Window Mobile 6.1 Standard
I just made a reservation and it had no problem taking my info. On the reservation it says it's complete.
Also, the site seemed to have been updated in other areas recently too, like the request upgrade page and how it says what airport when you type in the first couple letters or the code.
The multi city option was flawless in pricing out an 8 segment trip too, which was surprising. I was almost certain I would be forced to call.
I just made a reservation and it had no problem taking my info. On the reservation it says it's complete.
Also, the site seemed to have been updated in other areas recently too, like the request upgrade page and how it says what airport when you type in the first couple letters or the code.
The multi city option was flawless in pricing out an 8 segment trip too, which was surprising. I was almost certain I would be forced to call.
Dec 4, 2009, 10:59 am
#25
Join Date: Aug 2004
Location: ORD
Programs: UA 1K 1.5 MM, AA PLAT PRO 1MM
Posts: 573
Okay, I just logged back in and notice that this itinerary has a green check, so it looks like it took in the first place and .bomb was just having some "fun" with me. My other itineraries all have red checks. Not going to worry about those for now...
now it will be interesting to see how your return flight olci goes after updating your info
Dec 4, 2009, 12:55 pm
#26
Join Date: Jan 2000
Location: Boulder, CO and Waimea, HI
Programs: UAL 1K MM
Posts: 748
Same for me. Unable to update the secure info but apparently I have.
Dec 4, 2009, 1:02 pm
#27
Join Date: Dec 1999
Location: NorCal - 1K 2MM
Posts: 2,089
1. Entered secure flight info, gotten error message, exited, returned, and found material did enter correctly despite error message (as noted by other posters).
2. Done the same, exited, returned, and found the material did not enter.
3. Done the same, and green check appears immediately, apparently functioning as it's supposed to.
All in the same one hour. Lucky united.com uses a computer -- otherwise one might be getting really inconsistent results.....
Dec 4, 2009, 2:17 pm
#28
Join Date: Apr 2008
Posts: 2,358
The point I tried to make with my initial post is that the problem lies with United's system.
I support my assertion with the fact that the CBP machine at IAD already had my flight number listed that I took that brought me to IAD. At the same time, on United's system, it is saying that information about me is missing, but it is not. CBP had to have received my flight information from United.
Dec 4, 2009, 2:18 pm
#29
Join Date: Apr 2008
Posts: 2,358
xxxxx
Last edited by dgcpaphd; Dec 4, 2009 at 2:19 pm Reason: duplicate post
Dec 4, 2009, 2:19 pm
#30
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Thanks for the clarification. However, I was lazy and still suffering from a six hour time difference when I wrote my post. I know and knew the difference between the two terms.
The point I tried to make with my initial post is that the problem lies with United's system. I support my assertion with the fact that the CBP machine at IAD already had my flight number listed that I took that brought me to IAD.
At the same time, on United's system, it is saying that information about me is missing but it is not.
The point I tried to make with my initial post is that the problem lies with United's system. I support my assertion with the fact that the CBP machine at IAD already had my flight number listed that I took that brought me to IAD.
At the same time, on United's system, it is saying that information about me is missing but it is not.
How did Global Entry go? Were many people in line for regular customs, or was it pretty quiet?