Feb 3, 2024, 12:18 am
Last edit by: WineCountryUA
This is an archive thread, the active thread is UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile
united.com/preordermeals
Fall 2022 -- Only rare occasion widebodies and still hit or miss on narrow bodies.
Anticipated 1 June enhancements - UA bringing back hot meals to domestic first class -- 800 mile threshold, preorder still narrowbody only
uncomfirmed but source of earlier changes
UA is offering pre-order first class meal selection for selected domestic departures.
You receive, 4-5 days in advance, an individualized link to a selection of meals (with a caution these are not guaranteed)
generic link -- https://united.com/preordermeals
You have up until 24 hours prior to the flight to make a selection.
Note if the FA does not look in the right place on their iPhone, they may not see the pre-selection.
You can change your mind on the plane and make a different selection
If you change flights, the request is canceled and not transferred to the new flight
Initially offered on select departure from LAX (in Aug 2019) and then IAD
Some x-DEN flights started to appear in Jan 2020
Sample email
united.com/preordermeals
Fall 2022 -- Only rare occasion widebodies and still hit or miss on narrow bodies.
uncomfirmed but source of earlier changes
UA is offering pre-order first class meal selection for selected domestic departures.
You receive, 4-5 days in advance, an individualized link to a selection of meals (with a caution these are not guaranteed)
generic link -- https://united.com/preordermeals
You have up until 24 hours prior to the flight to make a selection.
Note if the FA does not look in the right place on their iPhone, they may not see the pre-selection.
You can change your mind on the plane and make a different selection
If you change flights, the request is canceled and not transferred to the new flight
Initially offered on select departure from LAX (in Aug 2019) and then IAD
Some x-DEN flights started to appear in Jan 2020
Sample email
Hi there,
We're happy to offer a variety of meals that you can preorder for flight UA XXXX on YYYY ZZZZ from AAA to BBB. Visit our meal selection page at united.com/preordermeals to choose your meal preference* from our menu of available options.
You can select your meal preference starting five days before your departure and up to 24 hours before your flight(s). If you don't want to choose a meal right now, you can let us know what you'd like to eat when you're on board.
Thank you for flying with us.
*After you select your entree, we'll do our best to reserve it for your flight(s). We try to serve you the meal you chose, but we can't guarantee it since availability of meal options may change. If you choose a meal and then decide that you'd like something different, we're happy to offer other meal options on board.
We're happy to offer a variety of meals that you can preorder for flight UA XXXX on YYYY ZZZZ from AAA to BBB. Visit our meal selection page at united.com/preordermeals to choose your meal preference* from our menu of available options.
You can select your meal preference starting five days before your departure and up to 24 hours before your flight(s). If you don't want to choose a meal right now, you can let us know what you'd like to eat when you're on board.
Thank you for flying with us.
*After you select your entree, we'll do our best to reserve it for your flight(s). We try to serve you the meal you chose, but we can't guarantee it since availability of meal options may change. If you choose a meal and then decide that you'd like something different, we're happy to offer other meal options on board.
UA preorder premium cabin meal, Y snacks/drinks {Archive}
Aug 16, 2021, 9:30 am
#196
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,060
More - if I log into the full site on my computer, it shows me *both* meal options. The one that doesn’t show on the mobile version is labeled “out of stock - may still be available on flight”
so they aren’t using this to plan / adjust inventory
so they aren’t using this to plan / adjust inventory
Aug 18, 2021, 10:30 am
#198
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 2,178
Aug 18, 2021, 11:21 am
#199
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Aug 19, 2021, 10:54 am
#200
Join Date: Sep 2008
Location: Seattle
Programs: United 1K, Alaska MVP 75K, HH Diamond
Posts: 638
I think United needs a reminder of the definition of choice, i.e., two or more options.. hehe..
Aug 19, 2021, 1:22 pm
#201
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,060
More yet - despite only one of the choices being available to pre-order, the other(better) option was available on board. Until the guy in 4c ordered the last one. Pre-ordering should solve the back row of F problem…
perhaps eventually
perhaps eventually
Sep 16, 2021, 4:44 pm
#202
Join Date: Sep 2008
Posts: 451
Preorder drinks and snacks for your flight - New?
I just got an email from United about preordering drinks and snacks for a flight on the 21st. I am also flying on the 18th but don't think I got an email for that flight. Is this something new? I flew two weeks ago and don't recall this option...
Last edited by WineCountryUA; Sep 16, 2021 at 6:35 pm Reason: merged with exisring thread
Sep 16, 2021, 5:38 pm
#203
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,665
I think I have been getting this for the past month at least. Have yet to "preorder" anything.
Sep 16, 2021, 6:10 pm
#205
Join Date: Sep 2008
Posts: 451
I got an email today for my flight on Tuesday from ORD-SFO. The following are the food options. I never buy food on board so don't know if these were always the options?
Pringles
Original potato crisps. Product is: Vegetarian, Vegan, Kosher
$4.00
Mega Omega Trail Mix
Walnuts, dried mango, almonds, cranberries, pumpkin seeds. Product is: Vegetarian, Vegan, Gluten-Free, Kosher
$5.00
Tru Fru Banana Bites
Hyper-dried bananas in dark chocolate. Product is: Vegetarian, Gluten-Free, Kosher
$5.00
Chips and Salsa Box
Sweet potato tortilla chips with roasted pepper salsa. Product is: Vegetarian, Vegan, Gluten-Free
$5.00
Recline Snackbox
Pirate's Booty white cheddar puffs, honey mustard pretzels, gummi bears, OREO cookies. Allergens: Wheat, Milk, Soy
$8.00
Takeoff Snackbox
Salami, apricots, gouda cheese spread, white cheddar cheese spread, multigrain crackers, cream crackers, smoked almonds, Toblerone. Allergens: Wheat, Almonds, Milk, Soy, Eggs
$10.00
Tapas Snackbox UA-910
Out of stock
(May still be available on flight)
Classic Beef Butter Burger with Cheddar - Retail
Out of stock
(May still be available on flight)
Kindred Selection Cheese Tray - Retail
Out of stock
(May still be available on flight)
Mediterranean Grain Bowl - Retail
Out of stock
(May still be available on flight)
Pringles
Original potato crisps. Product is: Vegetarian, Vegan, Kosher
$4.00
Mega Omega Trail Mix
Walnuts, dried mango, almonds, cranberries, pumpkin seeds. Product is: Vegetarian, Vegan, Gluten-Free, Kosher
$5.00
Tru Fru Banana Bites
Hyper-dried bananas in dark chocolate. Product is: Vegetarian, Gluten-Free, Kosher
$5.00
Chips and Salsa Box
Sweet potato tortilla chips with roasted pepper salsa. Product is: Vegetarian, Vegan, Gluten-Free
$5.00
Recline Snackbox
Pirate's Booty white cheddar puffs, honey mustard pretzels, gummi bears, OREO cookies. Allergens: Wheat, Milk, Soy
$8.00
Takeoff Snackbox
Salami, apricots, gouda cheese spread, white cheddar cheese spread, multigrain crackers, cream crackers, smoked almonds, Toblerone. Allergens: Wheat, Almonds, Milk, Soy, Eggs
$10.00
Tapas Snackbox UA-910
Out of stock
(May still be available on flight)
Classic Beef Butter Burger with Cheddar - Retail
Out of stock
(May still be available on flight)
Kindred Selection Cheese Tray - Retail
Out of stock
(May still be available on flight)
Mediterranean Grain Bowl - Retail
Out of stock
(May still be available on flight)
Sep 16, 2021, 10:01 pm
#206
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
I got an email today for my flight on Tuesday from ORD-SFO. The following are the food options. I never buy food on board so don't know if these were always the options?
Pringles
Original potato crisps. Product is: Vegetarian, Vegan, Kosher
$4.00
....
Mediterranean Grain Bowl - Retail
Out of stock
(May still be available on flight)
Pringles
Original potato crisps. Product is: Vegetarian, Vegan, Kosher
$4.00
....
Mediterranean Grain Bowl - Retail
Out of stock
(May still be available on flight)
David
Last edited by DELee; Sep 17, 2021 at 1:10 am
Sep 17, 2021, 11:41 am
#207
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,511
Does the BoB pre-order system recognize 1K status and not charge? Or if you want a free item, you need to wait until you're in flight?
Sep 17, 2021, 12:24 pm
#208
Join Date: Apr 2006
Location: CO hublette
Programs: UA AU MM,HH Diamond,Hyatt Globalist , Marriott Gold
Posts: 2,285
Sep 17, 2021, 4:31 pm
#209
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
How It Works
- Five days prior to departure, customers will see an option in the Reservation Details section of the United app or on United.com to pre-order food and beverage items available for their specific flight. Customers will also receive an email notifying them when pre-order is available.
- In economy cabins, customers can pre-order snacks and beverages from United's buy-on-board menu. They will be asked to enter their credit card information but will not be charged until the items are served to them onboard.
- In premium cabins, customers can select their meal option directly from the United app or website. Once they make their selection, they will get a receipt emailed to them.
David
Sep 17, 2021, 6:32 pm
#210
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,511
The problem is I don't trust the FA to not process the charge right before handing me the item, then I need to file a refund claim, unless their POS system is setup not to process a charge for a 1K member. I've had to remind too many FA's about the rule while they stood there with their hand out for my credit card.