Last edit by: WineCountryUA
This is an archive thread, the active thread is UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile
united.com/preordermeals
Fall 2022 -- Only rare occasion widebodies and still hit or miss on narrow bodies.
Anticipated 1 June enhancements - UA bringing back hot meals to domestic first class -- 800 mile threshold, preorder still narrowbody only
uncomfirmed but source of earlier changes
UA is offering pre-order first class meal selection for selected domestic departures.
You receive, 4-5 days in advance, an individualized link to a selection of meals (with a caution these are not guaranteed)
generic link -- https://united.com/preordermeals
You have up until 24 hours prior to the flight to make a selection.
Note if the FA does not look in the right place on their iPhone, they may not see the pre-selection.
You can change your mind on the plane and make a different selection
If you change flights, the request is canceled and not transferred to the new flight
Initially offered on select departure from LAX (in Aug 2019) and then IAD
Some x-DEN flights started to appear in Jan 2020
Sample email
united.com/preordermeals
Fall 2022 -- Only rare occasion widebodies and still hit or miss on narrow bodies.
uncomfirmed but source of earlier changes
UA is offering pre-order first class meal selection for selected domestic departures.
You receive, 4-5 days in advance, an individualized link to a selection of meals (with a caution these are not guaranteed)
generic link -- https://united.com/preordermeals
You have up until 24 hours prior to the flight to make a selection.
Note if the FA does not look in the right place on their iPhone, they may not see the pre-selection.
You can change your mind on the plane and make a different selection
If you change flights, the request is canceled and not transferred to the new flight
Initially offered on select departure from LAX (in Aug 2019) and then IAD
Some x-DEN flights started to appear in Jan 2020
Sample email
Hi there,
We're happy to offer a variety of meals that you can preorder for flight UA XXXX on YYYY ZZZZ from AAA to BBB. Visit our meal selection page at united.com/preordermeals to choose your meal preference* from our menu of available options.
You can select your meal preference starting five days before your departure and up to 24 hours before your flight(s). If you don't want to choose a meal right now, you can let us know what you'd like to eat when you're on board.
Thank you for flying with us.
*After you select your entree, we'll do our best to reserve it for your flight(s). We try to serve you the meal you chose, but we can't guarantee it since availability of meal options may change. If you choose a meal and then decide that you'd like something different, we're happy to offer other meal options on board.
We're happy to offer a variety of meals that you can preorder for flight UA XXXX on YYYY ZZZZ from AAA to BBB. Visit our meal selection page at united.com/preordermeals to choose your meal preference* from our menu of available options.
You can select your meal preference starting five days before your departure and up to 24 hours before your flight(s). If you don't want to choose a meal right now, you can let us know what you'd like to eat when you're on board.
Thank you for flying with us.
*After you select your entree, we'll do our best to reserve it for your flight(s). We try to serve you the meal you chose, but we can't guarantee it since availability of meal options may change. If you choose a meal and then decide that you'd like something different, we're happy to offer other meal options on board.
UA preorder premium cabin meal, Y snacks/drinks {Archive}
#181
Join Date: Sep 2014
Posts: 2,533
and then b) if we don't make our connection because UA's forced us to purchase connecting flights
what happens to our order? And does UA charge me anyway out of spite for making the order?
Look, no one is making you use this new option. You can continue to buy in the airport, bring your own, or buy on board from remaining options if you prefer. For a lot of us this is an improvement, since we can book ahead and know they won't run out.
#182
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Right now, with how UA's reduced its domestic schedule and only flying into specific airports from specific hubs, yes, it is forcing me to purchase connecting flights.
Yup. Them's the risks.
It's only an improvement if UA has an effective system that we, the caterers, the FAs, etc. can use.
Can't wait.
David
You take risks when you book a connection, including that you may lose your seats, pre-ordered meal, or upgrade if you miss your connection and are reaccomodated on a later flight.
Look, no one is making you use this new option. You can continue to buy in the airport, bring your own, or buy on board from remaining options if you prefer. For a lot of us this is an improvement, since we can book ahead and know they won't run out.
Can't wait.
David
#183
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,925
I'm waiting to see what the deal will be on the cutoff to order. i.e., will you be able to order if you are upgraded at T-24? Clearly, if upgraded at the gate, you wouldn't have a chance to pre-order. And as I wondered upthread, how will that affect the choice for these customers. I realize no system is perfect, but if you have a history of, say, knowing in general how to roughly accurately predict the preferences of a 16-seat F cabin - clearly, it's not always going to be 100% accurate, but much of the time, it would presumably come close. But let's say that 16-seat F cabin is full, but there are only 4 that couldn't pre-order - the chances of being as accurate with the smaller number is less. 2 vegetarians, for example, and you may have an issue.
Also, in IRROPS, what will happen? Will the order transfer over to the new flight if there is, say, 2 hours notice of the change? 3? Some other number? Or would it just get removed, and you could order whatever is left on the new flight.
I wish you could order more than 5 days in advance...often I'm busy on a trip and would rather order for the outbound and the return before leaving home. Hopefully this window will expand when the program is more mature (as well as the addition of fresh and even hot options).
Well, so if I pre-order for my family of 5 and I also want to order extra items, will this system a) handle one person ordering 15 Tapas boxes, 3 AHAs, 10 cans of potato chips, etc. and then b) if we don't make our connection because UA's forced us to purchase connecting flights, what happens to our order?
And does UA charge me anyway out of spite for making the order?
David
And does UA charge me anyway out of spite for making the order?
David
Look, I need to go SFO-YYZ in October, UAs nonstops don't start until November. So for my trip, I can choose to get on AC nonstop, or fly UA (or another carrier) with a connection. Nobody is forcing me to take the UA connection (and based on the nonstop pricing being cheaper, I'd say UA is not only not 'forcing' me to fly a UA connection, but even encouraging me not to).
#184
FlyerTalk Evangelist
Join Date: May 2000
Location: أمريكا
Posts: 26,770
Water, Pea Protein*, Refined Coconut Oil, Sunflower Oil, Natural Flavor, Contains 2% or less of: Rice Protein, Faba Bean Protein, Potato Starch, Salt, Fruit Juice (For Color), Vegetable Juice (For Color), Apple Fiber, Methylcellulose, Citrus Extract (To Protect Quality), Calcium Alginate Casing
And here are the ingredients from a meat based one:
PORK SALIVARY GLANDS AND FAT, CHORIZO SEASONING (PAPRIKA, SALT, SPICES, MUSTARD, GARLIC POWDER), PORK, VINEGAR, SOY GRITS, SODIUM NITRITE.
#185
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
I don't know what they use onboard, but this is the sausage ingredient list from one of the main plant-based companies:
And here are the ingredients from a meat based one:
Water, Pea Protein*, Refined Coconut Oil, Sunflower Oil, Natural Flavor, Contains 2% or less of: Rice Protein, Faba Bean Protein, Potato Starch, Salt, Fruit Juice (For Color), Vegetable Juice (For Color), Apple Fiber, Methylcellulose, Citrus Extract (To Protect Quality), Calcium Alginate Casing
PORK SALIVARY GLANDS AND FAT, CHORIZO SEASONING (PAPRIKA, SALT, SPICES, MUSTARD, GARLIC POWDER), PORK, VINEGAR, SOY GRITS, SODIUM NITRITE.
David
#186
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,784
Call me an anti faux'er but I don't want any part of it. I get enough chemical input as it is. I'm sure that I'm already pumped so full of preservatives that I won't require embalming when I pass on.
#187
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,359
Who eats pork salivary glands without sodium nitrite?
Mucho gusto, UA!
Mucho gusto, UA!
#188
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
Have a flight 8/10 ORD-SMF. Got the email a couple days ago about this option - but do not see any way to actually pre-order. Clicked the link in the email, it takes me to a page explaining the program, but the only thing to click on is a button that says "View Current Trip Details", which takes me to the general reservation information page with the usual change/cancel/seat change etc options, but I don't see anything about food/beverage pre-order. (Currently in Y.)
Did they just abandon this and forget to disable the emails?
Did they just abandon this and forget to disable the emails?
#190
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
Looks like United isn't actually doing this. Still no option to select anything for my Wednesday ORD-SMF flight on either the website or the app despite getting an email advertising the program 4 days ago.
Last edited by raehl311; Aug 9, 2021 at 9:27 pm
#192
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,059
For the 2nd (of 2) times Ive flown with the option to pre-select my meal (now for a Thursday ORD-SEA), there is only a single choice to choose from. For this flight, a vegi enchilada with Spanish rice. Am I missing the point??
#193
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
For you if you select now, it "reserves" the selection for the flight so you should get it before anyone else.
#194
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,059
In theory, it solves the who gets which of the two options problem by matching supply to demand. As a 1K, this shouldnt have been a frequent problem, but it was due to the front to back ordering.
but if you are going to serve a single thing, why bother?
**Could it be that there are 2 choices, catered in usual ratio, and the other choice has already been maxed out?**
but if you are going to serve a single thing, why bother?
**Could it be that there are 2 choices, catered in usual ratio, and the other choice has already been maxed out?**
#195
Join Date: Oct 2006
Location: EWR
Programs: UA 1K 1.5MM
Posts: 207
Bonus that I might be able to avoid the standard interaction from the window seat of "Juice Drop IPA please" "what?" "beer!"