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PlusPoints Polaris flight upgrade SUCCESS 2022

PlusPoints Polaris flight upgrade SUCCESS 2022

Old Nov 29, 2022, 6:07 am
  #136  
 
Join Date: Sep 2022
Programs: United
Posts: 10
Hello All,

Looking for help on this one. We are 8 days out and still NO movement as of yet, oddly enough our upgrade on the flight home Dec 13th cleared already, but not the flight there.



1. Route: IAD-LHR
2. Date: 12/7
3. Fare class: Currently 4 of us in Premium Plus (R)
4.
5. Used miles +Cash for upgrade
6. How many days/weeks in advance ticket was purchased: Booked in July
7.How many hours/days/weeks before departure did upgrade clear: Return flight on the 13th cleared to Polaris already, but not the flight going over. Current seat map shows 25 open in Polaris and the main cabin looks wide open as well. Any insight?
Skyking517 is offline  
Old Nov 29, 2022, 6:34 am
  #137  
 
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 361
1. Route: ORD-GRU
2. Date: 12/7
3. Fare class: R
4. O-J
5. # of PlusPoints: 30
6. How many days/weeks in advance ticket was purchased: February 2022 (9 months ago)
7. How many hours/days/weeks before departure did upgrade clear: cleared 8 days before departure, FINALLY

Last edited by leoo; Dec 5, 2022 at 8:53 pm
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Old Nov 29, 2022, 7:33 am
  #138  
 
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 361
Originally Posted by Skyking517
Hello All,

Looking for help on this one. We are 8 days out and still NO movement as of yet, oddly enough our upgrade on the flight home Dec 13th cleared already, but not the flight there.
I think you'll have more luck with this thread:
[Consolidated] Chance of upgrade clearing on my flight

Posting the exact flight (there are two IAD-LHR on Dec 7) and Mileage Plus status helps.

Here we only report cleared upgrades.
leoo is online now  
Old Dec 4, 2022, 11:55 am
  #139  
Used to be 'thiti'
 
Join Date: Jul 2005
Location: Denver, CO
Programs: UA-PP 1MM, Hyatt-Globalist, Bonvoy-LT Titanium, Hertz-Pres Cir
Posts: 189
1. Route: DEN-MUC
2. Date: 12/26/2022
3. Fare class: T
4. Y-J
5. # of PlusPoints: 320 for 4 pax
6. How many days/weeks in advance ticket was purchased: 8 weeks
7. How many hours/days/weeks before departure did upgrade clear: 4 weeks
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Old Dec 5, 2022, 3:01 pm
  #140  
In Memoriam, FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
1. Fra-ewr
2. 12/11
3. R
4. O-j
5. 20
6. 9/14
7. 12/1
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Old Dec 5, 2022, 4:47 pm
  #141  
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Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott Amb (LTT)
Posts: 10,307
1. EWR-W Europe
2. Dec 9
3. T
4. Y -> J
5. 80
6. 5 days
7. Overnight, after ticketing

Flight was J9...PN9 PZ0 when I booked. I knew the upgrade was a slam dunk but I checked using the date adjust feature of the website and saw myself at #1. Overnight I got upgraded along with several others as the flight went down to J6. Interestingly the flight is still showing PZ2 now.

I still have over 500 PPs to burn by July 2023 so might as well do it with these very cheap fares to parts of W Europe in winter.

Return flight is currently J9...PN9 PZ0 so I imagine I'm at/near the top with 20+ seats open.
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Old Dec 5, 2022, 8:48 pm
  #142  
 
Join Date: Nov 2008
Location: SFO
Programs: UA MM Gold, AA Ex Plat, SPG Plat,Hyatt Diamond, Marriott Gold, National Executive Elite
Posts: 982
whats the date adjust feature?


Originally Posted by RobOnLI
1. EWR-W Europe
2. Dec 9
3. T
4. Y -> J
5. 80
6. 5 days
7. Overnight, after ticketing

Flight was J9...PN9 PZ0 when I booked. I knew the upgrade was a slam dunk but I checked using the date adjust feature of the website and saw myself at #1. Overnight I got upgraded along with several others as the flight went down to J6. Interestingly the flight is still showing PZ2 now.

I still have over 500 PPs to burn by July 2023 so might as well do it with these very cheap fares to parts of W Europe in winter.

Return flight is currently J9...PN9 PZ0 so I imagine I'm at/near the top with 20+ seats open.
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Old Dec 6, 2022, 7:02 am
  #143  
 
Join Date: Jan 2021
Location: ORD, MCO
Programs: UA 1K
Posts: 268
1. Route: IAH-SYD
2. Date: 12/2
3. Fare class: A
4. O -> J
5. # of Plus Points: 30
6. How many days/weeks in advance ticket was purchased: 3 months
7. How many hours/days/weeks before departure did upgrade clear: 2 hours before departure
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Old Dec 6, 2022, 7:27 am
  #144  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,759
Originally Posted by cbrown5294
whats the date adjust feature?
Change the date of your smart phone to your travel date and open United.com for checking flight status. This works if your travel date is within seven days. Good luck.
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Old Dec 6, 2022, 7:35 am
  #145  
 
Join Date: Nov 2008
Location: SFO
Programs: UA MM Gold, AA Ex Plat, SPG Plat,Hyatt Diamond, Marriott Gold, National Executive Elite
Posts: 982
wow cool it worked !
Thanks

Originally Posted by Kmxu
Change the date of
your smart phone to your travel date and open United.com for checking flight status. This works if your travel date is within seven days. Good luck.
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Old Dec 8, 2022, 2:26 pm
  #146  
 
Join Date: May 2017
Posts: 2,211
Had an interesting clearance earlier today, either this was all coincidental timing, or something triggered the system to reevaluate upgrade inventory for release.

T-48 FRA-SFO had already cleared to RN only (PZ never requested). Now wanted to waitlist for PZ while maintaining RN space which is a problem in its own right as first agent said this wasn't possible. Different agent took care of it.

Flight was J9P2PN0PZ0, O5R2RN0 but agent on the phone agreed to work with the support desk to preserve the RN space while relisting the request. In the time it took to put it back into the economy fare/redeposit 20 plus points, apparently the upgrade space was released, as when the request was relisted it showed immediately available to (and did) confirm into Polaris for 40 plus points, even though nothing was available moments before. Even after the upgrade cleared the flight was now showing PN1 PZ1 RN1.

So either this was all done right as the system was doing a sweep to release upgrade space, or messing with the reservation/upgrade requests somehow triggered the inventory management system to reevaluate the upgrade allotments for the flight. Either way, ended up with a PZ clearance.
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Old Dec 8, 2022, 2:39 pm
  #147  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,759
Originally Posted by Lux Flyer
Had an interesting clearance earlier today, either this was all coincidental timing, or something triggered the system to reevaluate upgrade inventory for release.

T-48 FRA-SFO had already cleared to RN only (PZ never requested). Now wanted to waitlist for PZ while maintaining RN space which is a problem in its own right as first agent said this wasn't possible. Different agent took care of it.

Flight was J9P2PN0PZ0, O5R2RN0 but agent on the phone agreed to work with the support desk to preserve the RN space while relisting the request. In the time it took to put it back into the economy fare/redeposit 20 plus points, apparently the upgrade space was released, as when the request was relisted it showed immediately available to (and did) confirm into Polaris for 40 plus points, even though nothing was available moments before. Even after the upgrade cleared the flight was now showing PN1 PZ1 RN1.

So either this was all done right as the system was doing a sweep to release upgrade space, or messing with the reservation/upgrade requests somehow triggered the inventory management system to reevaluate the upgrade allotments for the flight. Either way, ended up with a PZ clearance.
Do you think that help desk might open up PZ space for this addition of PlusPoints? The first agent might be correct that PlusPoints could not be pulled twice for the same Polaris upgrade. My colleague had a similar situation but gate agent could not get it working. He eventually gave up.
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Old Dec 8, 2022, 3:06 pm
  #148  
 
Join Date: May 2017
Posts: 2,211
Originally Posted by Kmxu
Do you think that help desk might open up PZ space for this addition of PlusPoints? The first agent might be correct that PlusPoints could not be pulled twice for the same Polaris upgrade. My colleague had a similar situation but gate agent could not get it working. He eventually gave up.
No because the support desk doesn't have the ability to change the actual inventory levels - only revenue management systems control inventory allocations. When the support desk is "opening space" they aren't manipulating the inventory allotments for the flight, but rather they are forcing the booking code to be accepted even though the allotment for it is 0. The fact the actual inventory on the flight changed, even after the upgrade was done still showing PN1, PZ1, RN1, says something else was at work beyond just the support desk being available to assist.
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Old Dec 11, 2022, 5:11 pm
  #149  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,893
1. Route: SFO to TPE
2. Date: 12/29/2022
3. Fare class: W
4. Y-J
5. # of PlusPoints: 40
6. How many days/weeks in advance ticket was purchased: 3 months
7. How many hours/days/weeks before departure did upgrade clear: 2.5 weeks (upgraded sometime this morning)

lots of PNs for the longest time (almost wanted to buy up to R but R wasnt available) R is now available but was upgraded so it doesnt matter. P9 now with no PNs
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Old Dec 11, 2022, 7:16 pm
  #150  
 
Join Date: Jan 2021
Location: ORD, MCO
Programs: UA 1K
Posts: 268
1. Route: SYD-IAH
2. Date: 12/13
3. Fare class: A
4. O -> J
5. # of Plus Points: 30
6. How many days/weeks in advance ticket was purchased: 3 months
7. How many hours/days/weeks before departure did upgrade clear: T-24
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