2022 Let's Eat - Polaris Business
Jul 8, 2022, 5:23 am
#916
Join Date: Sep 2008
Location: IAH
Programs: Former UA1K transitioning to WFBF mentality
Posts: 779
Just off of UA972 (ORD-BRU). I came in with exceptionally low expectations based on this thread, but everything was pretty good.
Also a first for me on UA in a long time - asked for prosecco (since if you ask for champagne they sometimes are snippy) and was told they are out of prosecco but stocked one bottle of champagne (alas Gosset). Still I'm not complaining! [...]
Also a first for me on UA in a long time - asked for prosecco (since if you ask for champagne they sometimes are snippy) and was told they are out of prosecco but stocked one bottle of champagne (alas Gosset). Still I'm not complaining! [...]
Jul 8, 2022, 5:48 am
#917
Join Date: May 2017
Programs: United currently plat
Posts: 203
Just off of UA972 (ORD-BRU). I came in with exceptionally low expectations based on this thread, but everything was pretty good.
Also a first for me on UA in a long time - asked for prosecco (since if you ask for champagne they sometimes are snippy) and was told they are out of prosecco but stocked one bottle of champagne (alas Gosset). Still I'm not complaining! No real read on service because I express dined. Sorry about the quality and half eaten meal 😬
Also a first for me on UA in a long time - asked for prosecco (since if you ask for champagne they sometimes are snippy) and was told they are out of prosecco but stocked one bottle of champagne (alas Gosset). Still I'm not complaining! No real read on service because I express dined. Sorry about the quality and half eaten meal 😬
I’ve never heard of not asking for champagne!? Glad you were obliged, and that your meal was to your satisfaction.
Jul 9, 2022, 9:10 pm
#918
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Just off of UA972 (ORD-BRU). I came in with exceptionally low expectations based on this thread, but everything was pretty good.
Also a first for me on UA in a long time - asked for prosecco (since if you ask for champagne they sometimes are snippy) and was told they are out of prosecco but stocked one bottle of champagne (alas Gosset). Still I'm not complaining! No real read on service because I express dined. Sorry about the quality and half eaten meal 😬
Also a first for me on UA in a long time - asked for prosecco (since if you ask for champagne they sometimes are snippy) and was told they are out of prosecco but stocked one bottle of champagne (alas Gosset). Still I'm not complaining! No real read on service because I express dined. Sorry about the quality and half eaten meal 😬
Jul 9, 2022, 9:38 pm
#919
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,465
That smoked salmon appears to be a free bonus? I double and triple checked the menu and didn't see any mention of it...
Jul 9, 2022, 10:23 pm
#920
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
Here's that meal from MUC-DEN with the "fish arrabbiata." Amazing how different the cauliflower salad looks compared with the one out of CDG.
Last edited by cricketer; Jul 10, 2022 at 3:02 pm
Jul 10, 2022, 12:42 am
#921
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K MM, DL Diamond, NK Gold, Mariott LT Plat/Titanium, Hyatt Globalist, Hilton Gold
Posts: 925
Flying ZRH to ORD today. Thankfully there is a Pret near the gate so I can buy an edible meal to take into Polaris. I saw the crew in line behind me and commented that they must be tired of the horrible meals. One replied “why do you think we’re in line? It gets worse every day. Our crew meals are just as bad.”
Jul 10, 2022, 8:29 am
#923
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
Jul 10, 2022, 8:35 am
#925
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
We are flying NRT-EWR in a few days -- what used to be the crown jewel of UA catering is now less than DSM - ORD. I've stopped ordering any food on UA and my wife is pissed that we are flying UA instead of NH home -- I've already spent enough to be GS for 2023 -- maybe she is right I should start burning miles on NH.....
Jul 10, 2022, 10:57 am
#926
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K MM, DL Diamond, NK Gold, Mariott LT Plat/Titanium, Hyatt Globalist, Hilton Gold
Posts: 925
Here is the snack basket and pre-arrival snack today ZRH to ORD. Passengers looked confused by these snack choices. The menu said Hamburger Wellington but pizza was catered instead. It also listed a raspberry cake but that was not catered. No PDB provided and the purser was visibly angry the entire flight. He scolded the other FA for not arranging the water bottles in straight lines in front of me. The crew stayed in the galley for the entire flight and did not proactively offer anything.
Jul 10, 2022, 12:13 pm
#927
Join Date: Jul 2016
Programs: United, Southwest
Posts: 572
Flying ZRH to ORD today. Thankfully there is a Pret near the gate so I can buy an edible meal to take into Polaris. I saw the crew in line behind me and commented that they must be tired of the horrible meals. One replied “why do you think we’re in line? It gets worse every day. Our crew meals are just as bad.”
Maybe everyone needs to email their sad food photos and ask for compensation??
Jul 10, 2022, 12:49 pm
#928
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,663
ORD to / from LHR last week. For starters, better food options at the ORD Polaris lounge vs the LHR United Club. The flight staff advised me to wait for the arrivals lounge for breakfast, to put the situation in perspective. I at nothing on the ORD - LHR flight. The lounges and the sleep were the highlights of the trip. In light of the ceaseless flight disruptions the lounges and the food at the lounges were invaluable. The cauliflower and grape option served with the chicken is odd at best. I slept 6 hours on the ORD-LHR flight and slept 4 hours on the LHR-ORD flight and the flight experiences were better suited to sleep. The food options certainly were not aspirational but United isn't known for food. Menus on the ORD-LHR flight; but no menus on the LHR-ORD flight.
Last edited by view-with-a-room; Jul 10, 2022 at 12:57 pm
Jul 10, 2022, 1:48 pm
#929
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K MM, DL Diamond, NK Gold, Mariott LT Plat/Titanium, Hyatt Globalist, Hilton Gold
Posts: 925
This is AWESOME news as i am planing to do the same thing on my ZRH - ORD flight in September. Do you remember which gate/concourse? There are (according to the ZRH website) four Prets - one before security, and one each at B, D and E. The ones at D and E open at 5 am and the B one opens "according to flight schedules. I would prefer to buy food AFTER Security for fear something I order might not pass muster (or mustard?) Did you not eat ANY of the Polaris offerings? That the crew was doing the same thing really is sad. Thanks for the info.
Maybe everyone needs to email their sad food photos and ask for compensation??
Maybe everyone needs to email their sad food photos and ask for compensation??
Jul 10, 2022, 3:06 pm
#930
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
