Jan 28, 2024, 1:18 pm
PDB back! Experiences.
Mar 27, 2023 | 5:20 pm
#91
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 18,093
What erks me the most are the FAs literally standing around in the gallery doing nothing but chatting with each other. If it was a full flight and no time than I’d let it pass. I politely asked for a morning screwdriver and they got upset that I interrupted their conversation. U can imagine my reaction. U have all the time in the world
Mar 27, 2023 | 8:54 pm
#92
Join Date: Nov 2018
Location: TUL
Programs: Delta, Marriott, IHG Platinum
Posts: 299
What erks me the most are the FAs literally standing around in the gallery doing nothing but chatting with each other. If it was a full flight and no time than I’d let it pass. I politely asked for a morning screwdriver and they got upset that I interrupted their conversation. U can imagine my reaction. U have all the time in the world
Mar 28, 2023 | 7:07 am
#93
Join Date: Mar 2023
Location: SRQ
Programs: UA 1K, Marriott LT Titanium, Hertz PC
Posts: 416
I called the 1K customer service date and asked about the PDB policy. They said in so many words that there is no official policy. It’s up to the FA discretion. The fact is Covid gave United the reasoning for cutback of services. Now that the pandemic is largely over the FAs got used to not doing PDB and don’t feel they should resume.
I got my screwdriver and they gave me the old dirty look like I was a three headed alien
I got my screwdriver and they gave me the old dirty look like I was a three headed alien
Last edited by WineCountryUA; Mar 28, 2023 at 3:40 pm Reason: merging consecutive posts by same member
Mar 28, 2023 | 9:45 am
#94
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,639
Mar 28, 2023 | 11:47 am
#95
Join Date: Aug 2005
Location: FLL
Programs: UA Gold 1MM, Marriott Bonvoy LTTE, BA Silver
Posts: 7,725
Does the fact that FA's start to get paid in full when the door closes factor into this? Their only real driver is a passion for customer service and/or pride in their job. And we all know how that works at UA...
Mar 28, 2023 | 11:57 am
#96
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,921
PBI-EWR 737-900 early morning flight asked FA bringing around tray of water & juice if I could have a bloody mary. She said, "Not now, but once we're up in the air." I replied, "Sounds good. Thanks!" Then when I got up to pee before door closing, I asked the other FA who was in the galley, "Hey, any chance of a bloody mary? I'm heading home and it's been a tough trip." He replied, "We're not allowed to, but I don't care.", and proceeded to make me one.
Apr 2, 2023 | 10:41 am
#97
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
4/1 UA 3707 RDU-EWR EMB-175: No PDB
It's still really inconsistent on the regional jets.
It's still really inconsistent on the regional jets.
Apr 6, 2023 | 11:36 am
#99
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
4/4 UA 6082 IAH-HRL EMB-175: No PDB. No service in the air either 
Apr 8, 2023 | 7:11 pm
#100
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,652
4/7 MCI-EWR A319 - 
choice of water or OJ
4/8 PWM-ORD E175 -
nothing. Only 7/12 in F.
4/8 ORD-MCI A319 - choice of water or sparkling wine
choice of water or OJ4/8 PWM-ORD E175 -
nothing. Only 7/12 in F.4/8 ORD-MCI A319 -
choice of water or sparkling wine
Apr 10, 2023 | 10:23 am
#101
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
4/6 UA 2165 RDU-IAH 737-900: No PDB
4/6 UA 1488 IAH-DEN 737-900: No PDB
Both flights were delayed but it was still disappointing.
4/6 UA 1488 IAH-DEN 737-900: No PDB
Both flights were delayed but it was still disappointing.
Apr 13, 2023 | 5:09 am
#105
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,875