Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are no long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are no long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2020]
#151
Join Date: Feb 2010
Posts: 1,263
Yes you will have to call -- do not check in online as you can get split PNR due to CPU waitlisting.
DO not believe the PNR need to be split as no changes need to be made to the ticket -- just seating assignments.
However, split PNRs in irrops is not a big deal especially for someone with status.
DO not believe the PNR need to be split as no changes need to be made to the ticket -- just seating assignments.
However, split PNRs in irrops is not a big deal especially for someone with status.
#152
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
Thanks for that. I ended up calling them because I had no email confirmation related to this charge. They couldn't find it initially either. It turns out that there was a snafu on the corp travel agency booking that erroneously put through a seat upgrade. The MP agent was able to back it out and I should be refunded within a few days.
#153
Join Date: Feb 2013
Location: LAX
Posts: 211
I'm going to fly LAX-BOG-LAX on Avianca which is about 7,000 miles round trip and the ticket will cost about $800. According to the new PQP rules, if it's an 016 ticket I will get 800 (give or take) PQP but if it's not an 016 ticket I will get about 1400 PQP. Obviously I'd prefer to get 1400 if possible.
The problem is, I tried looking up what exactly generates an 016 ticket vs. not and I can't find much info. I will be booking through a corporate travel system and can book the the ticket branded as UA or I can buy the ticket branded as AV. Is there a way I can guarantee I get a non-016 ticket here?
The problem is, I tried looking up what exactly generates an 016 ticket vs. not and I can't find much info. I will be booking through a corporate travel system and can book the the ticket branded as UA or I can buy the ticket branded as AV. Is there a way I can guarantee I get a non-016 ticket here?
#154
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
The problem is, I tried looking up what exactly generates an 016 ticket vs. not and I can't find much info. I will be booking through a corporate travel system and can book the the ticket branded as UA or I can buy the ticket branded as AV. Is there a way I can guarantee I get a non-016 ticket here?
#156
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
If you book through a travel agent, IATA guidance is that they should use the marketing carrier of the first international flight in most cases.
#157
Join Date: Sep 2012
Programs: AA EXP, UA 1K, Hilton Diamond, Hyatt Globalist
Posts: 126
earning RDM on UA for a LH ticketed, NZ metal and flight number
Flying to AKL this fall in J. Bought my ticket through LH, so 220 ticket stock. Most flights, including a code share on CX metal, have LH flight numbers and booked into P; but the code share flight with NZ has a NZ flight number and booked into J. Will that NZ leg earn RDM as an LH ticket (300%), or as an NZ ticket (125%)? And my operating presumption is that the entire itinerary will earn PQP as RDM/5 given the LH ticket number.
TIA for the wisdom.
TIA for the wisdom.
#158
Join Date: Jan 2010
Location: SFO
Posts: 1,754
Flying UA118 ORD-EDI at the end of May. What terminal will I be departing from in ORD, and is there a Priority Pass lounge available to me? We have an almost 5 hour layover in Chicago.
I also think I will have 2x United Club Passes (via Credit) card, so if no Priority Pass, I should be able to use these, correct?
I also think I will have 2x United Club Passes (via Credit) card, so if no Priority Pass, I should be able to use these, correct?
#159
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
Flying to AKL this fall in J. Bought my ticket through LH, so 220 ticket stock. Most flights, including a code share on CX metal, have LH flight numbers and booked into P; but the code share flight with NZ has a NZ flight number and booked into J. Will that NZ leg earn RDM as an LH ticket (300%), or as an NZ ticket (125%)? And my operating presumption is that the entire itinerary will earn PQP as RDM/5 given the LH ticket number.
TIA for the wisdom.
TIA for the wisdom.
Who's operating the segment in question? If you're asking if you're going to get credit for a segment in LH J for a flight that's ticketed as NZ J, the answer is no; NZ J almost certainly maps behind the scenes to LH P. J is ZN's lowest business class fare bucket.
#160
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Flying UA118 ORD-EDI at the end of May. What terminal will I be departing from in ORD, and is there a Priority Pass lounge available to me? We have an almost 5 hour layover in Chicago.
I also think I will have 2x United Club Passes (via Credit) card, so if no Priority Pass, I should be able to use these, correct?
I also think I will have 2x United Club Passes (via Credit) card, so if no Priority Pass, I should be able to use these, correct?
Yes, United Club passes can be used. Use a Club in either Concourse B of Terminal 1, or Concourse F in Terminal 2 (They are all connected airside).
Do not use the Club in Concourse C of Terminal 1, as it is a not a full service club.
Discussion of the United Clubs at ORD
#161
Join Date: Mar 2013
Programs: UA 1MM; Marriott LT Titanium
Posts: 678
Looking at a PlusPoints upgrade for FRA-IAD-EWR.
FRA-IAD is waitlist and at the checkout screen it says "30 PlusPoints" (Upgrade from Premium economy to Business)
IAD-EWR is a confirmed upgrade and at the checkout screen it says "Included"
I thought with the new program, you couldn't get any "free" upgrades so if my waitlist for FRA-IAD does not clear, am I to assume I will not get refunded 30 PlusPoints that were essentially used for IAD-EWR?
FRA-IAD is waitlist and at the checkout screen it says "30 PlusPoints" (Upgrade from Premium economy to Business)
IAD-EWR is a confirmed upgrade and at the checkout screen it says "Included"
I thought with the new program, you couldn't get any "free" upgrades so if my waitlist for FRA-IAD does not clear, am I to assume I will not get refunded 30 PlusPoints that were essentially used for IAD-EWR?
#162
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
Delta Gate at MSP
My DEN-MSP flight ended up finishing at a Delta gate last night. Is this unusual? It made me appreciate the location of the United gates, because I felt like I had to walk a mile to get to baggage claim. Plus the escalator was out that we needed to get to rental cars.
Not loving MSP.
Not loving MSP.
#163
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,419
My DEN-MSP flight ended up finishing at a Delta gate last night. Is this unusual? It made me appreciate the location of the United gates, because I felt like I had to walk a mile to get to baggage claim. Plus the escalator was out that we needed to get to rental cars.
#164
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
To answer your specific question, if you waitlist FRA-IAD and IAD-EWR, and IAD-EWR clears, 30 points will be deducted. If FRA-IAD does not clear, you will get a refund of 10 points, because IAD-EWR would be a 20-point upgrade.
However, a Premium Plus fare books into B on the domestic connection, which is eligible for instant upgrades into PN space (GS/1K members) or PZ space (all other Premier members). Therefore, if there is availability in PZ now on IAD-EWR, waitlist the instrument only on FRA-IAD, and then go in and confirm the instant upgrade on IAD-EWR. If not, you can still choose to waitlist only the international leg, so that you don’t waste 20 points on a one-hour flight.
#165
Join Date: Jul 2018
Location: TPE<->SFO
Posts: 98
I'm seeing conflicting results on the internet, but is there a way to see if a flight has Premium Plus space that can be instantly confirmed using Plus Points? Kind of like you can look up PZ space? I'm flying on a K class ticket next week, but would like to use 20 Plus Points to upgrade if I can find if there is space.