Voluntary Denied Boarding - VDB/Bump Experiences on UA [2019]
#166
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Last Saturday, EWR-LHR, they came on board near departure time and announced a $5000 voucher to anyone who would take a three-hour later flight. A woman, another guy and I ran up. The woman, who was first, had checked baggage, so they wouldn't take her. Unfortunately (for me), the second person had no luggage and was there before me. He got VDB's for the 5G's. Big bummer for me. Could have gone the next day even.
I have been offered only one buy out for a "over sold" flight since Jan 1 and agreed to take the cash, however, when it came time to actually collect they told me to board that I "wasn't needed". The whole thing did create a bit of a hassle as I was a window seat and had to board basically last. A bit surprised you have been hit up on so many flights. BTW, the offer was at the gate, not at check in.
#167
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
$1000 VDB Cert ORD-CLE 12-MAY
Award flight.
Late Sunday afternoon on Mother's Day (May 12).
The UA 738 was over by four(4) and delayed, so no mis-connects
Four vols needed, each receiving $1000.
I had gotten protected on the next flight ORD-CLE and arrived 25 minutes after my original flight.
Thank you and welcome aboard.
Late Sunday afternoon on Mother's Day (May 12).
The UA 738 was over by four(4) and delayed, so no mis-connects
Four vols needed, each receiving $1000.
I had gotten protected on the next flight ORD-CLE and arrived 25 minutes after my original flight.
Thank you and welcome aboard.
#168
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
$500 VDB Cert CLE-EWR 09-May
Was flying CLE-EWR-STL on an award ticket.
CLE-EWR was over by one(1).
Offered at ticket counter and again at the gate.
$500 voucher received and routed CLE-ORD-STL on AA.
Arrived before my original UA itinerary via EWR.
CLE-EWR was over by one(1).
Offered at ticket counter and again at the gate.
$500 voucher received and routed CLE-ORD-STL on AA.
Arrived before my original UA itinerary via EWR.
#169
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Did they book you into a revenue fare class on AA? If so, make sure you dip in and get your credit (at least the flown miles / segments / qualifying miles).
#170
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
I have been offered only one buy out for a "over sold" flight since Jan 1 and agreed to take the cash, however, when it came time to actually collect they told me to board that I "wasn't needed". The whole thing did create a bit of a hassle as I was a window seat and had to board basically last. A bit surprised you have been hit up on so many flights. BTW, the offer was at the gate, not at check in.
The last time I had to go to the gate for possible VDB, they were saved by misconnects, and I ultimately did board last to my bulkhead Y seat fearing the worst, but the FA had protected my overhead. ^ ^ Not sure how he knew, but I appreciated it greatly.
#171
Join Date: Jun 2016
Posts: 148
Has anyone ever proactively called in after submitting a bid to see if a phone agent will take an early bid and move you to a different flight (earlier or later)?
#172
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
With that said, you could certainly try, and if you got lucky enough that they would switch you, you wouldn't be getting a voucher.
#174
Join Date: Apr 2009
Posts: 183
I had an offer before my ORD-NRT flight for 400 600 700 or 11k, 13k, or 14k miles. However the flight got delayed because of mechanical so no point.
#175
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,345
Took a $1,000 VDB on LAS-ORD a few days ago. I SDC'd to this flight the day before and I was on a paid FC fare. I always double-check my check-in so I did the morning of the flight and the app solicited for volunteers. I figured I would test things out so I selected the $800 option.
At the airport I was originally told they were over by 2 but they had no way to get me to my destination in FC so they declined me. They then made a general announcement for two volunteers with flexible travel plans. Two guys came up and she offered to rebook them for the next day. I didn't even think to ask about that because I was already on the road for four straight weeks. I went back to the GA and asked if she could get me back the next day and she said of course. So I moved back up to #1 volunteer. She told me to board and she would come get me if she needed me.
After I boarded I noticed a new name appear as #1 on the upgrade list (not on the standby list). Then I saw my seat become available so I knew they bumped me. They gave #1 on the upgrade list my seat in FC and I got the bump. Not sure if he was a misplaced F passenger or what happened since his name definitely appeared after the T-30 cut off check-in time.
I then found flights OAL for the same day that they happily booked me into. This became a disaster but that's for another thread.
-RM
At the airport I was originally told they were over by 2 but they had no way to get me to my destination in FC so they declined me. They then made a general announcement for two volunteers with flexible travel plans. Two guys came up and she offered to rebook them for the next day. I didn't even think to ask about that because I was already on the road for four straight weeks. I went back to the GA and asked if she could get me back the next day and she said of course. So I moved back up to #1 volunteer. She told me to board and she would come get me if she needed me.
After I boarded I noticed a new name appear as #1 on the upgrade list (not on the standby list). Then I saw my seat become available so I knew they bumped me. They gave #1 on the upgrade list my seat in FC and I got the bump. Not sure if he was a misplaced F passenger or what happened since his name definitely appeared after the T-30 cut off check-in time.
I then found flights OAL for the same day that they happily booked me into. This became a disaster but that's for another thread.
-RM
#176
Join Date: Dec 2018
Location: ORD
Programs: UA 1K
Posts: 16
UA 537 ORD-DFW. Flight delayed, previous ORD-DFW flight cancelled. They asked for volunteers at gate for $1000 vouchers. I was interested but there was a mob of people at the desk so I boarded the plane.
During boarding I saw several people from the line board the flight. At the end, an agent came on and said they needed one more and offered $3000. I popped out the phone and checked Kayak to see what a one way on another airline would be (~$400). Offer goes up to $4000 while I was checking so I hit the call button. Had plans that night, but for $4k, come on...
(edited) Note, they could not confirm a seat on a new UA ORD-DFW flight until the next afternoon.
I gathered my stuff and walked off the plane only to get to the gate and was sad to have them tell me they didn't need my seat! Bummer!
During boarding I saw several people from the line board the flight. At the end, an agent came on and said they needed one more and offered $3000. I popped out the phone and checked Kayak to see what a one way on another airline would be (~$400). Offer goes up to $4000 while I was checking so I hit the call button. Had plans that night, but for $4k, come on...
(edited) Note, they could not confirm a seat on a new UA ORD-DFW flight until the next afternoon.
I gathered my stuff and walked off the plane only to get to the gate and was sad to have them tell me they didn't need my seat! Bummer!
Last edited by jj1983; Jun 17, 2019 at 8:17 pm Reason: Add important detail about alternative flight offered
#177
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
FYI: As long as they interline with the airline in question, UA can put you on someone else’s flight as part of a VDB. They’d prefer not to do it, but they can. (In other words, they could have put you on AA).
#178
Join Date: Sep 2014
Posts: 2,531
On that particular route if scrounging for alternative flights I would seriously consider WN MDW-DAL which UA won't interline you on and you won't find on Kayak, but 7 daily nonstops not likely to fill up with displaced UA pax.
#179
Join Date: Apr 2009
Location: Melbourne, Australia
Programs: United 1MM
Posts: 318
$2000 LAX-ORD on 29th March
A few months late to post this, but was flying LAX-ORD in the morning after a MEL-LAX flight. It was a Friday (March 29th) The flight was already fully boarded and the GA came on and announced the 2K offer. I jumped on it. Every other direct flight was booked till the late red-eye, which I chose because they put me in F. I was also put on standby for the next flight, was first on the list, and was able to get on that and had an aisle seat in E+. So about a 90 minute delay for 2K.
When I got off the plane, a waiting passenger thanked me like I had saved her life or something. I'm not sure what her emergency was, but she seemed pretty shaken and it appeared to be very important that she got on that flight. I was the only person to jump for the VDB right away, and another person agreed about two minutes later.
When I got off the plane, a waiting passenger thanked me like I had saved her life or something. I'm not sure what her emergency was, but she seemed pretty shaken and it appeared to be very important that she got on that flight. I was the only person to jump for the VDB right away, and another person agreed about two minutes later.
#180
Join Date: Jun 2007
Location: BWI/DCA/IAD
Programs: UA 1K, Marriott Titan., Hilton Diamond, Hertz Pres
Posts: 143
$1,700 for one seat today on CLT-IAD after no takers for $400, $800, & $1,200. Unfortunately, I was stuck on the Stand By list.