iPhone iOS 12 with UA app issue - will not stay logged on!!
Aug 8, 2018, 11:32 am
#1
Original Poster
Join Date: Oct 2011
Location: SFO
Programs: UA 1K; Marriott Plat Elite
Posts: 18
iPhone iOS 12 with UA app issue - will not stay logged on!!
Is anyone else getting auto-logged out and having their data cleared constantly, read: every day, if not more frequently?
When I sign in, my upcoming flights, recent searches, home airports, etc. are all blank. I then refresh the "wallet" and within a few minutes my upcoming flights will show up (the other items do not come back).
The next day, the app has logged me out and the cycle repeats
Is this happening to anyone else? Been going on for 1-2 weeks now and It's infuriating! iPhone 8 with iOS 12 Beta 4
When I sign in, my upcoming flights, recent searches, home airports, etc. are all blank. I then refresh the "wallet" and within a few minutes my upcoming flights will show up (the other items do not come back).
The next day, the app has logged me out and the cycle repeats
Is this happening to anyone else? Been going on for 1-2 weeks now and It's infuriating! iPhone 8 with iOS 12 Beta 4
Aug 8, 2018, 11:35 am
#2
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Yes, same behavior. iPhone X with iOS12 Beta 5 (Public not developer)
Aug 8, 2018, 11:37 am
#3
Original Poster
Join Date: Oct 2011
Location: SFO
Programs: UA 1K; Marriott Plat Elite
Posts: 18
Aug 8, 2018, 2:57 pm
#7
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
(not saying this in a snarky tone) you are running a beta, it’s expected that there are bugs, in fact there are many disclaimers as you install. You shouldn’t let this one ‘infuriate’ you.
Aug 8, 2018, 6:02 pm
#8
Original Poster
Join Date: Oct 2011
Location: SFO
Programs: UA 1K; Marriott Plat Elite
Posts: 18
It’s a bug on iOS12. I have two phones, running 11 and 12 and this only occurs on my iOS12 device.
(not saying this in a snarky tone) you are running a beta, it’s expected that there are bugs, in fact there are many disclaimers as you install. You shouldn’t let this one ‘infuriate’ you.
Aug 11, 2018, 6:13 pm
#10
Join Date: Jun 2006
Location: Chicago, Kailua-Kona, Cairns
Programs: UA 1K >2MM, IC Plat, Hilton Diamond, Marriott Gold
Posts: 740
It’s a bug on iOS12. I have two phones, running 11 and 12 and this only occurs on my iOS12 device.
(not saying this in a snarky tone) you are running a beta, it’s expected that there are bugs, in fact there are many disclaimers as you install. You shouldn’t let this one ‘infuriate’ you.
And for the record I'm NOT running the beta and am having the same problem.
Aug 12, 2018, 4:35 pm
#11
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Aug 12, 2018, 5:05 pm
#12
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Aug 12, 2018, 5:08 pm
#13
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Thanks for the update. I'll send in an updated report. I experienced the same although I didn't check at 12AM. I'll check more hourly to see if I can figure out when it 'logs' out (aka if at 12AM at some time zone or at 24 hours since logging in).
Aug 13, 2018, 9:49 am
#14
Join Date: Jun 2006
Location: Chicago, Kailua-Kona, Cairns
Programs: UA 1K >2MM, IC Plat, Hilton Diamond, Marriott Gold
Posts: 740
And more annoying is that TouchID doesn't work anymore. It asks if you want to use it, but never remembers you've said "yes".
Aug 13, 2018, 9:50 am
#15
Join Date: Jun 2006
Location: Chicago, Kailua-Kona, Cairns
Programs: UA 1K >2MM, IC Plat, Hilton Diamond, Marriott Gold
Posts: 740