Drink changes, No tomato juice&SpriteZero-social media pressure restores tomato juice
May 12, 2018, 8:11 pm
#106
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 812
New kirby statement 5 days ago "In light of new information regarding in flight beverages UA will remove free water as consumption rates indicated passengers don't drink water. Passengers are welcome to bring their own on board or purchase one found in the onbaord menu. Again thank you for flying US airways...um G4 dangit NK...ahhh your friendly airline"
today's statement" in light of customer feedback and medical science free water is now back (expected in 9 months) ....this customer enhancement shows UAs commitment to our customers"
sadly insert any product name and i could work for UAs PR department.
today's statement" in light of customer feedback and medical science free water is now back (expected in 9 months) ....this customer enhancement shows UAs commitment to our customers"
sadly insert any product name and i could work for UAs PR department.
May 13, 2018, 8:26 am
#107
Suspended
Join Date: Sep 2013
Posts: 817
Reductions are hitting more than Sprite Zero and tomato juice. Appears UA has altered alcohol selections and cut back on meal service as well.
https://www.bizjournals.com/chicago/...offerings.html
United Airlines makes big adjustments in onboard food and beverage
https://www.bizjournals.com/chicago/...offerings.html
(I'll probably request OJ instead, but I liked that tomato juice was non-sugary
)
May 13, 2018, 11:14 am
#108
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,858
Ironically, I'd started drinking tomato juice instead of alcohol on board and found it significantly helped with not getting jet lagged or sick (I have bad allergies that get aggravated by the dry air). Now they're taking that away, but keeping Buffalo Trace - maybe I'll switch back to drown my sorrow
(I'll probably request OJ instead, but I liked that tomato juice was non-sugary)
(I'll probably request OJ instead, but I liked that tomato juice was non-sugary
)
May 13, 2018, 3:07 pm
#109
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,971
New kirby statement 5 days ago "In light of new information regarding in flight beverages UA will remove free water as consumption rates indicated passengers don't drink water. Passengers are welcome to bring their own on board or purchase one found in the onbaord menu. Again thank you for flying US airways...um G4 dangit NK...ahhh your friendly airline"
today's statement" in light of customer feedback and medical science free water is now back (expected in 9 months) ....this customer enhancement shows UAs commitment to our customers"
sadly insert any product name and i could work for UAs PR department.
today's statement" in light of customer feedback and medical science free water is now back (expected in 9 months) ....this customer enhancement shows UAs commitment to our customers"
sadly insert any product name and i could work for UAs PR department.
On the other hand, all these other major improvements (United Clubs, Polaris) have to be paid for somehow. Sometimes you wonder how much of all these big improvement projects were set in motion by Smisek already.
Part of this is really the endless cycle of cost-saving and earnings improvement that is demanded by the customers (individuals and corporations whose employees travel) and financial markets. It is never going to end, is it?
May 13, 2018, 6:51 pm
#110
Join Date: Dec 2015
Location: Seoul
Programs: None anymore
Posts: 983
How much of these cuts do you think are due to LCC's and trying to compete with them?
May 13, 2018, 9:22 pm
#111
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
Was told on my flight yesterday that the Dasani with lime is also getting cut "due to demand"... anyone else hear this or FA rumor? Have 3 flights this week so will keep trying to order.
May 13, 2018, 9:30 pm
#112
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
May 13, 2018, 11:43 pm
#113
Join Date: Dec 2004
Posts: 2,866
Diet drinks like Sprite Zero accommodate the disability of a diabetic.
May 14, 2018, 3:22 am
#114
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,346
Well they run out on each every flight from LHR-SFO-LHR that I have been on recently! At the end of the day they just dress it up to suit themselves as to what drivel they think the public might fall for.
May 14, 2018, 6:39 am
#115
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,269
No tomato juice ORD-AMS today. amazing how they have it taken away pretty much instantly (it was already gone on my AMS-IAH flight last wednesday).
Let's see them go the route of the ice cream bowls and take 9 months to reintroduce it.
Let's see them go the route of the ice cream bowls and take 9 months to reintroduce it.
May 14, 2018, 6:46 pm
#116
Join Date: Dec 2015
Location: Seoul
Programs: None anymore
Posts: 983
Think about it. LCC's are able to compete because they make their money back on charging for inflight stuff and charging fees for literally everything (even printing your ticket!!). If UA cuts as much "free" stuff as possible it helps them to compete with LCC's with airfare. Didn't Kirby or Munoz say something like that like a year ago, that they are struggling to compete with LCC's on price? Something like that. Anyway just a thought.
May 15, 2018, 12:46 am
#117
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
No tomato juice on LAS-ORD this evening. 
May 16, 2018, 2:57 pm
#118
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
No tomato juice on UA1982 today. SAN-DEN. So water all the way - healthy alternative to everything else on offer. Went into the United Club and got my tomato juice. Seriously, how hard is it to put juice on a flight? Bit angry as Wifi kept dropping every five minutes for the whole flight and they had switched out the plane with Direct TV for one without. My book was in my checked luggage *sigh First world problems. But when will the tomato juice be back. Hoping it is on my DEN-LHR flight
May 16, 2018, 9:21 pm
#119
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,195
I'd probably be more inclined to protest the quantity of food now being served if the quality wasn't so bad ... Airline food had a well-deserved reputation for mediocrity before but anymore it seems that the Coach meal of yesteryear was better than the domestic First Class meal of today.
May 17, 2018, 7:28 am
#120
Join Date: May 2003
Location: Houston, TX
Programs: UA 1K, 2.3 MM
Posts: 439
"Get rid of Coke Zero "
Uhmmm, No Way in H - E - double hockey sticks!!!!
And to the poster regarding Kirby, I agree. Just got back from FRA and had nice conversations with the crew. General consensus as well. Could not believe the nixing of Tomato juice. Glad they rescinded that...
Uhmmm, No Way in H - E - double hockey sticks!!!!
And to the poster regarding Kirby, I agree. Just got back from FRA and had nice conversations with the crew. General consensus as well. Could not believe the nixing of Tomato juice. Glad they rescinded that...