UA Premier benefits on AC operated flights
Apr 21, 2023, 7:34 am
#122
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,932
Oh wise UA FlyerTalkers,
Bought a business class ticket CVG-DXB-CVG on United.com. I have Gold status with United based on million miler status. I checked in this morning for My first two legs, CVG-YYZ & YYZ-DXB, both of which are on Air Canada. When I checked my boarding passes, they list “FREQUENT FLYER” but the status is blank. Is this normal or does AC not recognize Gold status from United ? I ask as I have a 10 hour layover in YYZ and I was sure hoping to spend some of that time in the AC Maple Leaf Lounge. Your keen responses are appreciated.
FWIW: the first segment is on AC affiliate “Jazz”. I noticed at check in I was only entitled to 1 fifty pound checked bag as opposed to the more generous baggage allowance.
Bought a business class ticket CVG-DXB-CVG on United.com. I have Gold status with United based on million miler status. I checked in this morning for My first two legs, CVG-YYZ & YYZ-DXB, both of which are on Air Canada. When I checked my boarding passes, they list “FREQUENT FLYER” but the status is blank. Is this normal or does AC not recognize Gold status from United ? I ask as I have a 10 hour layover in YYZ and I was sure hoping to spend some of that time in the AC Maple Leaf Lounge. Your keen responses are appreciated.
FWIW: the first segment is on AC affiliate “Jazz”. I noticed at check in I was only entitled to 1 fifty pound checked bag as opposed to the more generous baggage allowance.
You can verify whether it's set by loading your PNR into cowtool--it should reflect correctly there.
Apr 21, 2023, 7:35 am
#123
Join Date: Dec 2008
Location: SRQ
Programs: UA Plat-Million Miler (1.6MM), IHG-Plat Amb; Amex Plat-P, Marriott-Gold;Hertz Gold; Hilton-Gold
Posts: 762
Apr 21, 2023, 7:40 am
#124
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,517
Oh wise UA FlyerTalkers,
Bought a business class ticket CVG-DXB-CVG on United.com. I have Gold status with United based on million miler status. I checked in this morning for My first two legs, CVG-YYZ & YYZ-DXB, both of which are on Air Canada. When I checked my boarding passes, they list “FREQUENT FLYER” but the status is blank. Is this normal or does AC not recognize Gold status from United ? I ask as I have a 10 hour layover in YYZ and I was sure hoping to spend some of that time in the AC Maple Leaf Lounge. Your keen responses are appreciated.
FWIW: the first segment is on AC affiliate “Jazz”. I noticed at check in I was only entitled to 1 fifty pound checked bag as opposed to the more generous baggage allowance.
Bought a business class ticket CVG-DXB-CVG on United.com. I have Gold status with United based on million miler status. I checked in this morning for My first two legs, CVG-YYZ & YYZ-DXB, both of which are on Air Canada. When I checked my boarding passes, they list “FREQUENT FLYER” but the status is blank. Is this normal or does AC not recognize Gold status from United ? I ask as I have a 10 hour layover in YYZ and I was sure hoping to spend some of that time in the AC Maple Leaf Lounge. Your keen responses are appreciated.
FWIW: the first segment is on AC affiliate “Jazz”. I noticed at check in I was only entitled to 1 fifty pound checked bag as opposed to the more generous baggage allowance.
Also, check if you qualify for the Signature lounge at YYZ. This is much better than Maple Leaf, and even better than Polaris lounge in my opinion.
Apr 21, 2023, 7:44 am
#125
Join Date: Dec 2008
Location: SRQ
Programs: UA Plat-Million Miler (1.6MM), IHG-Plat Amb; Amex Plat-P, Marriott-Gold;Hertz Gold; Hilton-Gold
Posts: 762
I checked both the boarding passes in Apple and the ones Air Canada sent me via email and neither has any mention of Star Gold
Apr 21, 2023, 7:49 am
#126
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,517
Again, I would recommend going into the city by taking the train. 3 or 4 hours prior to the flight to DXB, you can come back to the airport.
You being in business class can get you into lounge (Signature or Maple Leaf). Status is not necessary.
Apr 21, 2023, 7:53 am
#127
Join Date: Dec 2008
Location: SRQ
Programs: UA Plat-Million Miler (1.6MM), IHG-Plat Amb; Amex Plat-P, Marriott-Gold;Hertz Gold; Hilton-Gold
Posts: 762
I checked both the boarding passes in Apple and the ones Air Canada sent me via email and neither has any mention of Star Gold
Apr 21, 2023, 8:07 am
#128
Join Date: Dec 2008
Location: SRQ
Programs: UA Plat-Million Miler (1.6MM), IHG-Plat Amb; Amex Plat-P, Marriott-Gold;Hertz Gold; Hilton-Gold
Posts: 762
Problem Solved
I asked the AC Gate Agent about the lack of *A Gold status on my BPs. He said that his system did not show me as having Star Gold status. I showed him my Mileage Plus Gold Card, he added my Mileage Plus info into their system and printed me new BPs both listing Star Gold Status. Thanks for everyone’s input !!!
Apr 21, 2023, 10:39 am
#129
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
United has an AWFUL time transferring frequent flyer details to their partners. This continues to be an issue with their "closest" partner LH. Every ticket I book that includes LH/LX/etc. segments Lufthansa.com doesn't show my FF status at all. Most of the time you can't even edit the reservation ahead of the flight on LH.com.
Air Canada has shown similar behavior. You need to make sure you enter your FF# when checking-in on AC.com or via their agent. I suspect as you went through the check-in process that the FF field was blank but you didn't think to look at it.
-RM
Air Canada has shown similar behavior. You need to make sure you enter your FF# when checking-in on AC.com or via their agent. I suspect as you went through the check-in process that the FF field was blank but you didn't think to look at it.
-RM
Apr 21, 2023, 10:54 am
#130
Join Date: May 2022
Location: Arlington, Virginia
Programs: AAdvantage Platinum, Aeroplan 25k, Hyatt Explorist, Marriott Gold
Posts: 196
Spouse and I are flying DCA>YYZ>Europe on Air Canada metal next month; wonder if I should just plan to do this, but show my Mileage Plus card (in the United app?) at the DCA check-in counter? I have 25K with Air Canada via the Chase Aeroplan credit card but I have Gold with United. Not sure how much incremental value we would get with Star Gold but probably still worth being on record in case of IRROPS? It's an Aeroplan points booking, not cash. Hardly ever fly Air Canada, using those 50k certs from last year's credit card sign up bonus for this trip.
Apr 21, 2023, 12:18 pm
#131
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,231
Apr 21, 2023, 1:16 pm
#132
Join Date: Jun 2014
Programs: UA MM
Posts: 4,130
United has an AWFUL time transferring frequent flyer details to their partners. This continues to be an issue with their "closest" partner LH. Every ticket I book that includes LH/LX/etc. segments Lufthansa.com doesn't show my FF status at all. Most of the time you can't even edit the reservation ahead of the flight on LH.com.
Air Canada has shown similar behavior. You need to make sure you enter your FF# when checking-in on AC.com or via their agent. I suspect as you went through the check-in process that the FF field was blank but you didn't think to look at it.
-RM
Air Canada has shown similar behavior. You need to make sure you enter your FF# when checking-in on AC.com or via their agent. I suspect as you went through the check-in process that the FF field was blank but you didn't think to look at it.
-RM
Apr 21, 2023, 1:57 pm
#133
Join Date: Dec 2008
Location: SRQ
Programs: UA Plat-Million Miler (1.6MM), IHG-Plat Amb; Amex Plat-P, Marriott-Gold;Hertz Gold; Hilton-Gold
Posts: 762
You Guys ROCK !!!!
Thank you to all who responded to my posts about AC and especially those who steered me to the SIGNATURE Lounge. This place is amazing !! I did not venture downtown as I am saddled with a large carry on and back pack ( to avoid checked baggage). However, as I discovered, the Signature Lounge will hold your bags. Again, you wise FlyerTalkers add true value to this forum.
Apr 21, 2023, 5:38 pm
#134
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
Thank you to all who responded to my posts about AC and especially those who steered me to the SIGNATURE Lounge. This place is amazing !! I did not venture downtown as I am saddled with a large carry on and back pack ( to avoid checked baggage). However, as I discovered, the Signature Lounge will hold your bags. Again, you wise FlyerTalkers add true value to this forum.
