UA Premier benefits on AC operated flights
#91
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,314
You can order small snacks to your table, which, if they arrive, are quite decent.
#93
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
#94
Join Date: Dec 2010
Location: DEN
Programs: UA Plat
Posts: 754
AC Preferred Seat Plus Free Snack
I booked a UA Y award ticket on AC metal, DEN to YYZ. 016 ticket. At booking was able to select preferred seating at no cost. Able to switch to a different preferred seat after booking, and again at check in. On the flight I was offered a free sandwich and choice of two snacks from their a la carte menu. Everyone else was paying. I’m Platinum this year. Very surprised and pleased with these perks on AC, as they do not seem to be published anywhere.
#95
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
I booked a UA Y award ticket on AC metal, DEN to YYZ. 016 ticket. At booking was able to select preferred seating at no cost. Able to switch to a different preferred seat after booking, and again at check in. On the flight I was offered a free sandwich and choice of two snacks from their a la carte menu. Everyone else was paying. I’m Platinum this year. Very surprised and pleased with these perks on AC, as they do not seem to be published anywhere.
#96
Join Date: Dec 2010
Location: DEN
Programs: UA Plat
Posts: 754
Been a while since I flew a UA award on AC, but relatively new is that AC has different levels of awards similar to their cash 'tiers' - each fare type benefits are different. I wonder if a partner award books into the 'latitude' bucket which includes any regular or preferred seat, as well as a food/drink benefit onboard.
I forgot to mention, I booked an aisle seat with no one next to me. At boarding I checked the seat map and the middle seat next to me was showing an X, for filled. The window seat was open. I thought it strange that someone would take the middle seat when the window was open. I went to the GA and asked if I could move up one row, as that row was empty. She responded that no one was seated next to me, which turned out to be the case. Doe AC block seats next to certain fare classes as an additional perk?
#97
Join Date: Jun 2014
Programs: UA MM
Posts: 4,130
I booked a UA Y award ticket on AC metal, DEN to YYZ. 016 ticket. At booking was able to select preferred seating at no cost. Able to switch to a different preferred seat after booking, and again at check in. On the flight I was offered a free sandwich and choice of two snacks from their a la carte menu. Everyone else was paying. I’m Platinum this year. Very surprised and pleased with these perks on AC, as they do not seem to be published anywhere.
#98
Join Date: Dec 2010
Location: DEN
Programs: UA Plat
Posts: 754
Were you just going to Toronto or connecting to go elsewhere? I've seen different treatment on AC award flights in Y (Devil's Chariot) when connecting at YYZ to an AC flight in J vs connecting to a different *A airline in J. Notably, no charge for bulkhead on the short puddle jump from CLE to YYZ if the onward flight is on AC.
#99
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,926
Were you just going to Toronto or connecting to go elsewhere? I've seen different treatment on AC award flights in Y (Devil's Chariot) when connecting at YYZ to an AC flight in J vs connecting to a different *A airline in J. Notably, no charge for bulkhead on the short puddle jump from CLE to YYZ if the onward flight is on AC.
#100
Join Date: Dec 2010
Location: DEN
Programs: UA Plat
Posts: 754
Been a while since I flew a UA award on AC, but relatively new is that AC has different levels of awards similar to their cash 'tiers' - each fare type benefits are different. I wonder if a partner award books into the 'latitude' bucket which includes any regular or preferred seat, as well as a food/drink benefit onboard.
#101
Join Date: Nov 2010
Location: Ottawa
Programs: AF Flying Blue Gold, BA Silver, AC 25K, United MP Gold, Marriott Titanium, Hilton Gold
Posts: 41
Basic economy snafu
Was denied free checked bag on economy basic YUL-CDG as UA *G at the YUL AC priority check in counter. Had to cough up $75. Anybody had similar experience?
#102
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
#103
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
according to the AC baggage calculator, this was charged correctly by the agent. Even *G apparently doesn’t help on a Basic fare. Another good reason Basic is just not worth it (in many cases, at least).
#104
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
at least when I used the calculator, for YUL to CDG as a *G in Y, it clearly shows first bag free, with a note underneath showing that exception that it is $75 on a basic fare. Presumably, the system is aware of the *G, since it shows the same section for bag 1 when specifying no status, but shows second bag free for *G vs. $100 for no status.
#105
Join Date: Oct 2018
Programs: United
Posts: 35
Noob Status Q (Apologies if wrong thread)
I recently obtained silver with UA. I will be flying with AC this coming weekend (booked through UA). As a silver member I was under the impression that I had access to complimentary upgrades and access to Economy Plus at check-in AND that these benefits applied to Star Alliance members. When I checked-in for my AC flight however, the E+ seats still were listed at $69.
Am I missing something>?!
Am I missing something>?!