Oct 29, 2018, 2:14 pm
Last edit by: WineCountryUA
UA has started installing Premium Plus / Premium Economy seats in 772s and 773s. Other long haul aircraft will also be receiving these new seats.
For 77x it is a 2-4-2 (vs economy 3-4-3) with 3 rows - 24 seats
For 76x it is believe it will be 2-2-2 (vs 2-3-2) with 3 rows ( and maybe a partial row) - 22 seats
For 78x it is believed it will be 2-3-2 (vs 3-3-3) with 3 rows - 21 seats
UA has not yet started selling this new cabin but has restructured its fare class -- which appears to be in preparation of selling the new cabin (and removed 3-class F)
In the meantime, the Premium Plus cabin is being treated as an extension of E+ and those with E+ access can select the new seats.
In many cases UA is initially using an interim seat maps, such as https://www.flyertalk.com/forum/united-airlines-mileageplus/1926142-interim-772-seat-map-polaris-potentially-premium-economy-2018-a.html
Things start to firm up about 2 days prior but last minute changes can happen
For 77x it is a 2-4-2 (vs economy 3-4-3) with 3 rows - 24 seats
For 76x it is believe it will be 2-2-2 (vs 2-3-2) with 3 rows ( and maybe a partial row) - 22 seats
For 78x it is believed it will be 2-3-2 (vs 3-3-3) with 3 rows - 21 seats
UA has not yet started selling this new cabin but has restructured its fare class -- which appears to be in preparation of selling the new cabin (and removed 3-class F)
In the meantime, the Premium Plus cabin is being treated as an extension of E+ and those with E+ access can select the new seats.
In many cases UA is initially using an interim seat maps, such as https://www.flyertalk.com/forum/united-airlines-mileageplus/1926142-interim-772-seat-map-polaris-potentially-premium-economy-2018-a.html
Things start to firm up about 2 days prior but last minute changes can happen
Real Premium Economy is Coming [Update: UA studying "Real" Prem Y in domestic market]
Oct 10, 2018, 11:15 pm
#826
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
I agree generally (I prefer a full lie flat, and would go for the AA seat) but it did not bother my parents. The good service they got inflight, good food, and for my mom good wine, and then a very nice lounge at CDG (they were going on to CMN, just had to wait for their letters of transit) was what stuck in their minds. I might add that I have had some good flights on angle-flat seats, and tend to sleep on my back on airlines anyway, so its not so much an issue. Frankly, having to climb over someone (or be climbed over) is a bigger issue for me than is a sufficiently sized angle-flat seats. E.g. I have flown on OZ's angle flat seats and did not find the experience to be bad, not as good as ANA's very nice J. (the new OZ seat on the 350 is very nice).
I think that what we find important (details about the seat) are often lost on most travelers, who really do respond to what they know which is good service, good food, good wine/booze, and a cool amenities kit + decent blankets/pillows.
I think that what we find important (details about the seat) are often lost on most travelers, who really do respond to what they know which is good service, good food, good wine/booze, and a cool amenities kit + decent blankets/pillows.
Last edited by WineCountryUA; Oct 11, 2018 at 12:19 am Reason: discuss the issue; not the poster(s)
Oct 11, 2018, 12:00 am
#827
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
I might add that I have had some good flights on angle-flat seats, and tend to sleep on my back on airlines anyway, so its not so much an issue. Frankly, having to climb over someone (or be climbed over) is a bigger issue for me than is a sufficiently sized angle-flat seats.
Oct 11, 2018, 2:55 am
#828
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
Would like to know this also: are there ANY reports on seat (and cabin) comfort?
Amazing that there isn't a single report on here. The only thing I have seen is that someone offered to "go back" from business to take a look.
Amazing that there isn't a single report on here. The only thing I have seen is that someone offered to "go back" from business to take a look.
Oct 11, 2018, 5:27 pm
#829
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
The big difference is the pitch that you get and the seat width, which is A/C and Airline specific.
and p.s. we don't know what the soft product will be like.
Oct 11, 2018, 5:41 pm
#830
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
AA and DL have the exact same seat. The only difference is footrests and seat covers. You can check the reviews for those A/C. Since the seat is basically industry standard (at least for the US3) it is not getting a lot of attention. The only "new" thing I'm heard of in PE seats is on the SQ A350ulr, which has the seatpan come slightly up in the front, creating a little bit of a cradle.
The big difference is the pitch that you get and the seat width, which is A/C and Airline specific.
and p.s. we don't know what the soft product will be like.
The big difference is the pitch that you get and the seat width, which is A/C and Airline specific.
and p.s. we don't know what the soft product will be like.
Oct 11, 2018, 6:52 pm
#831
Join Date: Jan 2017
Location: Portland OR
Programs: United 1K 1MM, Marriott Bonvoy Platinum, Hilton HHonors Gold
Posts: 560
https://thepointsguy.com/reviews/uni...ium-plus-seat/
Oct 11, 2018, 8:50 pm
#832
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Oct 12, 2018, 1:05 pm
#833
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,932
Hey I actually had a fairly good Hainanese Chicken and Rice ex-SIN last year! ... so UA catering isn't all terrible (or maybe that just speaks to the testament of catering in SIN?) though 16h in E- ... eh.
Oct 12, 2018, 1:07 pm
#834
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Oct 12, 2018, 9:49 pm
#835
Join Date: Nov 2008
Location: PHL
Programs: AAdvantage Platinum, Hilton HHonors Diamond
Posts: 1,204
I think the only real question is if UA matches international PE to domestic E+ or Y-. Delta matches it and sells it with a C+ seat on the domestic leg, AA matchs it to a Y- seat. UA will try to offer a little more or less, and as you said basically match price.
But there really needs to be much better disclosure on the third party sites. It is basically fraud for sites to e.g. be listing a trip SFO-DTW-AMS on DL as being "Premium Economy" on both legs, it is NOT. And given that prices DL is listing at times (as if it IS PE) there ought to be some very mad people when they see a bait and switch.
Hopefully UA does a better job of insuring that people know what they are buying or the product will get a bad name. The European Airlines do a much better job of labeling these flights as "Mixed"
But there really needs to be much better disclosure on the third party sites. It is basically fraud for sites to e.g. be listing a trip SFO-DTW-AMS on DL as being "Premium Economy" on both legs, it is NOT. And given that prices DL is listing at times (as if it IS PE) there ought to be some very mad people when they see a bait and switch.
Hopefully UA does a better job of insuring that people know what they are buying or the product will get a bad name. The European Airlines do a much better job of labeling these flights as "Mixed"
Oct 12, 2018, 10:58 pm
#836
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Could not determine from the tpg-report thogh, if UAs PE offers leg rests on all PE seats?
Oct 12, 2018, 11:36 pm
#837
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Oct 13, 2018, 4:06 am
#838
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
Oct 14, 2018, 5:32 am
#839
Join Date: Jul 2015
Programs: UA Plat
Posts: 154
suprise! Got to test out "Premium Plus"
So to my surprise, my bulkhead window seat last night on a 772 (IAD-CDG) was a new premium economy seat (with a honking big plaque "Premium Plus" above seat 20K) in a 2-4-2 mini-"cabin", without the amenities: purple headrest (side head support adjustable), seat recline ok, nice calf support on the footrest. Both seat and footrest recline were more limited that expected (i.e. I felt like an accordion in a lawn chair, and didn't sleep at all well due to the limited recline), and I'm not even tall. However, lumbar support was noticeably better than regular E+ seats, and the seat was wider. Larger touchscreen and tray table, which are (at least so far) easier to extract than those in E+. The bulkhead at least seemed to have more leg room than regular E+.
Each seat has an LED-lit power outlet and USB outlet (a step up from E+), but in a new (large paperback book-sized) cubby to the L under the back of the armrest. Even the FAs didn't know where the headphone jack was: turns out, it is above the power outlets but (bafflingly) not LED-lit; so you either have to do some serious yoga as I did to stick your head down to plug level, or you have to bend your left arm backwards and find it inside the cubby by feel.
And, of course, the soft product was regular economy E(-) blanket/pillow/food, and an even more undrinkable red than is normal.
On the plus side, trekking back to the lav in E- through all the densified seating made the front mini-cabin seem spacious; and, the flight crew was cheerful and competent.
Each seat has an LED-lit power outlet and USB outlet (a step up from E+), but in a new (large paperback book-sized) cubby to the L under the back of the armrest. Even the FAs didn't know where the headphone jack was: turns out, it is above the power outlets but (bafflingly) not LED-lit; so you either have to do some serious yoga as I did to stick your head down to plug level, or you have to bend your left arm backwards and find it inside the cubby by feel.
And, of course, the soft product was regular economy E(-) blanket/pillow/food, and an even more undrinkable red than is normal.
On the plus side, trekking back to the lav in E- through all the densified seating made the front mini-cabin seem spacious; and, the flight crew was cheerful and competent.
Last edited by jcp3rd; Oct 14, 2018 at 8:07 am Reason: changed 2-3-2 to 2-4-2, with thanks to StuckinITH
Oct 14, 2018, 5:54 am
#840
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
So to my surprise, my bulkhead window seat last night on a 772 (IAD-CDG) was a new premium economy seat (with a honking big plaque "Premium Plus" above seat 20K) in a 2-3-2 mini-"cabin", without the amenities: purple headrest (side head support adjustable), seat recline ok, nice calf support on the footrest. Both seat and footrest recline were more limited that expected (i.e. I felt like an accordion in a lawn chair, and didn't sleep at all well due to the limited recline), and I'm not even tall. However, lumbar support was noticeably better than regular E+ seats, and the seat was wider. Larger touchscreen and tray table, which are (at least so far) easier to extract than those in E+. The bulkhead at least seemed to have more leg room than regular E+.
Question: but did you sleep better than when you are in E+?