Oct 29, 2018, 2:14 pm
Last edit by: WineCountryUA
UA has started installing Premium Plus / Premium Economy seats in 772s and 773s. Other long haul aircraft will also be receiving these new seats.
For 77x it is a 2-4-2 (vs economy 3-4-3) with 3 rows - 24 seats
For 76x it is believe it will be 2-2-2 (vs 2-3-2) with 3 rows ( and maybe a partial row) - 22 seats
For 78x it is believed it will be 2-3-2 (vs 3-3-3) with 3 rows - 21 seats
UA has not yet started selling this new cabin but has restructured its fare class -- which appears to be in preparation of selling the new cabin (and removed 3-class F)
In the meantime, the Premium Plus cabin is being treated as an extension of E+ and those with E+ access can select the new seats.
In many cases UA is initially using an interim seat maps, such as https://www.flyertalk.com/forum/united-airlines-mileageplus/1926142-interim-772-seat-map-polaris-potentially-premium-economy-2018-a.html
Things start to firm up about 2 days prior but last minute changes can happen
For 77x it is a 2-4-2 (vs economy 3-4-3) with 3 rows - 24 seats
For 76x it is believe it will be 2-2-2 (vs 2-3-2) with 3 rows ( and maybe a partial row) - 22 seats
For 78x it is believed it will be 2-3-2 (vs 3-3-3) with 3 rows - 21 seats
UA has not yet started selling this new cabin but has restructured its fare class -- which appears to be in preparation of selling the new cabin (and removed 3-class F)
In the meantime, the Premium Plus cabin is being treated as an extension of E+ and those with E+ access can select the new seats.
In many cases UA is initially using an interim seat maps, such as https://www.flyertalk.com/forum/united-airlines-mileageplus/1926142-interim-772-seat-map-polaris-potentially-premium-economy-2018-a.html
Things start to firm up about 2 days prior but last minute changes can happen
Real Premium Economy is Coming [Update: UA studying "Real" Prem Y in domestic market]
Oct 10, 2018, 5:57 am
#812
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
"The seats will be more spacious and you’ll enjoy upgraded dining on china dinnerware, free alcoholic beverages, a Saks Fifth Avenue blanket and pillow, an amenity kit and more."
Probably the "and more"!
{link on united.com}
Probably the "and more"!
{link on united.com}
Oct 10, 2018, 8:39 am
#813
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
So inflight meals and amenities are no better than standard coach? Then what is the value proposition of United's Premium Economy - a Big Seat (a la Spirit?)
Certainly any savvy traveler would know to book away to a foreign airline that offers a proper Premium Economy product like CX, SQ, LH, heck even DL and AA with upgraded catering and services, etc. So Kirby's value proposition for the United product is "fly us instead of those better airlines and get the PQD you so desperately need to maintain your status, suckers!"
Yes, just as I thought ��
Certainly any savvy traveler would know to book away to a foreign airline that offers a proper Premium Economy product like CX, SQ, LH, heck even DL and AA with upgraded catering and services, etc. So Kirby's value proposition for the United product is "fly us instead of those better airlines and get the PQD you so desperately need to maintain your status, suckers!"
Yes, just as I thought ��
Just like AA initially (and currently in markets where a PE-equipped airplane operates but the cabin is not sold as a distinct class of service), PE is treated the same as E+. IMO, a good deal right now for elites.
My guess is UA will start selling PE in certain markets as soon as the 77W fleet is completed, probably by the winter, at which point it will be treated as a separate class of service from a sales and provisioning perspective.
Exactly.
Oct 10, 2018, 9:09 am
#814
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
In any event, the better seat and the extra space are the only reasons I would buy up to P+. Enhanced soft product is really just window dressing.
Oct 10, 2018, 9:24 am
#815
Join Date: Feb 2012
Location: FRA
Programs: Milage Plus 1K 1.3MM, Marriot LT Platinum
Posts: 99
Moin!
Fully agreed. I switched most of my TATLs to LH PE since they did 3-4-3 on the 777s which probably is comparable to what United will offer. The GPU rate was better than what I had on United unless I tried SFO-FRA, which didn't happen.
Will be interesting to see how GPUs work out with the additional class of service. I believe the reason for my success on LH was that the PE booking classes are higher on the list then most economy booking classes that are eligible.
So long
-Ralf
Will be interesting to see how GPUs work out with the additional class of service. I believe the reason for my success on LH was that the PE booking classes are higher on the list then most economy booking classes that are eligible.
So long
-Ralf
Oct 10, 2018, 9:37 am
#816
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,424
Oct 10, 2018, 11:24 am
#817
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,230
As a travel professional I figured you'd be aware that UA isn't actually selling the product yet!
Just like AA initially (and currently in markets where a PE-equipped airplane operates but the cabin is not sold as a distinct class of service), PE is treated the same as E+. IMO, a good deal right now for elites.....
Just like AA initially (and currently in markets where a PE-equipped airplane operates but the cabin is not sold as a distinct class of service), PE is treated the same as E+. IMO, a good deal right now for elites.....
As a travel professional, I do not book clients on United at all, unless they specifically ask for it to maintain status or it's a cheapest domestic coach option. I've received more than enough post-flight nastygrams, and prefer to keep my clients.
Oct 10, 2018, 12:07 pm
#819
Join Date: Nov 2016
Posts: 129
Which are what exactly? Specific drink cart replaced with order whatever you want and it’s made in the galley, wine arches not boarded but you can still order whatever wines you want, small pillow replaced with another small pillow that most people seem to prefer? The only realistic roll back that I can think of is the scented mist in the amenitt kit that is no longer offered.
Oct 10, 2018, 12:10 pm
#820
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
OK, the post wasn't clear - given UA's track record, assuming the final PY product rolls out with significantly dumbed-down amenities (or the initial amenities are slashed within months) would not be a surprise at all.
As a travel professional, I do not book clients on United at all, unless they specifically ask for it to maintain status or it's a cheapest domestic coach option. I've received more than enough post-flight nastygrams, and prefer to keep my clients.
As a travel professional, I do not book clients on United at all, unless they specifically ask for it to maintain status or it's a cheapest domestic coach option. I've received more than enough post-flight nastygrams, and prefer to keep my clients.
I know from earlier posts that most of your business is longhaul, premium international so that's an entirely different ballgame, for which no US carrier offers a particularly compelling product vis-a-vis the better foreign carriers.
Oct 10, 2018, 12:48 pm
#821
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,617
Which are what exactly? Specific drink cart replaced with order whatever you want and it’s made in the galley, wine arches not boarded but you can still order whatever wines you want, small pillow replaced with another small pillow that most people seem to prefer? The only realistic roll back that I can think of is the scented mist in the amenitt kit that is no longer offered.
Don't get me wrong, I welcome UA's rollout of true PE. I just have no confidence that the initial product will remain as good as it is once it is formally announced/sold, based on the track record of UA post merger.
Oct 10, 2018, 2:37 pm
#822
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Join Date: Sep 2002
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Posts: 42,230
Are there routes announced for the soft rollout where Elites can book these seats at coach fares? Or is it just hit and miss and you won't know until an aircraft is assigned to your trip?
Oct 10, 2018, 2:38 pm
#823
FlyerTalk Evangelist
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Location: Austin, TX
Posts: 21,417
Oct 10, 2018, 2:41 pm
#824
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
To each their own... right now my impression is that AA firmly occupies the industry laggard position formerly held by United, especially with respect to reliability
....
I know from earlier posts that most of your business is longhaul, premium international so that's an entirely different ballgame, for which no US carrier offers a particularly compelling product vis-a-vis the better foreign carriers.
....
I know from earlier posts that most of your business is longhaul, premium international so that's an entirely different ballgame, for which no US carrier offers a particularly compelling product vis-a-vis the better foreign carriers.
The contrast - even with the European Carriers - is clear at this point. My parents just flew SFO-CDG on the AF380 having just flown AA's 772 in J to EZE. They both said that the experience was substantially better, service and definitely food/wine wise. They also really liked the A380 (as do I). Delta is making the most effort of the US3, but they lag as well, just not as badly.
Oct 10, 2018, 5:09 pm
#825
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Join Date: Apr 2013
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