Last edit by: WineCountryUA
Previous thread -
Voluntary Denied Boarding - VDB/Bump on UA [2017]
Voluntary Denied Boarding - VDB/Bump on UA [2016]
Voluntary Denied Boarding - VDB/Bump on UA [2015]
Related thread - Is this IDB? Am I entitled to IDB compensation? [Consolidated]
VDB -- Voluntary Denied Boarding -- is when the flight is overbooked and the airline is looking for volunteers to change their travel plans. It is voluntary and you do not need to participate. The compensation is 100% negotiable. It could be $100's in future travel vouchers, it might be food vouchers, a different routing (perhaps more direct or for MR's more indirect ), perhaps lodging if overnight and sometimes a bump in cabin. It all depends on how desperate the airline is and how flexible you are.
The standard UA policy is after you have agreed to a voucher amount and additional VDBs are still needed, if those passengers get a higher amount, you will also get the higher amount.
The are no DoT requirement for VDB compensation, it is whatever you and the airline agree to. The DoT does require the airline to try VDB before moving to IDB.
Voluntary Denied Boarding - VDB/Bump on UA [2017]
Voluntary Denied Boarding - VDB/Bump on UA [2016]
Voluntary Denied Boarding - VDB/Bump on UA [2015]
Related thread - Is this IDB? Am I entitled to IDB compensation? [Consolidated]
VDB -- Voluntary Denied Boarding -- is when the flight is overbooked and the airline is looking for volunteers to change their travel plans. It is voluntary and you do not need to participate. The compensation is 100% negotiable. It could be $100's in future travel vouchers, it might be food vouchers, a different routing (perhaps more direct or for MR's more indirect ), perhaps lodging if overnight and sometimes a bump in cabin. It all depends on how desperate the airline is and how flexible you are.
The standard UA policy is after you have agreed to a voucher amount and additional VDBs are still needed, if those passengers get a higher amount, you will also get the higher amount.
The are no DoT requirement for VDB compensation, it is whatever you and the airline agree to. The DoT does require the airline to try VDB before moving to IDB.
The changing story of IDB on UA since the merge and post-Dao
source: BTS Data
source: BTS Data
Code:
IDB/VDB data for UA (w/o UX) 1st Qtr Year VDB IDB 2018 8,214 27 2017 15,917 900 2016 14,380 929 2015 17,373 1,817 2014 21,469 4,395 2013 14,095 2,592 IDB/VDB data for UA (w/ UX) 1st Qtr Year VDB IDB 2018 16,973 51
Voluntary Denied Boarding - VDB/Bump Experiences on UA [2018]
#1
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Voluntary Denied Boarding - VDB/Bump Experiences on UA [2018]
It's another new year. Please post VDB experiences here for 2018.
#2
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
#3
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Happy new year to you as well! Hopefully it will be a more active year on this thread.... I haven't scored one since Dr. Dao, and this is my longest stretch in my flying career without a VDB.
#4
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
I will have to get more color when they get back on how many volunteers they were looking for. As it was, it was a family of 6 traveling together, so they didn't want to split.
#5
Join Date: Mar 2016
Location: Mid-Hudson Valley, NY USA
Programs: SPG Plat, MR Plat, UA Silver
Posts: 12
have to guess EWR will be VDB heaven tomorrow. With all segments of EWR-RDU canceled today and 2 morning flights canceled tomorrow, there's not a single seat available for sale tomorrow or Saturday.
#6
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Keep us posted nonetheless if you are flying out of EWR tomorrow.
#7
Join Date: Sep 2009
Location: IAH & PHL
Programs: United Premier Silver
Posts: 326
It’s been awhile for me to be on a flight where the agents were openly soliciting volunteers but it happened Saturday morning at PHL.
I was returning to IAH after two weeks back home for the holidays. The agent got on the mic and said they needed at least two people and were offering $1000. I hopped up and told her I’m willing to take that offer. I was in paid F and had two checked bags. Another agent called down to the ramp and had my bags off loaded and I filled out the voucher info.
I asked that I be put back in F and she said no problem - that I would have a seat on Sunday morning (and it showed immediately on my app). Or she said that she’d give me $1500 and put me on American in coach. I decided to stick with my original $1000 and departing Sunday. I texted my family and told them I’d be taking the train back home and moved off to the side to wait for them to finish boarding the plane. The agent said they now needed three or four seats and was still asking for volunteers.
After the final passenger boarded I walked back up and she said that they no longer needed my seat but she’d be willing to honor the change until tomorrow or any other day if I wanted to stay longer in PHL. I said no thanks that I was only doing this for the $1000 and she gave me my original boarding pass back and they radioed to have my bags reloaded. I was the last to board and kept my original seat.
That was a bummer. I have a IAH-LAS trip coming up and the fares in F are as high as I’ve ever seen (Super Bowl weekend). Outbound is $1633! Normally they’re in the $600-900 range for the round trip. So I was going to use that voucher for that. Oh well!
What is weird to me is why the large offer and the scramble for volunteers and we didn’t even have any on standby?
I was returning to IAH after two weeks back home for the holidays. The agent got on the mic and said they needed at least two people and were offering $1000. I hopped up and told her I’m willing to take that offer. I was in paid F and had two checked bags. Another agent called down to the ramp and had my bags off loaded and I filled out the voucher info.
I asked that I be put back in F and she said no problem - that I would have a seat on Sunday morning (and it showed immediately on my app). Or she said that she’d give me $1500 and put me on American in coach. I decided to stick with my original $1000 and departing Sunday. I texted my family and told them I’d be taking the train back home and moved off to the side to wait for them to finish boarding the plane. The agent said they now needed three or four seats and was still asking for volunteers.
After the final passenger boarded I walked back up and she said that they no longer needed my seat but she’d be willing to honor the change until tomorrow or any other day if I wanted to stay longer in PHL. I said no thanks that I was only doing this for the $1000 and she gave me my original boarding pass back and they radioed to have my bags reloaded. I was the last to board and kept my original seat.
That was a bummer. I have a IAH-LAS trip coming up and the fares in F are as high as I’ve ever seen (Super Bowl weekend). Outbound is $1633! Normally they’re in the $600-900 range for the round trip. So I was going to use that voucher for that. Oh well!
What is weird to me is why the large offer and the scramble for volunteers and we didn’t even have any on standby?
#8
Join Date: May 2012
Programs: UA
Posts: 1,098
My last experience they offered $300 when I went up to the counter, GA said oversold by 4 and they ended up putting a few standbys on
#9
Join Date: Sep 2009
Location: IAH & PHL
Programs: United Premier Silver
Posts: 326
Glad I planned on taking the SEPTA train back home and not having my sister turn around to head back to the airport! She would’ve been waiting for me as I’d be sitting there for probably 20 minutes.
#10
Join Date: Mar 2014
Location: PWM
Programs: AA Plat
Posts: 1,335
SBY not predictive
Btw standby only affects oversales if there are must-ride employees like the Dao debacle. They will not bump to clear SBY pax. Thus, standby lists are not indicative of loads or bump chances (e.g. empty flights can have long lists and oversold flights can have no one).
#11
Join Date: May 2012
Programs: UA
Posts: 1,098
Btw standby only affects oversales if there are must-ride employees like the Dao debacle. They will not bump to clear SBY pax. Thus, standby lists are not indicative of loads or bump chances (e.g. empty flights can have long lists and oversold flights can have no one).
#12
Original Poster
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
I was stating that my "oversold" flight eventually accommodated standbys so either I had a lot of no shows or it wasn't really oversold. OLCI said it was oversold, GA said oversold by 4 so probably a bunch of no shows. I guess that's what happens on the 1st flight out on a Sunday morning.
#13
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Thanks for nothing, Dr. Dao.
#14
Join Date: Nov 2002
Location: New York City
Posts: 4,002
They were seeking volunteers at SJD (Cabo) on Friday afternoon (Jan. 5) for SJD-SFO. I (and my traveling companion) also had SFO-YVR. The agent got approval from his supervisor, and we were on the list as volunteers. ($500 voucher + hotel) But it turned out, that although at least 4 people had volunteered, none were needed, and I am fairly certain the flight went out with at least one empty seat.
#15
Join Date: Apr 2017
Location: Bay Area - East Bay
Programs: UA 1k, AS 75k, Marriott Platinum, Hyatt Explorist
Posts: 641
So, I have a red-eye SFO-ORD tonight which prompted for volunteers at check-in. I'm connecting to a trip ORD-IAD-ZRH-BOM which is also booked with UA but on a separate PNR (I booked this before moving from ORD to SFO, cheaper to buy surrounding flight than pay change fee/fare difference) with about 4 hours in between. Looking at SFO-ORD flights for late tonight/early tomorrow, they all seem pretty full (F=0, Y = 5 or fewer). If they do end up needing volunteers for my flight, would they be willing/able to combine the PNRs and bump me to some routing that gets me to IAD? How desperate would they have to be to consider this? :P