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Fit for the Runway - United Airlines Brings Fashion, Function and Comfort to the Friendly Skies
Airline partners with Brooks Brothers, Tracy Reese and Carhartt to reimagine next generation of uniforms
Employees are integral part in every step of the new uniform creation
United partners with TUMI as official luggage provider for flight attendants
August 24, 2017
CHICAGO, Aug. 24, 2017 /PRNewswire/ -- United Airlines announced today that it has partnered with three world-class design and apparel companies – Brooks Brothers, Tracy Reese and Carhartt – to inspire and create a new line of uniforms for the carrier's more than 70,000 front-line employees. Additionally, United will partner with TUMI, the leading international brand of premium travel, business and lifestyle accessories, to be the official luggage provider for all 24,000 flight attendants.
"The partners we've selected uniquely match what our employees asked for in a uniforms program – style, comfort and durability," said Kate Gebo, senior vice president of global customer service delivery and chief customer officer of United. "We recognized early on that this would not be a 'one size fits all' solution – front-line employees perform vastly different roles and deserve a uniform that meets their specific needs, created by leaders in the apparel business. Our United family is excited to see how these trusted and innovative brands will deliver world-class uniforms in close collaboration with our employees."
Committed to a best-in-class uniforms program, earlier this year the airline started what will be a multi-year process to ensure the proper amount of time for collaboration among employees, labor leadership and the partner brands as well as ample time to test uniforms before finalizing designs and materials. Working closely with labor leadership for all front-line teams, employee feedback will be used to inform every aspect of the design process, which will be followed by multiple thorough wear tests with employees to ensure optimal comfort and functionality of designs and materials. The process is structured to deliver comfortable, durable and fashionable uniforms that United's talented aviation professionals will feel proud to wear while performing their varied roles.
Based on employee feedback from focus groups, open houses and surveys, United identified a variety of distinct brands to meet the needs of employees and help deliver the company's next-generation uniform program. Over the last several months, Tracy Reese and representatives from Brooks Brothers and Carhartt met with employees at all of United's U.S. domestic hub locations. United anticipates rolling out new uniforms in 2020.
Airline partners with Brooks Brothers, Tracy Reese and Carhartt to reimagine next generation of uniforms
Employees are integral part in every step of the new uniform creation
United partners with TUMI as official luggage provider for flight attendants
August 24, 2017
CHICAGO, Aug. 24, 2017 /PRNewswire/ -- United Airlines announced today that it has partnered with three world-class design and apparel companies – Brooks Brothers, Tracy Reese and Carhartt – to inspire and create a new line of uniforms for the carrier's more than 70,000 front-line employees. Additionally, United will partner with TUMI, the leading international brand of premium travel, business and lifestyle accessories, to be the official luggage provider for all 24,000 flight attendants.
"The partners we've selected uniquely match what our employees asked for in a uniforms program – style, comfort and durability," said Kate Gebo, senior vice president of global customer service delivery and chief customer officer of United. "We recognized early on that this would not be a 'one size fits all' solution – front-line employees perform vastly different roles and deserve a uniform that meets their specific needs, created by leaders in the apparel business. Our United family is excited to see how these trusted and innovative brands will deliver world-class uniforms in close collaboration with our employees."
Committed to a best-in-class uniforms program, earlier this year the airline started what will be a multi-year process to ensure the proper amount of time for collaboration among employees, labor leadership and the partner brands as well as ample time to test uniforms before finalizing designs and materials. Working closely with labor leadership for all front-line teams, employee feedback will be used to inform every aspect of the design process, which will be followed by multiple thorough wear tests with employees to ensure optimal comfort and functionality of designs and materials. The process is structured to deliver comfortable, durable and fashionable uniforms that United's talented aviation professionals will feel proud to wear while performing their varied roles.
Based on employee feedback from focus groups, open houses and surveys, United identified a variety of distinct brands to meet the needs of employees and help deliver the company's next-generation uniform program. Over the last several months, Tracy Reese and representatives from Brooks Brothers and Carhartt met with employees at all of United's U.S. domestic hub locations. United anticipates rolling out new uniforms in 2020.
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Fit for the Runway - UA FA's to new uniforms & TUMI to be official luggage provider
#106
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...That, the high price and change in warranty was enough to steer me from Tumi to B&R. Although B&R is also pricey, their life time anything-goes warranty is like gold to me, with a shop quite close to the office. But unlike others, my 10 year old 26" bag looks like it has a few million miles on it.
#107
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#108
Join Date: Mar 2009
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I agree that the conversion to 5 year limited warranty has taken some shine off the brand, but they still make solid products with very good quality. IMO if it still had the lifetime warranty I'd be all in without a doubt still, but without it is worth looking at other players.
#109
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Fit for the Runway - UA FA's to new uniforms & TUMI to be official luggage provider
CHICAGO, Aug. 24, 2017 /PRNewswire/ -- United Airlines announced today that it has partnered with three world-class design and apparel companies – Brooks Brothers, Tracy Reese and Carhartt – to inspire and create a new line of uniforms for the carrier's more than 70,000 front-line employees. Additionally, United will partner with TUMI, the leading international brand of premium travel, business and lifestyle accessories, to be the official luggage provider for all 24,000 flight attendants.
#110
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#111
Suspended
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Ask yourself, as a customer/passenger, does crew uniform make any difference in choosing your carrier? No, to me, it doesn't.
The new uniform may or may not improve crew morale, so we will just have to wait and see. After all, this is not the first time UA change their uniform.
The new uniform may or may not improve crew morale, so we will just have to wait and see. After all, this is not the first time UA change their uniform.
#113
Join Date: Feb 2019
Posts: 1
Rumor has it
I think it is great that the FAs are getting an upgrade with better quality. Will this mean that their regional FAs will get an upgrade as well? I think it should since they also reflect UA. Rumor has it that UA is changing their color over to shades of purple? Has anyone else heard this?
#114
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I think it is great that the FAs are getting an upgrade with better quality. Will this mean that their regional FAs will get an upgrade as well? I think it should since they also reflect UA. Rumor has it that UA is changing their color over to shades of purple? Has anyone else heard this?
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