Aug 24, 2017, 1:19 pm
Last edit by: WineCountryUA
Fit for the Runway - United Airlines Brings Fashion, Function and Comfort to the Friendly Skies
Airline partners with Brooks Brothers, Tracy Reese and Carhartt to reimagine next generation of uniforms
Employees are integral part in every step of the new uniform creation
United partners with TUMI as official luggage provider for flight attendants
August 24, 2017
CHICAGO, Aug. 24, 2017 /PRNewswire/ -- United Airlines announced today that it has partnered with three world-class design and apparel companies – Brooks Brothers, Tracy Reese and Carhartt – to inspire and create a new line of uniforms for the carrier's more than 70,000 front-line employees. Additionally, United will partner with TUMI, the leading international brand of premium travel, business and lifestyle accessories, to be the official luggage provider for all 24,000 flight attendants.
"The partners we've selected uniquely match what our employees asked for in a uniforms program – style, comfort and durability," said Kate Gebo, senior vice president of global customer service delivery and chief customer officer of United. "We recognized early on that this would not be a 'one size fits all' solution – front-line employees perform vastly different roles and deserve a uniform that meets their specific needs, created by leaders in the apparel business. Our United family is excited to see how these trusted and innovative brands will deliver world-class uniforms in close collaboration with our employees."
Committed to a best-in-class uniforms program, earlier this year the airline started what will be a multi-year process to ensure the proper amount of time for collaboration among employees, labor leadership and the partner brands as well as ample time to test uniforms before finalizing designs and materials. Working closely with labor leadership for all front-line teams, employee feedback will be used to inform every aspect of the design process, which will be followed by multiple thorough wear tests with employees to ensure optimal comfort and functionality of designs and materials. The process is structured to deliver comfortable, durable and fashionable uniforms that United's talented aviation professionals will feel proud to wear while performing their varied roles.
Based on employee feedback from focus groups, open houses and surveys, United identified a variety of distinct brands to meet the needs of employees and help deliver the company's next-generation uniform program. Over the last several months, Tracy Reese and representatives from Brooks Brothers and Carhartt met with employees at all of United's U.S. domestic hub locations. United anticipates rolling out new uniforms in 2020.
Airline partners with Brooks Brothers, Tracy Reese and Carhartt to reimagine next generation of uniforms
Employees are integral part in every step of the new uniform creation
United partners with TUMI as official luggage provider for flight attendants
August 24, 2017
CHICAGO, Aug. 24, 2017 /PRNewswire/ -- United Airlines announced today that it has partnered with three world-class design and apparel companies – Brooks Brothers, Tracy Reese and Carhartt – to inspire and create a new line of uniforms for the carrier's more than 70,000 front-line employees. Additionally, United will partner with TUMI, the leading international brand of premium travel, business and lifestyle accessories, to be the official luggage provider for all 24,000 flight attendants.
"The partners we've selected uniquely match what our employees asked for in a uniforms program – style, comfort and durability," said Kate Gebo, senior vice president of global customer service delivery and chief customer officer of United. "We recognized early on that this would not be a 'one size fits all' solution – front-line employees perform vastly different roles and deserve a uniform that meets their specific needs, created by leaders in the apparel business. Our United family is excited to see how these trusted and innovative brands will deliver world-class uniforms in close collaboration with our employees."
Committed to a best-in-class uniforms program, earlier this year the airline started what will be a multi-year process to ensure the proper amount of time for collaboration among employees, labor leadership and the partner brands as well as ample time to test uniforms before finalizing designs and materials. Working closely with labor leadership for all front-line teams, employee feedback will be used to inform every aspect of the design process, which will be followed by multiple thorough wear tests with employees to ensure optimal comfort and functionality of designs and materials. The process is structured to deliver comfortable, durable and fashionable uniforms that United's talented aviation professionals will feel proud to wear while performing their varied roles.
Based on employee feedback from focus groups, open houses and surveys, United identified a variety of distinct brands to meet the needs of employees and help deliver the company's next-generation uniform program. Over the last several months, Tracy Reese and representatives from Brooks Brothers and Carhartt met with employees at all of United's U.S. domestic hub locations. United anticipates rolling out new uniforms in 2020.
International Expandable 022020D2
International Carry-On 022560D2
Fit for the Runway - UA FA's to new uniforms & TUMI to be official luggage provider
Jun 8, 2017, 5:34 pm
#91
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
I have an old Tumi from the late 90s with pretty much a million miles of flying on it. Just got the plastic around the handle replaced for the third time ($25 for shipping) and wheels for the second time. Still going strong. I don't use it as much since I got a slightly smaller Tumi a few years back.
Jun 8, 2017, 6:06 pm
#93
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
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Given the number of long term satisfied users that have posted in this thread, there may be some disagreement with your observation.
Jun 8, 2017, 6:25 pm
#94
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Jun 8, 2017, 6:55 pm
#95
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
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Posts: 10,159
^
Jun 8, 2017, 7:47 pm
#96
Join Date: Feb 2016
Programs: Hyatt Globalist | Jumpseat Platinum
Posts: 546
Unfortunately, I don't think it's that simple. I've had GAs try to check my totebag for being too big of a personal item when commuting (it may actually be, I've never put it in a sizer)... it's the most recently company provided one, and I rarely stuff it. Theyve both changed their tune when they saw my badge, but if I had been a revenue pax -- particularly a non status one -- I doubt I would've been allowed to bring it in. I expressed as much but it didn't get me anything other than a dirty look so I didn't push the envelope.
Jun 8, 2017, 8:23 pm
#98
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Jun 8, 2017, 8:55 pm
#100
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Jun 8, 2017, 9:14 pm
#101
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
They send it out to some sort of service center anyway.
Jun 8, 2017, 9:19 pm
#102
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Jun 8, 2017, 10:26 pm
#103
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Jun 9, 2017, 3:36 am
#104
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
Mu guess is that UA is getting a substantial discount from that price.
As attractive as Tumi bags are, I'd never buy them because people steal them simply because they are Tumi's. At least, that is what an LAX baggage claim rep told me when I was searching for my (stolen) TravelPro bag. (Which I no longer buy because of poor quality; now using B&R.)
As attractive as Tumi bags are, I'd never buy them because people steal them simply because they are Tumi's. At least, that is what an LAX baggage claim rep told me when I was searching for my (stolen) TravelPro bag. (Which I no longer buy because of poor quality; now using B&R.)
Jun 9, 2017, 8:21 pm
#105
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
That, the high price and change in warranty was enough to steer me from Tumi to B&R. Although B&R is also pricey, their life time anything-goes warranty is like gold to me, with a shop quite close to the office. But unlike others, my 10 year old 26" bag looks like it has a few million miles on it.