May 29, 2017, 1:21 pm
Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.
A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.
Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.
777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.
767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).
767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.
777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 4686 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com
787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.
FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?
A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3
Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab
Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).
Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.
Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.
See also: United Future/Changed Routes w/ Polaris seats
A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.
Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.
777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.
767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).
767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.
777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46
- Seat map (v5) on united.com
787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.
FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?
A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3
Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab
Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).
Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.
Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.
See also: United Future/Changed Routes w/ Polaris seats
✨ Polaris (& PP) Retrofits: Schedule, ....
Apr 18, 2021, 1:37 pm
#2401
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
As there's still a small chance of being on a 2-1-2 until the last 763 is converted to Polaris, all future seatmaps will show 2-1-2 until a few days out, then revert to 1-1-1 unless you are on that last bird.
Apr 18, 2021, 2:35 pm
#2402
Join Date: Feb 2010
Location: PDX (wish I was in HNL)
Programs: Platinum
Posts: 1,687
All 767-300ER flights in non-Premium Plus markets will show the old configuration until an aircraft is assigned with the Polaris layout (in most cases this will be one of the 30J birds), so it's not necessarily that you've been booked/rescheduled on that specific airplane.
Apr 18, 2021, 8:34 pm
#2403
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Apr 20, 2021, 12:27 am
#2404
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,454
I think that all 789 flights have the old seat map loaded until 2-3 days before the flight. At that time an actual aircraft is assigned and if the aircraft is a Polaris/PP configured bird the seat map will then change to show that. Even then there is a chance of a change back (and back again....) before flight time
Apr 27, 2021, 6:03 am
#2405
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,393
Well, the final 788 is currently in SFO awaiting a ferry flight later today to NRT and then XMN. It is reasonably safe to say that 100% of the 788 fleet in revenue service is Polaris equiped, baring an unexpected change in plans getting N45905 into the shop.
Fingers crossed that the beloved 789s resume as soon as these last two 8s are in their new uniforms, or maybe even sooner.
Fingers crossed that the beloved 789s resume as soon as these last two 8s are in their new uniforms, or maybe even sooner.
Apr 27, 2021, 6:17 am
#2406
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Well, the final 788 is currently in SFO awaiting a ferry flight later today to NRT and then XMN. It is reasonably safe to say that 100% of the 788 fleet in revenue service is Polaris equiped, baring an unexpected change in plans getting N45905 into the shop.
Fingers crossed that the beloved 789s resume as soon as these last two 8s are in their new uniforms, or maybe even sooner.
Fingers crossed that the beloved 789s resume as soon as these last two 8s are in their new uniforms, or maybe even sooner.
Apr 27, 2021, 5:34 pm
#2407
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,393
I am hopeful, but not terribly optimistic, that some more details about the Polaris mods come out in one of the "United for Business" marketing seminars in the next two days. Something like, "we expect to resume Polaris reconfiguration on our 787-9 fleet in the third quarter," or to similar effect...
I made my post not knowing about this upcoming event. Given that they've already delayed the 787-9 Mods 12 times, a 13th time doesn't surprise me. Taking that thought even farther, even a resumption in this line doesn't mean another pause down the road is off the table either.
Apr 27, 2021, 5:41 pm
#2408
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
https://na.eventscloud.com/ereg/inde...eventid=613526
Apr 28, 2021, 10:48 am
#2409
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
I'm not familiar with these seminars, but would love to hear about them.
I made my post not knowing about this upcoming event. Given that they've already delayed the 787-9 Mods 12 times, a 13th time doesn't surprise me. Taking that thought even farther, even a resumption in this line doesn't mean another pause down the road is off the table either.
I made my post not knowing about this upcoming event. Given that they've already delayed the 787-9 Mods 12 times, a 13th time doesn't surprise me. Taking that thought even farther, even a resumption in this line doesn't mean another pause down the road is off the table either.
Here you go... enjoy! The session in which this information would most likely be disclosed (if at all) would be tomorrow at 11am ET...
https://na.eventscloud.com/ereg/inde...eventid=613526
https://na.eventscloud.com/ereg/inde...eventid=613526
David
Apr 29, 2021, 8:58 pm
#2411
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
May 10, 2021, 1:14 pm
#2412
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,454
Some seeming UA insider/employee just posted on airliners.net that five 763s will not be getting Polaris: N657UA, N658UA, N661UA, N662UA, and N663UA. The first two were slated to become hi-J birds.
If this post is accurate, I wonder what the reason for this about-face is.
https://www.airliners.net/forum/view...=800#p22780927
If this post is accurate, I wonder what the reason for this about-face is.
https://www.airliners.net/forum/view...=800#p22780927
May 10, 2021, 11:50 pm
#2413
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,826
So the odds of UA 59 FRA-SFO, July 19th, becoming a PP bird are...
(Originally I'd booked this flight with PP seating on a 777, but they swapped that out for the non-PP 787-9 a few weeks ago. United rebooked the seats as YN and kept the same seat numbers, which map into PP on an updated 787-9).
(Originally I'd booked this flight with PP seating on a 777, but they swapped that out for the non-PP 787-9 a few weeks ago. United rebooked the seats as YN and kept the same seat numbers, which map into PP on an updated 787-9).
May 11, 2021, 12:29 am
#2414
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,454
So the odds of UA 59 FRA-SFO, July 19th, becoming a PP bird are...
(Originally I'd booked this flight with PP seating on a 777, but they swapped that out for the non-PP 787-9 a few weeks ago. United rebooked the seats as YN and kept the same seat numbers, which map into PP on an updated 787-9).
(Originally I'd booked this flight with PP seating on a 777, but they swapped that out for the non-PP 787-9 a few weeks ago. United rebooked the seats as YN and kept the same seat numbers, which map into PP on an updated 787-9).
As an aside, if you were originally booked in PP as a separate class of service, you should be due a partial refund due to the involuntary downgrade to Y (presumably in miles since you reference YN).
May 11, 2021, 9:52 am
#2415
Join Date: Aug 2005
Location: DEN
Programs: AA PLT/2MM, UA PLT, Inspirato, Wheels Up, Marriott Gold, Hilton Gold, Amex Plat
Posts: 431
Some seeming UA insider/employee just posted on airliners.net that five 763s will not be getting Polaris: N657UA, N658UA, N661UA, N662UA, and N663UA. The first two were slated to become hi-J birds.
If this post is accurate, I wonder what the reason for this about-face is.
https://www.airliners.net/forum/view...=800#p22780927
If this post is accurate, I wonder what the reason for this about-face is.
https://www.airliners.net/forum/view...=800#p22780927