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✨ Polaris (& PP) Retrofits: Schedule, ....

Old May 29, 17, 1:21 pm
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Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.

A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.

767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).

767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.

777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).

787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats

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✨ Polaris (& PP) Retrofits: Schedule, ....

Old Apr 6, 18, 11:50 am
  #901  
GDL
 
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Originally Posted by coolbeans202
Under entertainment in Y it only lists PDE...did they really take out the seat back screens??
That would be hell-ish on most flights for those us who usually fly Y. For most part I can't even work or watch anything on my small chromebook when in E- if the seat in front is reclined--the viewing angle is totally gone from screen. We'll see. Anyway hope the retrofit schedule picks up steam.
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Old Apr 6, 18, 1:26 pm
  #902  
 
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Originally Posted by GDL
That would be hell-ish on most flights for those us who usually fly Y. For most part I can't even work or watch anything on my small chromebook when in E- if the seat in front is reclined--the viewing angle is totally gone from screen. We'll see. Anyway hope the retrofit schedule picks up steam.
I was already planning to avoid these planes like the plague, but this would just reinforce my decision even further.
drewguy likes this.
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Old Apr 6, 18, 1:38 pm
  #903  
 
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Originally Posted by GDL
That would be hell-ish on most flights for those us who usually fly Y. For most part I can't even work or watch anything on my small chromebook when in E- if the seat in front is reclined--the viewing angle is totally gone from screen. We'll see. Anyway hope the retrofit schedule picks up steam.
I'm not happy about the shift toward PDE, but I've grown used to it.
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Old Apr 6, 18, 1:59 pm
  #904  
 
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Originally Posted by GDL
That would be hell-ish on most flights for those us who usually fly Y. For most part I can't even work or watch anything on my small chromebook when in E- if the seat in front is reclined--the viewing angle is totally gone from screen. We'll see. Anyway hope the retrofit schedule picks up steam.
Polaris 772s will have both AVOD and PDE in all cabins. Per a VERY reliable source.
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Old Apr 6, 18, 6:05 pm
  #905  
 
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What's with the inconsistency in Y seat width between the Polaris 772 (17.25"), 77G/H (17.1") and the 77W (17.05") - it's the same cabin width and presumably the same seat (w/o AVOD on the 77G/H)?
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Old Apr 6, 18, 6:27 pm
  #906  
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Originally Posted by 764toHI
What's with the inconsistency in Y seat width between the Polaris 772 (17.25"), 77G/H (17.1") and the 77W (17.05") - it's the same cabin width and presumably the same seat (w/o AVOD on the 77G/H)?
I would not bet that they are the same seats. 77W is new from factory, and I believe require more lead time in ordering seats, while retrofits are done by a third party. IIRC it was PMCO that took delivery of brand new 737, and sent them to be taken out and replaced because it was cheaper than changing Boeing order. This in addition (again IIRC) PMCO taking delivery of planes with TEMPORARY seats, because of backlog Dark planes that eventually switched out to DTV seatback (third IIRC).
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Old Apr 6, 18, 6:37 pm
  #907  
 
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Originally Posted by 764toHI
What's with the inconsistency in Y seat width between the Polaris 772 (17.25"), 77G/H (17.1") and the 77W (17.05") - it's the same cabin width and presumably the same seat (w/o AVOD on the 77G/H)?
Its a new seat design, Rockwell Collins Aspire.
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Old Apr 6, 18, 7:40 pm
  #908  
 
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Thank you for the update - and for those who are wondering, a search revealed the following press release (which also mentions in-seat AVOD) on UA's selection of this seat for the 787-10, A350, and retrofitted 772s: United launches next-gen B/E Aspire economy seat on 777

Originally Posted by EWR764


Its a new seat design, Rockwell Collins Aspire.
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Old Apr 6, 18, 8:49 pm
  #909  
 
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Interesting, the retrofit polaris 772 is an inch narrower than thr 77W.. could this be zodiac needing to create a custom seat for every model? Older panel widths? Also the seat map shows no polaris handicap lavs...are these slim lavs now?

Last thing....was the cutback to mid flight presentation UAs excuse to cut updates to the mid galley in the 772 like the 77W due to lack of space?
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Old Apr 7, 18, 3:29 am
  #910  
 
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No premium economy?

i am surprised that there is no Premium Plus seats at all for V5. Why?
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Old Apr 7, 18, 6:44 am
  #911  
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Originally Posted by Kmxu
i am surprised that there is no Premium Plus seats at all for V5. Why? .....
V5 is in final FAA / STC qualification and there are no seats yet available for installation-- there may be a V6 in the future, but for now all that is available is V5.
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Old Apr 7, 18, 2:11 pm
  #912  
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Originally Posted by WineCountryUA
V5 is in final FAA / STC qualification and there are no seats yet available for installation-- there may be a V6 in the future, but for now all that is available is V5.
So, V5 will definitely have no PE then, correct?
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Old Apr 7, 18, 2:40 pm
  #913  
 
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And a 3/50 potty ratio for 772 J lavs. On the surface, that's not horrible. Until you remember that the forward lav is frequently not available due to the configuration of the pilot bunks: The bunk door can be swung out to close off the hallway to the lav. It's not unusual for it to be off limits for 15 minutes at a time 5-10x per long-haul flight. On one especially memorable flight, it was closed off for over an hour. Even the FAs were upset.
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Old Apr 7, 18, 2:55 pm
  #914  
 
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Originally Posted by cesco.g
So, V5 will definitely have no PE then, correct?
Correct, but the hope is that only one 777 ends up in the V5 configuration.
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Old Apr 7, 18, 3:09 pm
  #915  
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Originally Posted by EWR764
Correct, but the hope is that only one 777 ends up in the V5 configuration.
Hmm, how so?
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