Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.
A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.
Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.
777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.
767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).
767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.
777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 4686 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com
787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.
FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?
A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3
Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab
Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).
Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.
Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.
See also: United Future/Changed Routes w/ Polaris seats
A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.
Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.
777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.
767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).
767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.
777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46
- Seat map (v5) on united.com
787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.
FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?
A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3
Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab
Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).
Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.
Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.
See also: United Future/Changed Routes w/ Polaris seats
✨ Polaris (& PP) Retrofits: Schedule, ....
#2731
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,445
It surprises me that UA and AA are talking about putting only 12 PremEco seats on their A321XLR. Would have thought there would be a significant number of pax wanting to pay for that product on the short TATL flights these will fly.
#2732
Join Date: Nov 2013
Location: LGA
Programs: UA
Posts: 15
767-300 timing
Planning a trip to Europe in early July and starting in DBV. There is a direct EWR-DBV which I’d like to take, but it is not showing PP seats. Ideally I’d pay for PP and use plus points to move to Polaris. But would be ok with a 2-2-2 PP seating arrangement.
UA has a 767-300 on this route, and after looking at the google sheet and recent UA updates it seems that this plane should have PP by July, but wanted to confirm my thinking and ensure I didn’t miss an important data point.
UA has a 767-300 on this route, and after looking at the google sheet and recent UA updates it seems that this plane should have PP by July, but wanted to confirm my thinking and ensure I didn’t miss an important data point.
#2733
Join Date: Nov 2016
Location: Houston TX
Programs: United Premier 1k, Hertz Presidents Circle, Hilton Diamond
Posts: 408
Planning a trip to Europe in early July and starting in DBV. There is a direct EWR-DBV which I’d like to take, but it is not showing PP seats. Ideally I’d pay for PP and use plus points to move to Polaris. But would be ok with a 2-2-2 PP seating arrangement.
UA has a 767-300 on this route, and after looking at the google sheet and recent UA updates it seems that this plane should have PP by July, but wanted to confirm my thinking and ensure I didn’t miss an important data point.
UA has a 767-300 on this route, and after looking at the google sheet and recent UA updates it seems that this plane should have PP by July, but wanted to confirm my thinking and ensure I didn’t miss an important data point.
#2734
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,392
Bringing back this thread for an official closure. The final 764s are in for Polaris Conversion, with the final 2-class 763 being in for PE conversion. 100% of United's in-service widebodys have Polaris and PE seats with the exception of the domestic "Ghetto-birds." Unless they plan on adding a Mini-Polaris cabin to these, I'd say the project is complete. How long ago did this start?
Good Riddance to the equipment swaps stiring up the seat selection process!!
Good Riddance to the equipment swaps stiring up the seat selection process!!
#2735
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,317
Bringing back this thread for an official closure. The final 764s are in for Polaris Conversion, with the final 2-class 763 being in for PE conversion. 100% of United's in-service widebodys have Polaris and PE seats with the exception of the domestic "Ghetto-birds." Unless they plan on adding a Mini-Polaris cabin to these, I'd say the project is complete. How long ago did this start?
First Polaris plane (777-300ER) in domestic service in Dec 2016
First full Polaris service (777-300ER) on international flight in March 2017 (I was on that inaugral flight)
First fully converted plane (763) was not done until the second hald of 2016 - over a year after the June 2016 annoucement.
Over 7 years since the Polaris annoucement, finally complete convesions are done.
#2736
Join Date: Jun 2014
Programs: UA MM
Posts: 4,104
Polaris was first announced in June 2016
First Polaris plane (777-300ER) in domestic service in Dec 2016
First full Polaris service (777-300ER) on international flight in March 2017 (I was on that inaugral flight)
First fully converted plane (763) was not done until the second hald of 2016 - over a year after the June 2016 annoucement.
Over 7 years since the Polaris annoucement, finally complete convesions are done.
First Polaris plane (777-300ER) in domestic service in Dec 2016
First full Polaris service (777-300ER) on international flight in March 2017 (I was on that inaugral flight)
First fully converted plane (763) was not done until the second hald of 2016 - over a year after the June 2016 annoucement.
Over 7 years since the Polaris annoucement, finally complete convesions are done.
#2737
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,392
I recall hearing both of those. Some of the Ex-UA 763s, with the GF seats and 6 across BF were converted to the ex-Co seat just before Polaris was anounced. Originally they were not going to be re-converted.
#2738
Join Date: Aug 2011
Programs: UA 1K | Marriott LT Platinum
Posts: 459
Polaris was first announced in June 2016
First Polaris plane (777-300ER) in domestic service in Dec 2016
First full Polaris service (777-300ER) on international flight in March 2017 (I was on that inaugral flight)
First fully converted plane (763) was not done until the second hald of 2016 - over a year after the June 2016 annoucement.
Over 7 years since the Polaris annoucement, finally complete convesions are done.
First Polaris plane (777-300ER) in domestic service in Dec 2016
First full Polaris service (777-300ER) on international flight in March 2017 (I was on that inaugral flight)
First fully converted plane (763) was not done until the second hald of 2016 - over a year after the June 2016 annoucement.
Over 7 years since the Polaris annoucement, finally complete convesions are done.
Compare that to LH who first announced their new seat in 2017 and has basically made no progress
#2740
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,392
I'm still waiting for the Hawaii birds to get a mini-Polaris cabin and PE. I was hopeful for this when UA stated the high reviews on Hawaii flights while the PW 777s were down.
#2741
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,682