Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]

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Sep 15, 2015, 8:28 pm

#616

landrew

Join Date: Jan 2004

Location: Vancouver Island

Programs: UA G, *G, Global Entry, Marriott, Hilton, Fairmont, Hyatt, Starwood etc

Posts: 315

when does UA "file fares" for holiday flights?

Quote:

Originally Posted by Xyzzy

M&Q may be available but has UA filed fares for the route in M or Q between the destinations y

u're looking to fly?

Thanks for the thought, Xyzzy, but how would I know whether UA has "filed fares" except by looking at available buckets? Is there a specific time frame by which they need to do this? (we're less than 3 months out, I'm booking so early because trying to coordinate Award with rev travel over prime holiday flying time).

Today there suddenly seem to be Y and B fares available (for more than F was a couple days ago...) but still nothing less.

And again, if you think this is normal UA site stuff, not a glitch, please refer me to a better thread to ask about such things. I've just not encountered it previously.

Sep 15, 2015, 8:30 pm

#617

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 67,073

This is a similar discussion going on in the new website thread - http://www.flyertalk.com/forum/unite...erns-here.html such as on odd ball award search results and problems purchaing flights. Unclear if this is a new website issue or something deeper.

WineCountryUA
UA coMododerator

Sep 16, 2015, 2:18 pm

#618

kirkwoodj

Join Date: Apr 2009

Location: Houston

Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles

Posts: 8,749

Quote:

Originally Posted by sincx

Trying to book an international flight with an ANA segment, and it is stuck after I click the purchase button. Any one else having this problem right now?

Tried to book today, all on UA, and same thing happened. Guess I'll try again later, maybe on a different airline.

Sep 19, 2015, 12:25 am

#619

VA1

Join Date: Sep 2015

Location: Melbourne, AU

Programs: QF,VA,UA

Posts: 2

Why does United.com keep directing me to the US site?

There is a thing at the upper right hand corner of the United.com homepage to choose a site for a specific country, I set that to the Australian site, but every time I click on a link on the homepage, it directs me to the US site. How do I fix this?

(I am new here, so sorry if I put this in the wrong place)

Sep 19, 2015, 2:08 am

#620

lhrsfo

FlyerTalk Evangelist

Join Date: Jan 2009

Location: London & Sonoma CA

Programs: UA 1K, MM *G for life, BAEC Gold

Posts: 10,230

There could be two things going on here. First it could be the new site, which is only just being rolled out to those of us not in the US. And second, even the old site redirected to the US version on certain occasions, such as reward bookings, and once you were in the US version it didn't want to go back.

Oct 11, 2015, 10:01 pm

#621

EmailKid

Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist

Join Date: Aug 2002

Location: YYJ/YVR and back on Van Isle ....... for now

Programs: UA lifetime MM / *A Gold

Posts: 14,440

And it looks like UAL.com is down again - in sympathy with WN?

Quote:

Originally Posted by UAL.com

Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.bfc58f18.1444622627.1bdc6679

As of 11:00 p.m. Central Daylight Time

Oct 16, 2015, 7:10 am

#622

mechteach

Join Date: Jun 2006

Programs: Various

Posts: 6,526

Trouble with UA Visa on UAL.com?

Is anyone else having trouble with the website and purchasing a ticket this morning? I've tried my UA Visa, my husband's UA Visa, and our Explorer card, and none of them seem to be working - we keep getting booted back to the purchase page with a message to check our billing country (all of which is the US). I'm just curious if it is just us, or a more systemwide problem.

Oct 16, 2015, 7:18 am

#623

bmwe92fan

Join Date: Nov 2013

Location: NYC / TYO / Up in the Air

Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P

Posts: 6,423

Quote:

Originally Posted by mechteach

I have had this happen - with that same error - and I logged out and tried another browser and that fixed the issue for me...

Oct 16, 2015, 9:53 am

#624

mechteach

Join Date: Jun 2006

Programs: Various

Posts: 6,526

Thanks for the response! I'm still having the issue with another browser, and with trying not signing in. Who knows what the issue is!

Nov 1, 2015, 12:33 am

#625

Flying Machine

Join Date: Apr 2009

Location: LAX

Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club

Posts: 6,854

My Activity is Blank on Website and App

Just logged into my account. Seems that all of 2015 "My Activity is Blank" On the App a pop up come up with "No recent Activity" and states the same on the website. I posted over 85K PQM's this year all all was stated correctly the other day.
(all flights, credit card activity, Award, and RPU activity and history is blank)? However all YTD line items were there the other day?

When I look at statements all previous activity to 12/31/14 is correct. Its just the 2015 Activity that is now missing (I had over 35 Segments Posted and Monthly CC Activity) along with RPU Activity and Award usage?

My totals are correct, however all the line items are blank? Has anyone seen the same.

Perhaps UA is doing an update to its system?

Thanks and Safe Travels

Last edited by Flying Machine; Nov 1, 2015 at 12:41 am