Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
May 10, 2019, 7:22 am
#2041
Join Date: Nov 2012
Location: West Palm Beach, FL
Programs: UA 1k, Hilton Diamond, Marriott Titanium
Posts: 363
Anyone else getting " United data services unavailable" , on the Android app? Been happening for 24 hrs now , can't even log in.
as a side, anyone finding redesign website freezes on chrome on mobile and is unusable?
as a side, anyone finding redesign website freezes on chrome on mobile and is unusable?
May 10, 2019, 11:20 am
#2042
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,344
No, works fine, but whilst checking for you I accidentally clicked on "Book" using the app and it says my device is set to a region that the United app's (sic) booking feature does not support. I am in the UK. Very odd, to me at least.
May 12, 2019, 5:15 pm
#2043
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
I typically use Google flights to find my itinerary, I then use the book with United button. It then propagate the reservation, and when you press the continue bar the United site asks for your mileage plus number and password. Once I enter the information for some reason during the last week or so when I enter my mileage plus account number and password I can’t login to my account when starting with Google flights??Any thoughts??
Update: I figured it out, I had cleared my cookies and website information last week on my mobile phone and when I try to log into the United site outside of the pass-through from google it said it didn’t recognize my device. I answer the security questions and things are working properly now
Last edited by WineCountryUA; May 12, 2019 at 10:43 pm Reason: merging update / consecutive posts by same member
May 13, 2019, 9:38 am
#2044
Join Date: Apr 2019
Programs: UA Plat
Posts: 36
Can anyone log into mystatus.united.com? It's been under maintenance for me for over a week.
May 13, 2019, 9:41 am
#2045
Join Date: Aug 2011
Programs: United Plat, SPG Plat, Hilton Gold, IHG Club, Hyatt Discoverist, Hertz President, Avis President
Posts: 64
May 13, 2019, 12:11 pm
#2046
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Works for me as well...Chrome
May 25, 2019, 11:04 pm
#2047
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K MM, DL Diamond, NK Gold, Mariott LT Plat/Titanium, Hyatt Globalist, Hilton Gold
Posts: 925
I'm getting this message:
You don't have permission to access "http://www.united.com/" on this server.Reference #18.8d024a17.1558846836.1421bd38
I have not been able to access UA all day in Chrome. Firefox works.
You don't have permission to access "http://www.united.com/" on this server.Reference #18.8d024a17.1558846836.1421bd38
I have not been able to access UA all day in Chrome. Firefox works.
May 25, 2019, 11:20 pm
#2048
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
May 29, 2019, 9:54 am
#2049
Join Date: Sep 2014
Posts: 66
May 29, 2019, 9:59 am
#2050
Join Date: Apr 2019
Programs: UA Plat
Posts: 36
Have the same issue. Tried different browsers and PCs and always get redirected to: https://mystatus.united.com/maintenance
"Thank you for contacting United.com Web Support. I apologize for not able to access, although when we access your account it shows your status, if you have further inquiries status please contact MileagePlus Service Center directly at 800-421-4655.
Thank you for using united.com.
Regards,
Des Daniel
United.com Web Support
"
With a screen shot of their internal view of my status... So it's obvious now that is't a bug on their backend which is causing this to occur for some users.
Not sure what to do or who to complain to as I'm only a lowly silver. Maybe a 1k or GS who has the issue could escalate better.
May 29, 2019, 11:21 pm
#2051
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
mystatus.united.com was not displaying Chase spend a few days ago, so that may have been the reason it was down -- but is working now for me and Chase spend is back.
May 30, 2019, 9:19 am
#2052
Join Date: Sep 2014
Posts: 66
Still not working for me - I dropped an e-mail to 1k Voice.
May 31, 2019, 9:46 am
#2054
Join Date: Jan 2006
Location: Chapel Hill, NC
Programs: UA GS; Former Alaska MVPG75/DL Diamond/NW Platinum/BA Gold
Posts: 942
I've had the same trouble with mystatus.united.com for three weeks now -- across different devices and browsers. It always seems to successfully login, before triggering a redirect to "down for maintenance."
Is this some sort of .bomb anniversary celebration?
Is this some sort of .bomb anniversary celebration?
Jun 12, 2019, 10:13 am
#2055
Join Date: Apr 2019
Programs: UA Plat
Posts: 36
FWIW I checked today and mystatus.united.com is working again for me. I didn't bother anyone about it so not sure why it's fixed now, but suggest to try again.